BillDesk Interview Questions and Answers for Freshers

Netflix daily viewership is falling. How will you analyze the potential reasons?
A brief description of your answers/approach (Optional): Divided the potential reasons into - a) Industry-wide problem, b) Competition, c) Product. For product, showed the entire customer journey and the potential dropoff points

Q1. Mainly questions around profile. Questions on FinTech industry in general and tested my fit.
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Q1. Swiggy wants to get into a new business. Which business would you recommend? Analyze from business and product standpoint
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Q1. Started with work-ex.Tell me about your favourite product and 3 things you'd like to improve
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Q2. 3 things you like and 3 things you'd like to improve
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Q1. Design a "Pay Later" feature for an e-commerce consumer website.. In depth discussion on features, metrics, trade-offs.
Ans. 
Design a Pay Later feature for an e-commerce website
• Allow customers to defer payment for a set period of time

• Offer different payment options such as monthly installments or a lump sum payment

• Implement credit checks to ensure customers are eligible for Pay Later feature

• Track metrics such as conversion rates, average order value, and default rates

• Trade-offs include potential increase in default rates and potential impact
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Q2. On company policies and values and what I did at my startup
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Q1. How would you detect fraud reviews as a PM on Zomato. In depth discussion on factors which the PM would consider in the algorithm
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Q1. HR round on company policies and values and what I did at my startup.
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Product Design Round
As a PM of Swiggy how do you increase efficiency of Swiggy delivery partners? Derive Product led solution and define key metrics

Q1. Engineering Round Draw a high level system Architecture of your last Product that went live.
Ans. 
Developed a mobile app for a food delivery service.
• The app had a client-side and a server-side component.

• The client-side was developed using React Native and Redux.

• The server-side was developed using Node.js and MongoDB.

• The app used Google Maps API for location tracking and delivery tracking.

• The app had a payment gateway integration with Stripe.

• The app had a rating and review system for restaurants and delivery drivers
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Business Acumen
As a PM of Zomato how do you increase adoption of the newly released feature ‘Under 10’? Focus on Product based solutions, roadmap and key metrics

Q1. Hiring Manager Describe a situation in your current role where you challenged the status quo and drove a solution
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Q1. What could be the new scenario in global payments
Ans. 
The new scenario in global payments could involve increased adoption of digital wallets, blockchain technology, and real-time payments.
• Increased adoption of digital wallets for convenient and secure transactions

• Integration of blockchain technology for transparent and efficient cross-border payments

• Shift towards real-time payments to improve speed and efficiency of transactions
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Q1. Improve revenue for Swiggy by 25%
Ans. 
To improve revenue for Swiggy by 25%, focus on increasing customer retention, expanding to new markets, optimizing pricing strategies, and enhancing the user experience.
• Increase customer retention through loyalty programs and personalized offers

• Expand to new markets or introduce new services to attract more customers

• Optimize pricing strategies by offering value bundles or discounts

• Enhance user experience through improv
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Q1. Create an insurance product for Phonepe
Ans. 
Phonepe Insurance: Protect your phone against theft, damage, and malfunctions with our comprehensive insurance plan.
• Coverage for theft, accidental damage, and mechanical/electrical breakdowns

• Option for extended warranty coverage

• 24/7 customer support for claims processing

• Affordable premiums based on phone model and value
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Q1. Tell me your biggest achievement in your professional life. What was the product about.
Ans. 
Launched a new mobile app that increased user engagement by 50% within 6 months.
• Led cross-functional team to develop and launch mobile app

• Implemented user feedback to improve app features and functionality

• Utilized data analytics to track user engagement and make data-driven decisions
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Q1. How will you improve Youtube by 10x.
Ans. 
Implement personalized content recommendations, improve search functionality, enhance user engagement through interactive features, optimize ad targeting.
• Implement personalized content recommendations based on user preferences and viewing history.

• Improve search functionality by incorporating filters, sorting options, and predictive search capabilities.

• Enhance user engagement through interactive features such as polls, ...read more
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Build a cross border payments suite

Explain a project you have worked on. how did you go about implementing the same? as a Product Manager of Swiggy you need to increase orders for swiggy

How will you increase consultation for your company? [case from previous work experience]

Q1. Tell me something about yourself?
Ans. 
I am a dedicated and experienced product manager with a passion for creating innovative solutions.
• Over 5 years of experience in product management

• Strong background in market research and product development

• Proven track record of successfully launching new products

• Excellent communication and leadership skills

• Passionate about driving product strategy and growth
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Q2. What are your long term goals
Ans. 
My long term goal is to become a senior product manager leading a team of innovative individuals, driving impactful product launches and contributing to the company's growth.
• Advance to a senior product manager role

• Lead a team of innovative individuals

• Drive impactful product launches

• Contribute to company's growth
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