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Benepik Technology Customer Support Executive Interview Questions and Answers

Updated 31 Jan 2025

Benepik Technology Customer Support Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jan 2024.

Round 1 - Aptitude Test 

It is awesome, A helpful Hr who guided about interview.

Round 2 - Assignment 

There is a some theory questions which i have to complete.

Round 3 - One-on-one 

(2 Questions)

  • Q1. I have to talk with company Vp with some PI questions.
  • Q2. I have to talk with Main Hr with some PI questions.

Interview questions from similar companies

I applied via Company Website and was interviewed before Jun 2021. There were 15 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and troubleshooting assistance

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve communication through various channels like phone, email, chat, or social media

  • Answered by AI
Round 3 - Aptitude Test 

What is customer sapoot executive

Round 4 - Technical 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • They handle customer queries and complaints through various channels such as phone, email, or chat.

    • They ensure customer satisfaction by resolving issues and providing solutions.

    • They may also provide product or service information, process orders, and handle returns or refunds.

    • They need to have...

  • Answered by AI
Round 5 - One-on-one 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and troubleshooting assistance

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve handling customer calls, emails, or chats

    • Requires excellent communication and problem-solving skills

  • Answered by AI
Round 6 - Group Discussion 

What is customer sapoot executive

Round 7 - Assignment 

What is customer sapoot executive

Round 8 - Case Study 

What is customer sapoot executive

Round 9 - Group Discussion 

What is customer sapoot executive

Round 10 - Coding Test 

What is customer sapoot executive

Round 11 - Case Study 

What is customer sapoot executive

Round 12 - Assignment 

What is customer sapoot executive

Round 13 - One-on-one 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and technical support

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve sales and upselling

    • Examples: call center representative, technical support specialist, customer service agent

  • Answered by AI
Round 14 - Coding Test 

What is customer sapoot 6

Round 15 - HR 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides information about products or services

    • Assists customers in placing orders or making payments

    • Maintains customer records and follows up on their issues

    • Ensures customer satisfaction and retention

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello sir I am Rahul Jha my job for customer sapoot executive

I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What is customer sapoot executive
  • Ans. 

    A customer support executive is a professional who provides assistance and guidance to customers regarding products or services.

    • Resolves customer queries and complaints

    • Provides product information and technical support

    • Maintains customer records and feedback

    • Ensures customer satisfaction and retention

    • May involve sales and upselling

    • Examples: call center representative, help desk technician, customer service agent

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Amazon Sellers Services Customer Support Executive interview:
  • Customer sapoot executive
Interview preparation tips for other job seekers - Hello sir I am Rahul Jha my job for customer sapoot executive
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Explain about your self
  • Q2. Education background
Round 2 - One-on-one 

(1 Question)

  • Q1. Explain about your self
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Assignment 

Please allow me some time to complete the project for the assignment.

Round 2 - Group Discussion 

First, we will understand all the group members, then we will comprehend the tasks, and after that, we will determine who is best suited for which task and who excels in what areas.

Interview Preparation Tips

Topics to prepare for Amazon Sellers Services Sales Executive interview:
  • Sales
  • Data entry
  • Baise acount
  • Canva
  • Social Media
  • Photography
  • Photo Editing
  • MS Office
  • Excel
Interview preparation tips for other job seekers - I, Priyank Dwivedi, will work with integrity and diligence, and I will strive to share the full extent of my experience with all of you.

Interview Questionnaire 

1 Question

  • Q1. How can i bring more sellers to amazon for selling their services
  • Ans. 

    To bring more sellers to Amazon, focus on building a strong reputation, offering competitive pricing, and providing excellent customer service.

    • Offer competitive pricing to attract sellers

    • Build a strong reputation through positive reviews and testimonials

    • Provide excellent customer service to retain sellers and attract new ones

    • Offer incentives such as free shipping or promotional deals to entice sellers to join

    • Utilize so...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - brush up your basics , prepare yourself as per the job role

I applied via LinkedIn and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Most questions were asked from what I was doing as part of my daily activities

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a smooth process. Really speak everything what you have done.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

It’s normal include logical ,maths English verbal questions

Round 2 - Technical 

(1 Question)

  • Q1. OOP concept,what is object ,class abstraction,interface type of interface with examples
Round 3 - HR 

(1 Question)

  • Q1. Tell me about your self ,your strength and weakness , scenario based questions
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What skills do you have that would make us better?
  • Q2. I'd provide Loyalty to your workplace

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep an open mind during the interview, ask a lot of questions

Benepik Technology Interview FAQs

How many rounds are there in Benepik Technology Customer Support Executive interview?
Benepik Technology interview process usually has 3 rounds. The most common rounds in the Benepik Technology interview process are Aptitude Test, Assignment and One-on-one Round.

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Benepik Technology Customer Support Executive Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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Benepik Technology Customer Support Executive Reviews and Ratings

based on 3 reviews

4.6/5

Rating in categories

4.3

Skill development

4.3

Work-life balance

4.0

Salary

4.3

Job security

4.3

Company culture

4.0

Promotions

4.3

Work satisfaction

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