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Benepik Technology Customer Support Associate Interview Questions and Answers

Updated 31 Jan 2025

Benepik Technology Customer Support Associate Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

70 question in half hour

Round 2 - HR 

(1 Question)

  • Q1. Tell me something about yourself??

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed in Oct 2021. There were 3 interview rounds.

Round 1 - Group Discussion 

Topic on social media boon or bane

Round 2 - Aptitude Test 

Versant test

Round 3 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for Amazon Sellers Services Customer Support Associate interview:
  • Teaching English
Interview preparation tips for other job seekers - Prepare for versant Pearson test
Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

General basic assessment.

Round 2 - MCQ 

(1 Question)

  • Q1. They will give you few PDFs to read and then MCQ from that.

Interview Preparation Tips

Interview preparation tips for other job seekers - So the job application process will start from emailing them to the MCQ. Then if selected you'll receive email with next steps which involves Skype chat(no involvement of voice call or video, only chat). Then after the technical setup you need to email them again that you're done with that, after that you'll get another mail with a link to choose a starting date.
On the starting date you'll again message one person(Yashima Kamra) on Skype, they'll give you 'Zulip'(it's an open source chat system, interface is kind of like Discord but too basic) access. Now you need to message in an assigned group in Zulip. The Zulip part is 'Training' in real but good luck getting any support from the other person. He/she will just give you commands, and if you ask any questions or ask for assistance to understand the new process they'll simply ignore that.
Then if you're lucky like me one day they'll report that you're ate fault, you haven't reported so they've revoked your Zulip access.

I have joined there or you can say hoped to work atleast(as it was 4 hours/day job) but that's not possible it seems.

If you're looking for jobs here I'd suggest to give it a try ofcourse so that people can actually know about this company's rubbish people.
Interview experience
4
Good
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What was your experience during the face-to-face interview for the department manager position?
  • Q2. What is your position preference regarding the preparation of custom-related documents and addressing Bill of Entry queries, as well as completing the checklist for the Bill of Entry?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your experience
  • Ans. 

    I have 3 years of experience in customer support roles, handling inquiries, resolving issues, and providing excellent service.

    • 3 years of experience in customer support roles

    • Handled inquiries and resolved issues

    • Provided excellent customer service

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to learn something and grow in your career
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - teams 

(1 Question)

  • Q1. Past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Q1 wt doing Q2 marketing said u know that Q3 ru compotbul this job
  • Q2. Company name Tryning courseware Ceo name Types of fee
  • Q3. Language and ur communication good See the tryning videos Good job keeping Wt is marketing
  • Q4. How much salary expectation
  • Ans. 

    It is important to research the market and consider your experience and qualifications when determining salary expectations.

    • Research the average salary range for Customer Service Executives in your industry and location.

    • Consider your level of experience and qualifications.

    • Take into account any additional skills or certifications that may warrant a higher salary.

    • Be prepared to negotiate and discuss salary expectations d...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Flipkart Wholesale Customer Service Executive interview:
  • Marketing
Interview preparation tips for other job seekers - Any product sharing with me customer produc is good satisfied
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What skills do you have that would make us better?
  • Q2. I'd provide Loyalty to your workplace

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep an open mind during the interview, ask a lot of questions
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Discussing about a topic with in a group

Round 2 - One-on-one 

(3 Questions)

  • Q1. By qualifying one round and entering to the other round
  • Q2. Answering the questions
  • Q3. After attending a round the qualified candidate are selected for the other round

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls avoid unnecessary web sites about Amazon so many are diverted

I applied via Newspaper Ad and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. They will give you some assignment.
Round 2 - HR 

(1 Question)

  • Q1. General discussion regarding background and nothing

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this company. This is totally fraud.busibud ek fake company hai. woh employees ka data international clients ko bejhti hai. woh traninee se kaam karwa kar unki salary nahi deti hai. busibud ek fraud company hai. please i request to job seeker please do not join this company. they will suck your blood and mentally harse karge. mannerless boss and colleges are very very bad and rude.woh apko nicha dekhne ke liye kisi bhi had tak jaa sakte hai.please do not trust this fraud company.

Benepik Technology Interview FAQs

How many rounds are there in Benepik Technology Customer Support Associate interview?
Benepik Technology interview process usually has 2 rounds. The most common rounds in the Benepik Technology interview process are Aptitude Test and HR.
How to prepare for Benepik Technology Customer Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Benepik Technology. The most common topics and skills that interviewers at Benepik Technology expect are Back Office, Customer Satisfaction, Mazak, Sewing and Software Development.

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