BNY Support Engineer Interview Questions and Answers

Debugging of C++ question.It was easy

Q1. Write for loop in preferred language
Ans. 
Answer to write a for loop in preferred language
• Use 'for' keyword to start the loop

• Initialize a counter variable

• Set the condition for the loop to continue

• Increment or decrement the counter variable after each iteration
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Q2. Tell me about urself
Ans. 
I am a dedicated and experienced Application Support Engineer with a strong background in troubleshooting and resolving technical issues.
• Over 5 years of experience in providing application support for various software systems

• Proficient in diagnosing and resolving technical issues to ensure smooth operation of applications

• Skilled in collaborating with cross-functional teams to identify and implement solutions

• Strong know...read more
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Q1. What is DHCP and explain FSMO rules?
Ans. 
DHCP is a network protocol that automatically assigns IP addresses to devices. FSMO rules are roles in Active Directory that control specific operations.
• DHCP stands for Dynamic Host Configuration Protocol

• DHCP automatically assigns IP addresses to devices on a network

• FSMO (Flexible Single Master Operations) roles are specialized roles in Active Directory that control specific operations like schema master, domain naming
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Q2. How set firewall outside Policy?
Ans. 
To set firewall outside policy, you need to adjust the rules and configurations to allow or block specific traffic.
• Review the current firewall policy to understand what is allowed and what is blocked

• Identify the specific traffic or IP addresses that need to be allowed or blocked

• Adjust the firewall rules and configurations accordingly

• Test the changes to ensure they are working as intended
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Q1. Tell me about yourself
Ans. 
Experienced customer support executive with a strong background in resolving customer issues and providing excellent service.
• Over 5 years of experience in customer support roles

• Skilled in handling customer inquiries and complaints

• Proficient in using CRM systems and ticketing platforms

• Strong communication and problem-solving skills

• Received multiple awards for outstanding customer service
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Q1. Relevant to My skill set
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Q1. Relevant to My skill set
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Q1. Final package discussion and company norms
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Q1. 1) Introduction 2) Experience 3) salary expectation.
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Q1. Salary discussion
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Q1. They asked query to delete duplicate records
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Q2. Types of joins and questions related to joins
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You will be asked to write a passage of around 200-250 words on any topic given by the HR.

Q1. Stability questions. Around resume and experience.
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Q1. They require 35 wpm typing speed with 95% accuracy.
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Q1. This was ops round. There were questions around the resume. The manager basically test stability and field knowledge.
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Q1. What is your management style
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Q2. Lead by example and empower team to take ownership
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