10+ The Akshaya Patra Foundation Interview Questions and Answers

Yes, I have a laptop and I am proficient in Excel and telecalling.

• I have been using a laptop for several years now and am comfortable with its functions.

• I have extensive knowledge of Excel and have used it for data analysis and reporting in my previous job.

• I have experience in telecalling and have successfully closed deals over the phone.

• I am also familiar with CRM software and have used it to manage customer data and track sales leads.

Documents required for normal loan and what is KYC

• Documents required for normal loan include identity proof, address proof, income proof, bank statements, and property documents

• KYC stands for Know Your Customer and is a process of verifying the identity of a customer

• KYC documents include Aadhaar card, PAN card, passport, driving license, and voter ID card

• KYC is mandatory for all financial transactions and helps prevent fraud and money laundering

Bajaj finance consumer durable loans are loans provided by Bajaj Finance for purchasing consumer durables.

• These loans are available for purchasing a wide range of consumer durables such as electronics, appliances, furniture, etc.

• The loans have flexible repayment options and can be availed with minimal documentation.

• Bajaj Finance also offers pre-approved loans to its existing customers.

• The interest rates for these loans are competitive and vary based on the loan amount and ten...read more

I have a typing speed of 60 words per minute and extensive knowledge of computer applications.

• Typing speed: 60 words per minute

• Proficient in using computer applications

• Familiar with Microsoft Office Suite

• Experience in using CRM software

• Knowledge of data entry and spreadsheet management

Yes, I have knowledge about loans.

• I am familiar with different types of loans such as personal loans, home loans, car loans, etc.

• I understand the process of loan application, eligibility criteria, and documentation required.

• I am aware of the interest rates, repayment options, and penalties associated with loans.

• I have experience in selling loan products and explaining their features and benefits to customers.

• For example, I have sold personal loans to customers who needed fund...read more

I will identify the customer's needs, showcase the benefits of the additional product, and offer a personalized solution.

• Understand the customer's current product usage and needs

• Highlight the benefits of the additional product in relation to their needs

• Offer a personalized solution tailored to the customer's specific situation

• Provide examples of how the additional product can enhance their current experience

Highlight the benefits of taking a loan from Bajaj and tailor the offer to meet the customer's needs.

• Emphasize the competitive interest rates offered by Bajaj compared to other financial institutions.

• Highlight the flexible repayment options available to suit the customer's financial situation.

• Explain the quick and hassle-free loan approval process at Bajaj, ensuring the customer gets the funds they need promptly.

• Provide examples of successful loan stories from satisfied custo...read more

To see the market, one needs to analyze the current trends, customer behavior, and competition.

• Analyze current trends in the market

• Observe customer behavior and preferences

• Study the competition and their strategies

• Identify potential opportunities and threats

• Keep track of market changes and adapt accordingly

Cross selling is the practice of selling additional products or services to existing customers.

• Cross selling aims to increase revenue by offering complementary or related products.

• It involves identifying customer needs and suggesting relevant products.

• For example, a sales officer at a bank may cross sell credit cards to customers who have a savings account.

• Cross selling requires effective communication and understanding of customer preferences.

• It helps in building customer lo...read more

Types of insurance include life, health, auto, home, and travel insurance.

• Life insurance provides financial protection to beneficiaries in the event of the policyholder's death.

• Health insurance covers medical expenses and treatments.

• Auto insurance protects against financial loss in case of accidents or theft involving a vehicle.

• Home insurance provides coverage for damage or loss to a home and its contents.

• Travel insurance offers protection for unexpected events while travelin...read more

EMI Process involves paying fixed monthly installments towards a loan or credit purchase.

• EMI stands for Equated Monthly Installment

• EMI process involves paying a fixed amount every month towards repayment of a loan or credit purchase

• EMI includes both principal amount and interest component

• EMI calculation depends on loan amount, interest rate, and tenure

• EMI can be calculated using EMI calculators available online

The login process for a point of sale (POS) system involves entering credentials to access the system.

• Enter username and password on the login screen

• Click 'Login' or press 'Enter' to submit credentials

• Access granted if credentials are correct, otherwise error message displayed

I have extensive experience in using various systems and software.

• I have worked with CRM systems such as Salesforce and Hubspot.

• I am proficient in using Microsoft Office Suite, including Excel and PowerPoint.

• I have experience in using project management tools such as Trello and Asana.

• I am familiar with using social media platforms for business purposes, such as LinkedIn and Twitter.

• I have also used specialized software for sales, such as ZoomInfo and DiscoverOrg.

The login process involves entering credentials to access a secure system or platform.

• Enter username and password on the login page

• Click on 'Login' button to submit credentials

• System verifies credentials and grants access if correct