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BillDesk Senior Program Manager Interview Questions and Answers
BillDesk Senior Program Manager Interview Experiences
1 interview found
Anonymous
Selected
(1 Question)
- Q1. Generally, questions related to previous experiences are asked
Top trending discussions
Interview questions from similar companies
(2 Questions)
- Q1. About work experience.
- Q2. About your working and how you manage the things on day to day activities to achieve results.
(7 Questions)
- Q1. About yourself, your experience your education.
- Q2. About your work experience since starting of your carrier.
- Q3. About your family background.
- Q4. What is your working to achieve your numbers.
- Q5. How do you reduce idle percentage.
- Ans.
To reduce idle percentage, focus on optimizing workflow, improving communication, setting clear goals, and monitoring performance.
Optimize workflow by identifying and eliminating bottlenecks or inefficiencies.
Improve communication among team members to ensure tasks are being completed efficiently.
Set clear goals and expectations for employees to keep them focused and motivated.
Monitor performance regularly to identify ...
- Q6. How do you increase the productivity of your callers.
- Ans.
Increasing caller productivity through training, motivation, and efficient tools.
Provide comprehensive training on product knowledge and communication skills
Implement performance incentives to motivate callers to meet and exceed targets
Utilize efficient call center software and tools to streamline processes and improve efficiency
- Q7. What are the strategies you are using to enhance your callers productivity and make them fruitful.
- Ans.
I implement training programs, provide resources, set clear goals, and offer regular feedback to enhance caller productivity.
Implementing training programs to improve skills and knowledge
Providing resources such as tools and technology to streamline processes
Setting clear goals and expectations for callers to work towards
Offering regular feedback and coaching to help callers improve performance
Interview Preparation Tips
(1 Question)
- Q1. Business Round Checking on Skills
(1 Question)
- Q1. Assessing the cultural fit and overall suitability for the role.
I applied via IIM Jobs and was interviewed in Dec 2021. There were 3 interview rounds.
With one of the team members. Case study to gauge problem solving skills, analytical abilities. What could be different reasons for drop in sale, how can each be identified and mitigated?
(1 Question)
- Q1. Stakeholder discussion This was with one of the senior stakeholders, to determine your communication skills as well as understanding about completely new business problem/sector in limited amount of time. ...
(1 Question)
- Q1. Discussion with the HOD Usual fitment test. Past work experience, aspirations etc.
Interview Preparation Tips
If you have the exact similar past experience, chances of selection are way too high. The startup industry just doesn't prefer to hire a person with conventional business experience.
I was interviewed in Oct 2016.
Interview Questionnaire
3 Questions
- Q1. How will you launch a product if business development and legal areas are sorted
- Ans.
I would create a comprehensive marketing plan, including market research, target audience identification, pricing strategy, and promotional tactics.
Conduct market research to identify target audience and competitors
Develop a pricing strategy based on cost analysis and market demand
Create a promotional plan including advertising, PR, and social media campaigns
Coordinate with sales team to ensure product availability and...
- Q2. It was more of a discussion, wherein HR manager expressed their expectations from the employee.
- Q3. Resume based round
Interview Preparation Tips
Tips: Take your time and answer in a structured approach.
I applied via Job Portal
(1 Question)
- Q1. BI related questions
Selected
I applied via Referral and was interviewed before Aug 2022. There were 6 interview rounds.
(1 Question)
- Q1. Technical tools/API, Cloud experience
(1 Question)
- Q1. System design discussion
(1 Question)
- Q1. Product and domain related discussion
(1 Question)
- Q1. Scenario based question, leadership skills
(1 Question)
- Q1. Offer discussion
Interview Preparation Tips
Ask valid questions for clarification
Brush up your knowledge about FINTECH domain
I applied via LinkedIn and was interviewed in Jul 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Please explain about yourself and questions on what you do
- Q2. Gave a small brief to start with and then full details
Interview Preparation Tips
(1 Question)
- Q1. Deep dive on past experience
Selected
I applied via Campus Placement and was interviewed before Jan 2023. There were 2 interview rounds.
It was a Business Case given to solve and provide the solution, how to make the Business Profitable.
(1 Question)
- Q1. CV, Company based, and General Question
Interview Preparation Tips
- Fintech
- Supply Chain Management
- Program Management
- Product Management
- Analytical skills
- Soft Skills
- Communication Skills
2. Study the role for which the company came for recruitment.
3. Know about your interviewer(s)
4. Prepare basic HR questions
5. Be Confident and put a smile on your face.
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BillDesk Senior Program Manager Interview Process
based on 1 interview
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