Ben Franklin Opticians Senior Sales Executive Interview Questions and Answers

Yes, I am ready to travel in Maharashtra for sales purposes.

• I have experience traveling for sales in other regions as well

• I am familiar with the transportation options in Maharashtra

• I am willing to stay overnight if necessary

• I am excited to explore new areas and meet potential clients

lrnskart is an online platform for learning and development, offering courses and training programs.

• Offers a wide range of courses in various fields such as technology, business, and personal development

• Provides interactive learning materials such as videos, quizzes, and assignments

• Allows users to track their progress and earn certifications upon completion

Passionate about sales, I believe in the power of persuasion and building relationships to drive success.

• Highlight the benefits of the pen such as its smooth writing experience and sleek design

• Create a sense of urgency by mentioning limited stock or a special promotion

• Ask probing questions to understand the customer's needs and tailor your pitch accordingly

QTD stands for Quarter to Date, which refers to the period from the beginning of the current quarter up to the present date.

• QTD is used to track and analyze sales performance, expenses, or any other metrics within the current quarter.

• It helps in comparing the current quarter's performance with previous quarters or setting targets for the remaining period of the quarter.

• For example, if today's date is April 15th, QTD wo...read more

I focus on understanding the customer's needs and demonstrating how the particular lenses will meet those needs effectively.

• Listen to the customer's requirements and concerns

• Highlight the features and benefits of the particular lenses

• Provide personalized recommendations based on the customer's lifestyle and preferences

• Offer a trial period or satisfaction guarantee to build trust

• Address any objections or questions the c...read more

By actively listening to the customer's needs, addressing their concerns, and providing tailored solutions, I can effectively close sales without walking out.

• Build rapport and trust with the customer by actively listening to their needs and concerns.

• Ask probing questions to understand the customer's pain points and preferences.

• Present tailored solutions that address the customer's specific needs and showcase the value ...read more

NPS stands for Net Promoter Score, a metric used to measure customer loyalty and satisfaction.

• NPS is calculated based on the answer to a single question: 'How likely are you to recommend our product/service to a friend or colleague?'

• Responses are typically on a scale of 0-10, with customers categorized as Promoters (9-10), Passives (7-8), or Detractors (0-6).

• NPS is calculated by subtracting the percentage of Detractors...read more