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AU Small Finance Bank
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I applied via Campus Placement and was interviewed before Dec 2021. There were 2 interview rounds.
Yes, I know about banks.
I am familiar with the various banking products and services offered by banks.
I understand the importance of maintaining customer relationships and providing excellent customer service.
I am aware of the regulatory requirements and compliance measures that banks must adhere to.
I have experience working in a banking environment and am comfortable with the day-to-day operations of a bank.
For exampl...
I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.
I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 2 interview rounds.
I have 3 years of experience working as a Relationship Officer at XYZ Bank.
Managed client relationships and provided financial advice
Analyzed financial data to assess client needs and recommend products
Achieved sales targets by cross-selling banking products
Resolved customer complaints and inquiries in a timely manner
I applied via Referral and was interviewed in May 2024. There was 1 interview round.
AU Small Finance Bank interview questions for designations
I applied via Naukri.com and was interviewed before Nov 2023. There was 1 interview round.
Customer relationship refers to the interactions between a company and its customers, focusing on building trust and loyalty.
Building trust and rapport with customers
Understanding customer needs and preferences
Providing excellent customer service
Maintaining regular communication with customers
Resolving customer issues and concerns promptly
I remain calm, assess the situation, prioritize tasks, communicate effectively, and take decisive action.
Stay calm and composed
Assess the situation thoroughly
Prioritize tasks based on urgency
Communicate effectively with all parties involved
Take decisive action to resolve the issue
I applied via Walk-in and was interviewed in Jan 2022. There were 4 interview rounds.
Sir and madam I am Priyanka Das,from Dhekiajuli,p.o&p.s=Dhekiajuli,word no=7,dist=Sonitpur(Assam),pin no=784110,home no=30A,thank you very much.
Case is the last phase of any topic,We must writing conclusion also in place of case study,thank you very much.
Group discussion a sir protoma bank and banker thaka coustmor ke subedha pata pare bank facility sombondha Janta hoba
Case study means I don't know
I applied via Recruitment Consultant and was interviewed in Feb 2021. There was 1 interview round.
I applied via Naukri.com and was interviewed before May 2018. There were 4 interview rounds.
Top trending discussions
posted on 20 Dec 2024
I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.
Department base
Other wise customer service
Approaching clients involves building rapport, understanding their needs, and offering solutions.
Start by introducing yourself and building rapport
Ask open-ended questions to understand their needs and preferences
Offer solutions that align with their goals and provide value
Follow up regularly to maintain the relationship and address any concerns
Be proactive in addressing any issues or concerns they may have
Interview experience
based on 263 reviews
Rating in categories
Assistant Manager
1.1k
salaries
| ₹2.2 L/yr - ₹7.5 L/yr |
Deputy Manager
949
salaries
| ₹1.8 L/yr - ₹9 L/yr |
Relationship Manager
707
salaries
| ₹2 L/yr - ₹9.2 L/yr |
Senior Executive
654
salaries
| ₹1.4 L/yr - ₹5.2 L/yr |
Manager
620
salaries
| ₹3.8 L/yr - ₹13.2 L/yr |
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