Romsons Group Of Industries Interview Questions and Answers

Customers choose us for loans due to our unique offerings compared to other banks and NBFCs.

• We offer lower interest rates compared to other banks and NBFCs.

• Our loan approval process is faster and more efficient.

• We offer flexible repayment options tailored to the customer's needs.

• We provide personalized customer service and support throughout the loan process.

• We offer additional benefits such as insurance coverage and rewards programs.

• For example, our bank offers a 1% cashback...read more

Collecting payments from individual customers involves various methods and strategies.

• Offer multiple payment options such as credit/debit cards, online payments, and cash

• Send timely reminders and follow-up emails/calls to customers with outstanding payments

• Implement a clear and concise payment policy to avoid confusion and disputes

• Consider offering discounts or incentives for early payments or bulk purchases

• Utilize a reliable payment processing system to ensure secure and eff...read more

A perfect plan for daily basis collection and separate policy involves setting clear goals, establishing efficient processes, and regularly monitoring progress.

• Define clear goals for daily collection targets and separate policy guidelines

• Establish efficient processes for collecting payments and enforcing policies

• Regularly monitor progress and adjust strategies as needed

• Provide training and support to staff to ensure adherence to policies and procedures

• Utilize technology and a...read more

A good customer for a loan should have a stable income, good credit history, and low debt-to-income ratio.

• Look for customers with a stable source of income to ensure they can repay the loan.

• Check the customer's credit history to assess their ability to manage debt responsibly.

• Consider the customer's debt-to-income ratio to determine if they can afford the loan payments.

• Evaluate the customer's overall financial stability and reliability.

• Provide loans to customers who have a go...read more

DBD, Write off, settlement, OD, NPA are terms related to credit reports in CIBIL.

• DBD stands for Days Beyond Due, indicating the number of days a payment is overdue.

• Write off refers to the amount of debt that a lender is unable to collect and considers as a loss.

• Settlement is an agreement between the borrower and lender to pay a reduced amount to settle a debt.

• OD stands for Overdraft, which allows the account holder to withdraw more money than available in the account.

• NPA stan...read more

Engaging with customers is crucial for business success. It involves active listening, empathy, and personalized communication.

• Listen actively to their needs and concerns

• Show empathy and understanding towards their situation

• Provide personalized solutions and recommendations

• Use positive language and tone to create a welcoming environment

• Follow up with customers to ensure satisfaction and build long-term relationships

This glass of water is half full.

• The glass is made of clear glass.

• The water is at room temperature.

• There are no visible impurities in the water.

• The glass is placed on a coaster to prevent water rings on the table.