BDO Interview Questions, Process, and Tips

Q1. What is the KPI a previous compny
Ans. 
The KPI of my previous company was customer satisfaction.
• Customer satisfaction was measured through surveys and feedback.

• The KPI target was to achieve a minimum of 90% customer satisfaction rate.

• We regularly analyzed customer complaints and took necessary actions to improve satisfaction.

• Implemented new processes and systems to enhance customer experience.

• Trained employees to provide excellent customer service.
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Q2. Tell me about your self
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I am a detail-oriented and organized individual with experience in back office operations.
• I have a strong background in data entry and documentation.

• I am proficient in using various software and tools for back office tasks.

• I have excellent time management and multitasking skills.

• I am a quick learner and adapt well to new systems and processes.

• I have a keen eye for detail and ensure accuracy in my work.

• I have good commu...read more
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Q3. My name is Ashish ovhal I am leaving from pune vishrantwadi i have completed Ba graduated from pune university
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Quantitative aptitude and Basics relating to field

Q1. Technical in depth questions on subject matter
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Q1. Relating to joining and negotiation
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Q1. About Work experience, CV based
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Q2. What is your current role in organization. On which version of CRM are you working. 5 changes on which you worked
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A case study was given and how through digital transformation the issue for the organization can be resolved

Q1. Normal nothing much as they just need people to come there and work.
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Q2. Take me through your CV
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Q1. What is sqc and international standard
Ans. 
SQC stands for Statistical Quality Control. International standards are guidelines set by international organizations to ensure quality and safety.
• SQC is a set of statistical methods used to monitor and control quality in a production process.

• International standards are developed by organizations such as ISO and IEC to ensure products and services meet certain quality and safety requirements.

• Examples of international s...read more
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Q2. What is scam 1992 and tell about it
Ans. 
Scam 1992 is a web series based on the true story of Harshad Mehta, a stockbroker who was involved in the 1992 Indian securities scam.
• Scam 1992 is a 10-episode web series released in 2020 on SonyLIV.

• It is based on the book 'The Scam: Who Won, Who Lost, Who Got Away' by Sucheta Dalal and Debashish Basu.

• The series portrays the rise and fall of Harshad Mehta, a stockbroker who used loopholes in the banking system to manip...read more
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Q3. What is internal audit and tell about it
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Internal audit is an independent and objective assurance activity designed to add value and improve an organization's operations.
• Internal audit evaluates the effectiveness of an organization's risk management, control, and governance processes.

• It helps organizations to identify areas of improvement and make recommendations for corrective actions.

• Internal audit can cover a wide range of areas such as financial reporting...read more
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Q4. What is substantive procedures
Ans. 
Substantive procedures are audit procedures designed to obtain evidence to detect material misstatements in financial statements.
• Substantive procedures are performed to obtain direct evidence about the completeness, accuracy, and validity of the data produced by the client's accounting system.

• These procedures are used to test account balances, transactions, and disclosures.

• Examples of substantive procedures include ana...read more
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Q5. What is the internal control and how u deal with it
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