Blue Star Service Executive Interview Questions and Answers

Q1. What is sub cooling and super heat
Add your answer
Q2. The chiller condenser outlet line to super heat work and evaporator to compressor before sub cooling work
Add your answer

Q1. Refrigeration basic cycle
Add your answer
Q2. 1.Compressor to condenser 2.Condenser to expansion valve 3.Expansion valve to evaporator 4.Evaporator to compressor
Add your answer

Q1. The split unit E6 error how to resolve
Add your answer
Q2. Check the Indore to outdoor communication cable continuity continuous not coming means cable is failure and cable continuity is coming na board failure
Add your answer

Manager and technical officer

One split AC installation work explain

Q1. About your experience
Add your answer
Q2. Responsibility in customer service
Add your answer
Q3. How can we convert frustrated customer
Ans. 
By actively listening, empathizing, offering solutions, and following up.
• Listen to the customer's concerns without interrupting

• Empathize with the customer's frustration and show understanding

• Offer solutions or alternatives to address the customer's issue

• Follow up with the customer to ensure their satisfaction and resolve any remaining concerns
Answered by AI
Add your answer
Q4. What are kpi in customer service executive
Ans. 
KPIs in customer service executive are key performance indicators used to measure the success of customer service operations.
• KPIs help track important metrics such as customer satisfaction, response time, resolution rate, and first contact resolution.

• Examples of KPIs include Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), Average Handle Time (AHT), and Customer Retention Rate.

• KPIs are used to set goals, m...read more
Answered by AI
Add your answer

Good be preapred technical queations are there

Q1. Introduce your self
Add your answer
Q2. Tell me about your previous
Add your answer

Q1. What is measure isues in washing machine
Ans. 
Common measure issues in washing machines include water leakage, improper drainage, and unbalanced loads.
• Water leakage from the machine or hoses

• Improper drainage causing water to remain in the drum

• Unbalanced loads leading to excessive vibrations during the spin cycle
Answered by AI
Add your answer
Q2. How much chk points in washing machine
Ans. 
There are multiple checkpoints in a washing machine to ensure proper functioning and safety.
• Checkpoints include water inlet, detergent dispenser, drum rotation, water drainage, and spin cycle.

• Each checkpoint is designed to monitor and control a specific aspect of the washing process.

• Regular maintenance and cleaning of checkpoints are essential for optimal performance.

• Examples of checkpoints in a washing machine: water ...read more
Answered by AI
Add your answer

Q1. Refrigeration cycle
Add your answer
Q2. Washing machine operation
Add your answer

Q1. Service Engineer
Add your answer
Q2. My name is Umesh and i have electronics company service Engineer jaquar lighting company electronics Manufacturing company 2years experience electronics service engineer
Add your answer

Q1. I'm service Engineer
Add your answer
Q2. Electronics Service
Add your answer

Q1. Service Engineer
Add your answer
Q2. I have 4 year experience in electronics service engineer and field service Engineer jaquar lighting company electronics Manufacturing company
Add your answer

Q1. Relative of technical
Add your answer
Q2. Opposite relative
Add your answer
Q3. Mostly important
Add your answer
Q4. My introduction
Add your answer
Q5. Realtive self questions and introduction
Add your answer

Computer science and technology

Q1. Discussion regarding salary package
Add your answer
Q2. Online discussion
Add your answer

Q1. Confirmation regarding salary package
Add your answer
Q2. Yes or no confirmation required
Add your answer
Q3. Required confirmation
Add your answer

Q1. Required confirmation
Add your answer