Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Arrise Bpo Solutions Team. If you also belong to the team, you can get access from here

Arrise Bpo Solutions Verified Tick

Compare button icon Compare button icon Compare
3.6

based on 150 Reviews

Filter interviews by

Arrise Bpo Solutions Customer Service Representative Interview Questions and Answers

Updated 24 Aug 2022

Arrise Bpo Solutions Customer Service Representative Interview Experiences

1 interview found

Customer Service Representative Interview Questions & Answers

user image Anonymous

posted on 24 Aug 2022

I applied via Approached by Company and was interviewed in Jul 2022. There were 4 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction, self background
    • View 1 more answer
Round 2 - Case Study 

Working related knowledge test

Round 3 - One-on-one 

(1 Question)

  • Q1. Product related information
    • Add your answer
Round 4 - Group Discussion 

Self introduction in hr an all new join provide company information founder date started in this type

Interview Preparation Tips

Interview preparation tips for other job seekers - Self prepared and give questions answers properly listen after provide answers interview time

Top trending discussions

View All
Interview Tips & Stories
2w
mrstorm
Verified Icon
·
works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
Got a question about Arrise Bpo Solutions?
Ask anonymously on communities.

Interview questions from similar companies

Customer Service Representative Interview Questions & Answers

Wipro user image Anonymous

posted on 29 Nov 2021

I applied via Recruitment Consultant and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to join wipro?
  • Ans. 

    I want to join Wipro because of its reputation for excellent customer service and its commitment to employee growth and development.

    • Wipro has a strong reputation for providing excellent customer service, which aligns with my passion for helping others.

    • I am impressed by Wipro's commitment to employee growth and development, as evidenced by their extensive training programs and career advancement opportunities.

    • I believe ...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and believe in yourself.

Customer Service Representative Interview Questions & Answers

Amazon user image Anonymous

posted on 8 Jul 2017

Interview Preparation Tips

Round: Group Discussion
Experience: IT WAS FANTASTIC MOMENT OF MY LIFEE BECAUSE THAT WAS THE FIRST TIME I HAVE BEEN TO A PROPER MNC.

I WAS TENSE ACTUALLY BECAUSE THEY WANTED TO GIVE ME AN OPPORTUNITY TO WORK WITH THEM AFTER CHECKING MY COMMUNICATION SKILLS.

IT WAS A MEETING WITH CUSTOMER SERVICE MANAGER ONE MR. DHEERAJ SINGH

I SAID IF TIME WAS IN MY HANDS I WOULD LIKE TO STUDY FURTHER WHICH I COULD NOT FOR SOME PERSONAL REASONS
Tips: BE CLEAR ON WHAT IS BEING QUESTIONED CHECK WITH THE PERSON IF YOU ARE NOT CLEAR ABOUT WHAT IS ASKED
Duration: 1 hour 5 minutes

Round: Test
Experience: THE PERSONAL INTRODUCTION ROUND WILL BE IN GENERAL ABOUT YOUR PREVIOUS COMPANY ITS ROLES AND THE REASON FOR LEAVING .

HR ROUND THEY WILL CONFIRM IF YOU ARE SELECTED OR NOT AND THEN THEY WILL ASK YOU TO SUBMIT DOCUMENTS
Tips: PROVIDE ONLY DOCUMENTS WHICH ARE NOT FAKE
Duration: 1 hour 5 minutes
Total Questions: 10

Round: DOCUMENT COLLECTION
Experience: THEY WILL GIVE YOU A CHECKLIST OF ALL THE DOCUMENTS TO BE PROVIDED
Tips: PROVIDING FAKE DOCUMENTS WILL ONLY LAND YOU UP IN PROBLEMS SO BE GENUINE

Round: HR ROUND
Experience: HR WILL CONFIRM THE SALARY AND DATE OF JOINING

Customer Service Representative Interview Questions & Answers

Amazon user image Anonymous

posted on 20 Jun 2017

I appeared for an interview in Jan 2017.

Interview Questionnaire 

2 Questions

  • Q1. Are you comfortable with night shift?
  • Ans. 

    Yes

    • I am comfortable with night shifts and have prior experience working during those hours.

    • I understand the importance of being available to assist customers at any time, including during the night.

    • I am adaptable and can easily adjust my sleep schedule to accommodate night shifts.

