BNP Paribas Technical Support Engineer Interview Questions and Answers

Simple test with simple general apti questions

Q1. What would you do if there's a P1 ticket submitted in your shift.
Add your answer

Q1. What is database
Ans. 
A database is a structured collection of data that is stored and accessed electronically.
• Database is used to store and organize data in a structured manner

• It allows for efficient retrieval, insertion, and updating of data

• Examples of databases include MySQL, Oracle, and MongoDB
Answered by AI
Add your answer
Q2. What is shell script
Ans. 
A shell script is a script written for a shell, or command-line interpreter, to automate tasks or execute commands.
• Shell scripts are used to automate repetitive tasks or execute commands in a Unix/Linux environment.

• They are written in a scripting language compatible with the shell being used (e.g. Bash, sh).

• Shell scripts can be used to perform system administration tasks, manage files, or automate software deployment.

• E...read more
Answered by AI
Add your answer

Q1. Relevant to My skill set
Add your answer

Q1. Relevant to My skill set
Add your answer

Q1. Final package discussion and company norms
Add your answer

Q1. What is your management style
Add your answer
Q2. Lead by example and empower team to take ownership
Add your answer

It is basic questions

Q1. Tell me about ur self
Ans. 
I am a dedicated Technical Support Engineer with 5 years of experience in troubleshooting hardware and software issues.
• 5 years of experience in technical support

• Skilled in troubleshooting hardware and software issues

• Strong communication and problem-solving skills
Answered by AI
Add your answer
Q2. More questions related to dbms, os and networks
Add your answer

Q1. Dhcp how it works
Ans. 
DHCP (Dynamic Host Configuration Protocol) is a network protocol that automatically assigns IP addresses to devices on a network.
• DHCP server assigns IP addresses to devices on a network

• DHCP clients request IP addresses from the DHCP server

• DHCP lease time determines how long an IP address is valid for

• DHCP uses UDP port 67 for server and port 68 for client communication
Answered by AI
Add your answer
Q2. What is vpn how it works
Ans. 
VPN stands for Virtual Private Network, a technology that allows users to securely access a private network over a public network.
• VPN creates a secure and encrypted connection between the user's device and the private network.

• It masks the user's IP address and encrypts data to ensure privacy and security.

• VPN can be used to access restricted websites, secure remote access to a company's network, and protect data while u...read more
Answered by AI
Add your answer

Q1. How you will face costumer
Ans. 
I will face customers with a friendly and professional attitude, actively listening to their concerns and providing timely solutions.
• Greet the customer with a smile and friendly tone

• Listen actively to their concerns without interrupting

• Ask clarifying questions to fully understand the issue

• Provide timely and effective solutions

• Follow up to ensure the issue is resolved to their satisfaction
Answered by AI
Add your answer
Q2. How fast and efficient you are
Ans. 
I am highly efficient and always strive to complete tasks quickly without sacrificing quality.
• I prioritize tasks based on urgency and impact on users

• I constantly look for ways to streamline processes and improve efficiency

• I have a track record of resolving issues promptly and effectively

• I am proficient in troubleshooting and problem-solving techniques
Answered by AI
Add your answer