Bhushan Automobiles Service Advisor Interview Questions and Answers

4 year experience Flipkart MH FRK

Q1. Maintaining FIFO(First In First Out) concept.
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Q2. Managing outbound and inbound 3PL department.
Ans. 
Managing both outbound and inbound 3PL departments involves overseeing logistics operations for shipping and receiving goods.
• Developing and implementing efficient processes for order fulfillment and inventory management

• Coordinating with carriers and vendors to ensure timely deliveries

• Monitoring key performance indicators (KPIs) such as on-time delivery rates and inventory accuracy

• Training and supervising staff to ensur...read more
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Q3. Working on online HMS and updating the HMS on a real time basis.
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Q4. We are using Arkham for 24 Hrs shipment reconciliation & cut off maintain
Ans. 
Arkham is used for 24 Hrs shipment reconciliation & cut off maintenance.
• Arkham is a software or system used for tracking and managing shipments in real-time.

• The system helps in reconciling shipments to ensure accuracy and efficiency.

• Cut off maintenance refers to setting specific deadlines for shipments to be processed or delivered.

• Using Arkham for 24 Hrs shipment reconciliation means that the system is operational arou...read more
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Q5. Working on TC-Inbound
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TC-Inbound refers to handling incoming calls from customers or clients.
• TC-Inbound involves answering calls, addressing customer inquiries, resolving issues, and providing assistance.

• Supervisors in TC-Inbound need to ensure efficient call handling, monitor call quality, and provide feedback to agents.

• Examples of TC-Inbound tasks include troubleshooting technical issues, processing orders, and providing product informati...read more
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Q6. Managing both outward and inward movements of the shipments from the mother hub.
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Managing both inward and outward movements of shipments involves coordinating logistics, tracking inventory, and ensuring timely deliveries.
• Coordinate with logistics team to schedule inbound and outbound shipments

• Track inventory levels to ensure availability for both incoming and outgoing shipments

• Ensure timely deliveries by monitoring transportation schedules and resolving any delays

• Implement efficient processes for l...read more
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