    • I am aware that night shifts may involve handling more challenging customer situations and I am prepared for that.

    • I am committed to providing...

    • Answered by AI
    View 2 more answers
  • Q2. Where do you yourself after 5 years?
  • Ans. 

    In 5 years, I see myself as a seasoned Customer Service Representative, possibly in a leadership role, contributing to the success of the company.

    • Continuing to excel in customer service skills and knowledge

    • Seeking opportunities for advancement within the company

    • Possibly taking on leadership responsibilities, such as mentoring new hires or leading projects

    • Contributing to the overall success and growth of the company

    • Answered by AI
    Add your answer

Interview Preparation Tips

Round: Group Discussion
Experience: There were 15 groups each included 7 persons. Each person was given time to speak individually. After this round there were almost 150 students were selected.
Tips: 1. Fluency should be good.
2. Knowledge about the topic.

Duration: 15 minutes

Round: HR Interview
Experience: There was only one person asking questions. He was keenly watching your confidence and your mindset about selection in company.
Tips: 1. You should be confident enough to answer answers.


College Name: Ajay Kumar Garg Engineering College, Ghaziabad

Customer Service Representative Interview Questions & Answers

Amazon user image Anonymous

posted on 20 Jan 2021

I applied via Naukri.com

Interview Questionnaire 

1 Question

  • Q1. Logical, English, typing test.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for English advanced level.

Customer Service Representative Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 23 Nov 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction Why do you want to join us How much expensive do you have
  • Ans. 

    I want to join your company because of its excellent reputation and commitment to customer satisfaction.

    • I am impressed by the positive reviews and feedback from customers about your company's customer service.

    • I believe in the importance of providing exceptional customer service and your company aligns with my values.

    • I am excited about the opportunity to contribute to a team that prioritizes customer satisfaction.

    • Your c...

    • Answered by AI
    Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Introduce yourself Work profile What do you know about loans
  • Ans. 

    I am a Customer Service Representative with knowledge in loans.

    • I have experience working as a Customer Service Representative, assisting customers with their loan inquiries and applications.

    • I am familiar with different types of loans such as personal loans, home loans, and car loans.

    • I understand the loan application process, including the required documentation and eligibility criteria.

    • I am knowledgeable about interest...

    • Answered by AI
    Add your answer

Customer Service Representative Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 10 Feb 2024

Interview experience
4
Good
Difficulty level
Hard
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself?
  • Ans. My self Tarundeep singh. I am born in Jaipur. I have 3 years of experience as sales executive expert. In my family there are four member mother,father and younger brother
    • Answered Anonymously
    Add your answer
  • Q2. Why do you want to enter BPO sector?
  • Ans. I am only for experience Bpo sector
    • Answered Anonymously
    Add your answer
  • Q3. Customer support
    • Add your answer
Round 2 - Assignment 

My self Tarundeep singh. I am born in Jaipur. I have 3 years of experience as sales executive expert. In my family there are four member mother,father and younger brother

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer support and Business to Business

Customer Service Representative Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 21 May 2021

Interview Questionnaire 

10 Questions

  • Q1. 1) Self introduction
    • View 1 more answer
  • Q2. 2) What are the differences between hard work and smart work?
    • View 6 more answers
  • Q3. 3) Why you want to join BPO?
    • View 1 more answer
  • Q4. 4) What is the difference between BPO and KPO?
  • Ans. 

    BPO stands for Business Process Outsourcing, while KPO stands for Knowledge Process Outsourcing.

    • BPO involves outsourcing non-core business processes, such as customer support or data entry.

    • KPO involves outsourcing knowledge-based processes, such as research, analysis, or consulting.

    • BPO focuses on operational efficiency and cost reduction, while KPO focuses on value creation and knowledge-intensive tasks.

    • BPO typically r...

    • Answered by AI
    View 2 more answers
  • Q5. 5) What you know about your native place, city and state.
    • Add your answer
  • Q6. 6) What you understand about BPO?
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting specific business processes to a third-party service provider.

    • BPO is the practice of outsourcing non-core business functions to external vendors

    • It helps companies focus on their core competencies and reduce costs

    • Common BPO services include customer support, technical support, data entry, and back-office operations

    • BPO can be onshore, nearshore, or offs...

