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based on 11.2k Reviews

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AU Small Finance Bank Relationship Officer Interview Questions and Answers

Updated 25 Nov 2024

AU Small Finance Bank Relationship Officer Interview Experiences

9 interviews found

I applied via Campus Placement and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
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Round 2 - HR 

(2 Questions)

  • Q1. Do you know about bank??
  • Ans. 

    Yes, I know about banks.

    • I am familiar with the various banking products and services offered by banks.

    • I understand the importance of maintaining customer relationships and providing excellent customer service.

    • I am aware of the regulatory requirements and compliance measures that banks must adhere to.

    • I have experience working in a banking environment and am comfortable with the day-to-day operations of a bank.

    • For exampl...

  • Answered by AI
  • Q2. Do you know about your job description and CTC??

Interview Preparation Tips

Interview preparation tips for other job seekers - Always ask for more package . If you want 4 lakh pakage ask for 6 lakh.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. About the bank and RBI policy
  • Q2. How much do you have experience in banking ?

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

Relationship Officer Interview Questions & Answers

user image Shivani Sundar

posted on 26 Sep 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Work experience
Round 2 - One-on-one 

(1 Question)

  • Q1. Previous work experience
  • Ans. 

    I have 3 years of experience working as a Relationship Officer at XYZ Bank.

    • Managed client relationships and provided financial advice

    • Analyzed financial data to assess client needs and recommend products

    • Achieved sales targets by cross-selling banking products

    • Resolved customer complaints and inquiries in a timely manner

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Why should we hire you

AU Small Finance Bank interview questions for designations

 Relationship Executive

 (1)

 Branch Relationship Executive

 (1)

 Corporate Relationship Manager

 (1)

 Customer Relationship Manager

 (1)

 Relationship Manager

 (14)

 Relationship Leader

 (1)

 Deputy Relationship Manager

 (2)

 Senior Relationship Manager

 (1)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What Customer relationship?
  • Ans. 

    Customer relationship refers to the interactions between a company and its customers, focusing on building trust and loyalty.

    • Building trust and rapport with customers

    • Understanding customer needs and preferences

    • Providing excellent customer service

    • Maintaining regular communication with customers

    • Resolving customer issues and concerns promptly

  • Answered by AI
  • Q2. How do you handle critical situation?
  • Ans. 

    I remain calm, assess the situation, prioritize tasks, communicate effectively, and take decisive action.

    • Stay calm and composed

    • Assess the situation thoroughly

    • Prioritize tasks based on urgency

    • Communicate effectively with all parties involved

    • Take decisive action to resolve the issue

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Give answer politely and understand the problem after tha analysis then submit the salution thanks.

I applied via Walk-in and was interviewed in Jan 2022. There were 4 interview rounds.

Round 1 - Group Discussion 

Sir and madam I am Priyanka Das,from Dhekiajuli,p.o&p.s=Dhekiajuli,word no=7,dist=Sonitpur(Assam),pin no=784110,home no=30A,thank you very much.

Round 2 - Case Study 

Case is the last phase of any topic,We must writing conclusion also in place of case study,thank you very much.

Round 3 - HR 

(2 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. Nothing,thank you very much.
  • Ans. Because,I have no any question,thank you very much.
  • Answered Anonymously
Round 4 - One-on-one 

(2 Questions)

  • Q1. Sir and madam Will you appointment me,thank you very much
  • Ans. Because of if I am deserving candidate then you will surely take me,thank you very much.
  • Answered Anonymously
  • Q2. No,thank you very much.

Interview Preparation Tips

Interview preparation tips for other job seekers - You will always try best,thank you very.much.
Round 1 - Group Discussion 

Group discussion a sir protoma bank and banker thaka coustmor ke subedha pata pare bank facility sombondha Janta hoba

Round 2 - Case Study 

Case study means I don't know

Round 3 - Technical 

(1 Question)

  • Q1. Sir technical program sombondha Jana nai tamon but dekha dela para jaba

Interview Preparation Tips

Interview preparation tips for other job seekers - Sir, my name Sourav Nandi,I rolling from Kolkata,I need a job for relationship officer

I applied via Recruitment Consultant and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why u want to switch

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview taken in 3 rounds all were very good ....I am looking forward my bright future here

I applied via Naukri.com and was interviewed before May 2018. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why you want to change

Interview Preparation Tips

Round: BM Interview
Experience: This is the new bank how will you survive here

General Tips: Never tell Lie Because of if something found mismatch so its show very bad for candidate.
Skills: Communication, Leadership, Time Management, Decision Making Skills
Duration: <1 week

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Case Study 

Department base
Other wise customer service

Round 2 - One-on-one 

(5 Questions)

  • Q1. How to Client approch
  • Ans. 

    Approaching clients involves building rapport, understanding their needs, and offering solutions.

    • Start by introducing yourself and building rapport

    • Ask open-ended questions to understand their needs and preferences

    • Offer solutions that align with their goals and provide value

    • Follow up regularly to maintain the relationship and address any concerns

    • Be proactive in addressing any issues or concerns they may have

  • Answered by AI
  • Q2. Critical times management
  • Q3. Customer management
  • Q4. Sales and service
  • Q5. Service and sales

AU Small Finance Bank Interview FAQs

How many rounds are there in AU Small Finance Bank Relationship Officer interview?
AU Small Finance Bank interview process usually has 2 rounds. The most common rounds in the AU Small Finance Bank interview process are HR, Technical and Group Discussion.
How to prepare for AU Small Finance Bank Relationship Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at AU Small Finance Bank. The most common topics and skills that interviewers at AU Small Finance Bank expect are Sales, Casa, Branch Banking, Current Account and Saving Account.
What are the top questions asked in AU Small Finance Bank Relationship Officer interview?

Some of the top questions asked at the AU Small Finance Bank Relationship Officer interview -

  1. Do you know about ban...read more
  2. What Customer relationsh...read more
  3. Sir and madam Will you appointment me,thank you very m...read more

Tell us how to improve this page.

AU Small Finance Bank Relationship Officer Interview Process

based on 4 interviews in last 1 year

Interview experience

4.5
  
Good
View more

People are getting interviews through

based on 8 AU Small Finance Bank interviews
Job Portal
Referral
WalkIn
Campus Placement
Recruitment Consultant
25%
25%
13%
13%
13%
11% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
AU Small Finance Bank Relationship Officer Salary
based on 450 salaries
₹1.1 L/yr - ₹7.5 L/yr
38% more than the average Relationship Officer Salary in India
View more details

AU Small Finance Bank Relationship Officer Reviews and Ratings

based on 263 reviews

4.2/5

Rating in categories

4.2

Skill development

4.0

Work-Life balance

4.0

Salary & Benefits

3.9

Job Security

4.1

Company culture

3.9

Promotions/Appraisal

4.0

Work Satisfaction

Explore 263 Reviews and Ratings
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