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I applied via AmbitionBox and was interviewed in Dec 2024. There was 1 interview round.
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posted on 2 Sep 2020
MAC address is a unique identifier assigned to network interfaces for communications on the physical network.
MAC address stands for Media Access Control address.
It is a 48-bit address assigned to network interfaces for communication on the physical network.
It is used to uniquely identify devices on a network.
The length size of a MAC address is 48 bits or 6 bytes.
The first 24 bits of a MAC address represent the vendor o...
To share a network printer, install the printer driver on the host computer and share it with other computers on the network.
Install the printer driver on the host computer
Connect the printer to the host computer and turn it on
Go to Control Panel > Devices and Printers > right-click on the printer > Printer properties > Sharing tab
Check the box 'Share this printer'
Give the printer a share name
Click OK
On the client comp...
To access a network computer using IP, use the Windows Run command or Command Prompt.
Press Windows key + R and type the IP address in the Run dialog box
Open Command Prompt and type 'ping [IP address]' to check connectivity
Use Remote Desktop Connection to access the computer
Map a network drive to access shared folders on the computer
posted on 4 Jan 2024
SMTP uses port 25, DHCP uses port 67 and 68
SMTP uses port 25 for sending email messages
DHCP uses port 67 and 68 for dynamic IP address assignment
posted on 17 Sep 2024
I applied via Naukri.com and was interviewed before Sep 2023. There was 1 interview round.
HDD uses spinning disks to store data, while SSD uses flash memory for faster access speeds.
HDD has moving parts, while SSD is solid-state
SSD is faster and more reliable than HDD
HDD is cheaper per gigabyte compared to SSD
Examples: HDD - Seagate Barracuda, SSD - Samsung 970 EVO
The number of calls a Desktop Support Engineer can handle on a daily basis depends on various factors such as complexity of issues, team size, and workload.
The number of calls can vary depending on the complexity of the issues being addressed.
Team size and workload distribution also play a role in determining how many calls can be handled.
Efficiency in troubleshooting and resolving issues can increase the number of cal...
Technical support refers to providing assistance and troubleshooting for technical issues related to hardware, software, or other technology.
Assisting users with hardware and software issues
Troubleshooting technical problems
Providing guidance on how to use technology effectively
Resolving network connectivity issues
Offering support for system upgrades and installations
Troubleshooting is the process of identifying, diagnosing, and resolving technical issues or problems.
Identifying the issue or problem
Gathering information and data related to the issue
Analyzing the information to determine possible causes
Testing and implementing solutions to resolve the issue
Verifying that the issue has been resolved
Troubleshooting steps involve identifying the issue, gathering information, isolating the problem, implementing a solution, and testing the solution.
Identify the issue reported by the user
Gather information about the issue such as error messages or recent changes
Isolate the problem by narrowing down possible causes
Implement a solution based on the identified cause
Test the solution to ensure the issue is resolved
The aim of an organization is to achieve its goals and objectives, fulfill its mission, and provide value to its stakeholders.
To achieve its goals and objectives
To fulfill its mission
To provide value to its stakeholders
posted on 2 Feb 2024
posted on 1 Jun 2021
Desktop troubleshooting involves identifying the problem, researching solutions, and implementing fixes.
Gather information about the issue from the user
Check for error messages or codes
Research possible solutions online or in documentation
Try basic troubleshooting steps such as restarting the computer or checking connections
Implement more advanced solutions if basic steps do not work
Test the solution to ensure the issu...
posted on 23 Sep 2021
I applied via Naukri.com and was interviewed in Mar 2021. There were 3 interview rounds.
Blue screen errors, also known as the Blue Screen of Death (BSOD), is a critical system error that causes the computer to crash.
It is a critical system error that causes the computer to crash.
It is also known as the Blue Screen of Death (BSOD).
It is usually caused by hardware or software issues.
It displays a blue screen with an error message and a code.
The code can be used to identify the cause of the error.
Common caus...
Tools for backup include software, hardware, and cloud-based solutions.
Backup software such as Acronis, Veeam, and Backup Exec
Hardware solutions like tape drives, external hard drives, and network-attached storage (NAS)
Cloud-based backup services like Amazon S3, Google Drive, and Microsoft OneDrive
Backup generators and uninterruptible power supplies (UPS) to ensure power continuity
Backup scripts and automation tools to
To configure internet, you need to set up network settings and connect to a network.
Check if your computer has a network adapter and if it's enabled
Connect to a network by selecting it from the list of available networks
Enter the network password if required
Configure network settings such as IP address, subnet mask, and default gateway
Test the internet connection by opening a web browser and visiting a website
DHCP assigns IP addresses to devices on a network automatically.
DHCP stands for Dynamic Host Configuration Protocol.
It allows devices to obtain IP addresses, subnet masks, default gateways, and DNS servers automatically.
DHCP servers lease IP addresses to devices for a specific amount of time.
DHCP uses a four-step process: Discover, Offer, Request, and Acknowledge.
DHCP can also be used to assign other network configurat
To test internet connectivity, use ping command or visit a website.
Use ping command to check if there is a response from a website or IP address
Visit a website to check if it loads properly
Check network settings and cables
Use network diagnostic tools like traceroute or nslookup
Ping command is used to test the connectivity between two devices on a network.
Ping sends an ICMP echo request to the target device and waits for a response.
It measures the round-trip time for the packet to reach the target and come back.
Ping can also be used to determine the IP address of a domain name.
Commonly used ping commands include ping -t (continuous ping) and ping -a (resolve IP address to hostname).
I applied via Naukri.com and was interviewed before Dec 2022. There were 2 interview rounds.
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