    • Answered by AI
    View 1 more answer
  • Q7. 7) Asked 5 or 6 points on current topics like Swatchh bharat abhiyan or covid situation, etc
    • Add your answer
  • Q8. 8) Do you have any job experience? If yes they will asked you in detail about the same. If you are from different fields they will definitely asked you why you want to change your profile?
    • View 2 more answers
  • Q9. 9) What you want to do in next 5 years or what are your career objectives??
    • View 2 more answers
  • Q10. 10) The most important day of your life
    • View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Guys the most important thing to be positive and be confidence at the time of interview. Before interview make sure you know about the company and about the position for which you are giving interview. This was my first interview and I have selected for the same..... I want to thank Naukri.Com for this....Guys the most important thing is that I haven't wait for selection of my Resume I just go to the top MNCs job pages and noted down the HR or Recruitment person number then I started contacting those persons one on one, everyone has not responded me but trust me I am working in Tech Mahindra just implementing the same as I have mentioned...this is all I wanted to share but a heartily thanks to Naukri.Com this is the platform where I found the top MNCs HR or Recruiters number.... Thank you..

Customer Service Representative Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 17 Sep 2022

I applied via Internshala and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About yourself Why do you think you are fit for this role
    • Add your answer
  • Q2. What qualities do you have Your strength and weaknesses
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Maintain your body language and have a good communication skills and speak without any nervousness.

Customer Service Representative Interview Questions & Answers

HCLTech user image Anonymous

posted on 20 Feb 2022

I applied via Walk-in and was interviewed in Aug 2021. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Tell me about yourself.
    • Add your answer
Round 2 - One-on-one 

(3 Questions)

  • Q1. What do you know about hcl
  • Ans. 

    HCL Technologies is a multinational IT services company headquartered in India.

    • Founded in 1976

    • Offers services in areas such as digital transformation, cybersecurity, cloud computing, and more

    • Has a presence in over 50 countries

    • Employs over 150,000 people worldwide

    • Clients include Fortune 500 companies in various industries

    • Answered by AI
    Add your answer
  • Q2. Tell me your daily routine
    • Add your answer
  • Q3. What are your strengths
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep kalm and think before you speak 🙊

Arrise Bpo Solutions Interview FAQs

How many rounds are there in Arrise Bpo Solutions Customer Service Representative interview?
Arrise Bpo Solutions interview process usually has 4 rounds. The most common rounds in the Arrise Bpo Solutions interview process are HR, Case Study and One-on-one Round.

Tell us how to improve this page.

Arrise Bpo Solutions Interviews By Designations

Interview Questions for Popular Designations

Customer Service Representative Interview Questions from Similar Companies

Concentrix Corporation Customer Service Representative Interview Questions
3.7
 • 27 Interviews
Teleperformance Customer Service Representative Interview Questions
3.9
 • 19 Interviews
Wipro Customer Service Representative Interview Questions
3.7
 • 9 Interviews
HCLTech Customer Service Representative Interview Questions
3.5
 • 6 Interviews
Amazon Customer Service Representative Interview Questions
4.0
 • 5 Interviews
Tech Mahindra Customer Service Representative Interview Questions
3.5
 • 5 Interviews
Accenture Customer Service Representative Interview Questions
3.8
 • 3 Interviews
TCS Customer Service Representative Interview Questions
3.7
 • 2 Interviews
Flipkart Customer Service Representative Interview Questions
3.9
 • 2 Interviews
ICICI Bank Customer Service Representative Interview Questions
4.0
 • 1 Interview
View all
Arrise Bpo Solutions Salaries in India
Team Lead
46 salaries
unlock blur

₹1.6 L/yr - ₹4.5 L/yr

Telecaller
16 salaries
unlock blur

₹1.1 L/yr - ₹2.9 L/yr

Customer Service Associate
15 salaries
unlock blur

₹1 L/yr - ₹2.2 L/yr

Assistant Manager
14 salaries
unlock blur

₹3 L/yr - ₹5.2 L/yr

Collections Executive
14 salaries
unlock blur

₹1.8 L/yr - ₹3 L/yr

Explore more salaries
Compare Arrise Bpo Solutions with

TCS

3.7
Compare

Accenture

3.8
Compare

Wipro

3.7
Compare

Cognizant

3.7
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview