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BYJU'S Counsellor Interview Questions and Answers
BYJU'S Counsellor Interview Experiences
7 interviews found
Anonymous
Selected
I applied via Approached by Company and was interviewed in Jul 2023. There were 2 interview rounds.
(3 Questions)
- Q1. First question is Introduction?
- Q2. If a customer want refund on the last free trial period how to resist the customer?
- Ans.
Resisting a customer's request for a refund on a free trial period requires clear communication and explanation of the terms and conditions.
Explain the terms and conditions of the free trial period clearly to the customer.
Emphasize that the free trial period was provided for the customer to try the product/service without any obligation to purchase.
Politely inform the customer that refunds are not offered for free tria...
- Q3. Salary discussion?
Interview Preparation Tips
Basic Personal Details
(1 Question)
- Q1. Work Experience
(2 Questions)
- Q1. Your previous company experience
- Q2. Why you left the job
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 3 interview rounds.
Personal and professional exp
(4 Questions)
- Q1. Salary and personal and professional questions
- Q2. Tell me about mysefl
- Ans.
I am a dedicated and compassionate counsellor with a strong background in psychology and a passion for helping others navigate through their challenges.
I have a Bachelor's degree in Psychology from XYZ University.
I have completed a certification in Counselling Techniques from ABC Institute.
I have 5 years of experience working as a counsellor at DEF Counseling Center.
I specialize in cognitive-behavioral therapy and mind...
- Q3. Explain job role and retention process
- Q4. Mock test regaridng theinterview
BYJU'S interview questions for designations
I applied via Approached by Company and was interviewed in Jun 2022. There were 2 interview rounds.
(1 Question)
- Q1. Introduction How uconvince parents
(1 Question)
- Q1. Introduce yourself Scenario based
Interview Preparation Tips
And target based
I applied via Naukri.com and was interviewed before Dec 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Why is MBA necessary for a sales job?
- Ans.
An MBA is not necessary for a sales job, but it can provide valuable skills and knowledge.
An MBA can provide a strong foundation in business principles and strategies, which can be beneficial in sales.
It can enhance analytical and problem-solving skills, helping sales professionals to identify and address customer needs effectively.
An MBA can also provide a broader understanding of market dynamics and consumer behavior...
- Q2. How will you handle a customer if you are attending to another one?
- Ans.
I would prioritize the customer I am currently attending to while ensuring the other customer feels acknowledged and informed about the wait.
Apologize to the customer you are currently attending to and inform them that you will be with them shortly.
Acknowledge the presence of the other customer and let them know that you will be with them as soon as possible.
If possible, provide an estimated wait time to the other cust...
Interview Preparation Tips
(1 Question)
- Q1. Work experience related questions
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Selected
I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Your work experience ? Which field you work them and about her knowledge for this post
- Q2. Your ambition for this company if i select to this job?
- Q3. 2 year experience in this company
Interview Preparation Tips
Garima Likhitkar
The topics are basic and easy the hr is also very nice the topics are social media pros and cons
online vs offline education , cashless economy etc
The 2nd step is willo assessment in which you have to answer 12 questions which are given by the company itself and you have to record the vedios and submit it in given timeline
I applied via Referral and was interviewed in Oct 2022. There were 2 interview rounds.
(2 Questions)
- Q1. What is your ambition
- Q2. Why you want to join this company
- Ans. For making me coal to diamond
How can you achieve goal to improve company sales
Interview Preparation Tips
BYJU'S Interview FAQs
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BYJU'S Interviews By Designations
- BYJU'S Business Development Associate Interview Questions
- BYJU'S Business Development Executive Interview Questions
- BYJU'S BDA Interview Questions
- BYJU'S Academic Specialist Interview Questions
- BYJU'S Senior Business Development Associate Interview Questions
- BYJU'S (Bde)business Development Executive Interview Questions
- BYJU'S Business Development Trainee Interview Questions
- BYJU'S Business Development Manager Interview Questions
- Show more
Interview Questions for Popular Designations
- Academic Counsellor Interview Questions
- Admission Counsellor Interview Questions
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- Tele Counsellor Interview Questions
- Show more
BYJU'S Counsellor Interview Process
based on 7 interviews
2 Interview rounds
- Resume Shortlist Round
- One-on-one Round
Counsellor Interview Questions from Similar Companies
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BYJU'S Counsellor Reviews and Ratings
based on 15 reviews
Rating in categories
|
Business Development Associate
11.4k
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|  ₹3 L/yr - ₹10 L/yr |
|
Business Development Manager
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| ₹5.6 L/yr - ₹16.7 L/yr |
|
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| ₹0.9 L/yr - ₹8 L/yr |
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| ₹1 L/yr - ₹10 L/yr |
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