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BillDesk Team Lead Operations Interview Questions and Answers

Updated 27 Feb 2024

BillDesk Team Lead Operations Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Feb 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. General fitment check and line up. Negotiation
Round 2 - One-on-one 

(1 Question)

  • Q1. Explain current job role and explain expected role and responsibilities
Round 3 - One-on-one 

(1 Question)

  • Q1. Revalidation current role and reiterate expected role in depth Clarification if any from both sides
  • Ans. 

    Revalidating current role and discussing expected role in detail

    • Current role involves overseeing daily operations and ensuring team efficiency

    • Expected role includes setting strategic goals, leading team meetings, and implementing process improvements

    • Clarify any misunderstandings or expectations from both sides to ensure alignment

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and honest.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Analytical Skills, Team Building Skills, Reasoning Skills

Round 3 - One-on-one 

(1 Question)

  • Q1. Ops Round checking previous experience, roles and responsibilities. Scenario based questions. Better to go with Data and suitable examples on how you contributed for team growth and company growth. Let the...
Round 4 - Team Fit 

(1 Question)

  • Q1. A more detailed interview on your previous roles and responsibilities. Will be tested on various scenarios, be true and honest in your answers always good to say you did not encounter scenarios if you didn...

Interview Preparation Tips

Interview preparation tips for other job seekers - An honest approach with all details backed with data and examples is the only way you can stand out in the interview and leave a good impression on the recruiter.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
4-6 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Star method in daily office issue
  • Ans. 

    The STAR method is a structured approach to answering behavioral interview questions by outlining the Situation, Task, Action, and Result.

    • Situation: Describe the context or background of the issue you faced in the office.

    • Task: Explain the specific task or goal you needed to accomplish.

    • Action: Detail the actions you took to address the issue.

    • Result: Share the outcome of your actions and any lessons learned.

    • Example: Situ...

  • Answered by AI
  • Q2. Fishbone mathod and it's usage in Progress
  • Ans. 

    Fishbone method, also known as Ishikawa diagram, is a visual tool used to analyze root causes of a problem.

    • Fishbone method helps identify potential causes of a problem by categorizing them into different branches on a diagram.

    • It is commonly used in operations management to improve processes and identify areas for improvement.

    • Example: If a manufacturing process is experiencing delays, the Fishbone method can help identi...

  • Answered by AI
  • Q3. Sanctioned country as per UK her majesty
  • Ans. 

    Sanctioned countries by UK her majesty are those subject to restrictions or penalties.

    • Sanctioned countries are those that have been deemed to pose a threat to international peace and security.

    • These countries may face restrictions on trade, financial transactions, or travel.

    • Examples of sanctioned countries include North Korea, Iran, and Syria.

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. Aml and it's necessary preparations for a Compliance officer
  • Q2. Kyc and the latest updates
  • Ans. 

    KYC (Know Your Customer) is a process used by financial institutions to verify the identity of their clients and assess potential risks of illegal intentions.

    • KYC is a regulatory requirement for financial institutions to prevent money laundering and terrorist financing.

    • The latest updates in KYC include the use of advanced technology such as biometric verification and digital identity verification.

    • KYC processes may vary ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold enough to face the interview
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - Aptitude Test 

Proficiency in basic English, computer literacy, and management skills.

Round 2 - HR 

(2 Questions)

  • Q1. What is your expected salary and what are your views on the pay structure?
  • Ans. 

    I expect a competitive salary based on my experience and the responsibilities of the role. I believe in fair pay structure that rewards performance and growth.

    • I expect a salary that reflects my experience and the level of responsibility as a Team Lead Operations.

    • I believe in a fair pay structure that rewards performance, skills, and growth within the company.

    • I am open to discussing salary expectations and negotiating b...

  • Answered by AI
  • Q2. General analysis on team management and operations management
Round 3 - One-on-one 

(2 Questions)

  • Q1. Scenario based questions
  • Q2. What were the end-to-end tasks and responsibilities you managed in your last position?
  • Ans. 

    In my last position, I managed end-to-end tasks and responsibilities related to overseeing daily operations, coordinating team activities, and ensuring efficiency.

    • Coordinating team schedules and assignments

    • Monitoring and optimizing operational processes

    • Handling customer inquiries and resolving issues

    • Training and mentoring team members

    • Analyzing performance metrics and implementing improvements

  • Answered by AI
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What about your previous experience?
  • Q2. How achive your Target?
  • Q3. What about your team management and handling process?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please check experience and education
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Career Path and future goals
  • Q2. Reason to leave the last organisation
Round 3 - One-on-one 

(2 Questions)

  • Q1. How to handle the irate customers.
  • Ans. 

    Handling irate customers involves active listening, empathy, and finding a solution.

    • Remain calm and composed

    • Listen actively to understand their concerns

    • Show empathy and apologize for any inconvenience caused

    • Offer a solution or alternatives to resolve the issue

    • Follow up to ensure customer satisfaction

  • Answered by AI
  • Q2. Team Lead KRA and achievements.

Interview Preparation Tips

Interview preparation tips for other job seekers - Should prepare yourself well for the roles and responsibilities of a TL and customer and team handling skills.
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Favourite product? How would you improve it.
Round 3 - Case Study 

Improve google maps?

Round 4 - Case Study 

Basic HR questions like:
Why are you looking for a switch?
Can you work under pressure.
One situation where you convinced the tech team to take up some task.

Interview Preparation Tips

Topics to prepare for Navi Technologies Product Manager interview:
  • Product Design
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. About a hypothetical scenario that the interviewer came up by himself
Round 2 - HR 

(1 Question)

  • Q1. STAR approach based behavioural questions
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. About my background and experience
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Swiggy orders are going down. Do RCA
  • Ans. 

    Perform Root Cause Analysis (RCA) to identify reasons for decrease in Swiggy orders.

    • Check for any technical issues on the platform causing orders to drop

    • Analyze customer feedback to identify any issues with service or quality

    • Evaluate competitor strategies that may be attracting customers away from Swiggy

    • Review marketing and promotional activities to see if they are effective in driving orders

    • Consider external factors s...

  • Answered by AI

BillDesk Interview FAQs

How many rounds are there in BillDesk Team Lead Operations interview?
BillDesk interview process usually has 3 rounds. The most common rounds in the BillDesk interview process are One-on-one Round and HR.
What are the top questions asked in BillDesk Team Lead Operations interview?

Some of the top questions asked at the BillDesk Team Lead Operations interview -

  1. Revalidation current role and reiterate expected role in depth Clarification if...read more
  2. General fitment check and line up. Negotiat...read more

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BillDesk Team Lead Operations Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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BillDesk Team Lead Operations Salary
based on 14 salaries
₹3.3 L/yr - ₹9.9 L/yr
37% more than the average Team Lead Operations Salary in India
View more details

BillDesk Team Lead Operations Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

3.0

Skill development

4.0

Work-life balance

3.0

Salary

5.0

Job security

4.0

Company culture

3.0

Promotions

3.0

Work satisfaction

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