Bhagwati Products PPC Executive Interview Questions and Answers

Questions regarding my experience and my life.why choose this field

Q1. What is account details
Ans. 
Account details refer to specific information related to a financial account, including transactions, balances, and account holder information.
• Account details typically include the account holder's name, account number, and contact information.

• They also include transaction history, such as deposits, withdrawals, and transfers.

• Account details may also include current balances, interest rates, and any fees associated wit...read more
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Q2. What is mis executive
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MIS Executive stands for Management Information System Executive, responsible for managing and analyzing data to support decision-making.
• MIS Executive is responsible for collecting, analyzing, and presenting data to support management decision-making.

• They use various software tools to generate reports, dashboards, and presentations for management.

• MIS Executives often work closely with different departments to gather re...read more
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Q1. What is account details
Ans. 
Account details refer to specific information related to a financial account, including transactions, balances, and account holder information.
• Account details typically include the account holder's name, account number, transaction history, and current balance.

• These details are used for tracking financial activities, monitoring account status, and ensuring accuracy in financial records.

• Examples of account details inclu...read more
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Q2. What is mis executive
Ans. 
MIS Executive stands for Management Information System Executive, responsible for managing and analyzing data to support decision-making within an organization.
• MIS Executives use various software tools to collect, organize, and analyze data.

• They create reports, dashboards, and presentations to communicate insights to management.

• They play a crucial role in improving operational efficiency and strategic planning.

• Examples...read more
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Q1. What is account
Ans. 
Accounting is the process of recording financial transactions and summarizing them in financial statements.
• Accounting involves recording financial transactions such as sales, purchases, and expenses.

• It also includes summarizing these transactions in financial statements like balance sheets and income statements.

• Accounting helps in analyzing the financial health of a business and making informed decisions.

• Examples of ac...read more
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Q2. What is mis executive
Ans. 
MIS Executive stands for Management Information System Executive, responsible for managing and analyzing data to support decision-making within an organization.
• MIS Executives use software tools to collect, organize, and analyze data for reporting purposes.

• They create reports, dashboards, and presentations to communicate insights to management.

• They may also be involved in database management, data mining, and process im...read more
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Q1. General questions about background and experience
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Q1. Technical questions about all company standards and experience knowledge or product.
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Q1. One on one general round with plant head
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Q1. About your experience
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Q2. Responsibility in customer service
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Q3. How can we convert frustrated customer
Ans. 
By actively listening, empathizing, offering solutions, and following up.
• Listen to the customer's concerns without interrupting

• Empathize with the customer's frustration and show understanding

• Offer solutions or alternatives to address the customer's issue

• Follow up with the customer to ensure their satisfaction and resolve any remaining concerns
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Q4. What are kpi in customer service executive
Ans. 
KPIs in customer service executive are key performance indicators used to measure the success of customer service operations.
• KPIs help track important metrics such as customer satisfaction, response time, resolution rate, and first contact resolution.

• Examples of KPIs include Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), Average Handle Time (AHT), and Customer Retention Rate.

• KPIs are used to set goals, m...read more
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Q1. Payroll compliance
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Q1. Sap and crm usage
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Q2. Behavioural and aptitude assessment
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Q1. Introduction yourself
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I am a seasoned Operations Executive with over 10 years of experience in optimizing processes, improving efficiency, and driving business growth.
• Started my career in operations management at XYZ Company

• Implemented new strategies that resulted in a 20% increase in productivity

• Led a team of 50 employees to successfully meet quarterly targets

• Proficient in project management and budget planning
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Q2. Job profile position
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Q1. Tell me about your self.
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Q2. General basic questions and about experience and expertise.
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Q3. Confirmed company policy and terms of work.
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