Bajaj Finserv Interview Questions, Process, and Tips for Freshers

Using unique ideas about customer satisfaction is important for business success.

• Unique ideas can set a business apart from competitors

• Personalized experiences can create loyal customers

• Examples include surprise gifts, handwritten notes, and customized recommendations

• However, it's important to balance unique ideas with practicality and cost-effectiveness

Convincing the customer involves active listening, empathy, and offering solutions that meet their needs.

• Listen actively to the customer's concerns and acknowledge their feelings

• Show empathy and understanding towards their situation

• Offer solutions that meet their needs and address their concerns

• Provide clear and concise information about the options available to them

• Be patient and persistent in finding a resolution tha

The time to recover the amount depends on various factors such as the amount owed, the debtor's financial situation, and the collection strategy used.

• The amount owed plays a significant role in determining the time to recover the amount. Larger amounts may take longer to recover.

• The debtor's financial situation is also crucial. If they are in a better financial position, they may pay off the debt sooner.

• The collection ...read more

I will handle customers for loan amount by communicating clearly and empathetically while also enforcing payment deadlines.

• I will listen to their concerns and offer solutions that work for both parties.

• I will explain the consequences of not paying and the benefits of paying on time.

• I will set clear payment deadlines and follow up with reminders.

• I will be firm but respectful in enforcing payment deadlines.

• I will documen...read more