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Arohan Financial Services Customer Service Representative Interview Questions and Answers

Updated 29 Sep 2021

Arohan Financial Services Customer Service Representative Interview Experiences

2 interviews found

I applied via Recruitment Consultant and was interviewed in Aug 2021. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Always need an employee in microfinance institutions so they dont ask Hard questions in interview. Always ask you to about yourself. In lower level examination

Interview Questionnaire 

1 Question

  • Q1. What is your school Name

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Q5. Explain how the features of technique is advancing?

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Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About Educational Qualifications
  • Q2. About your Past work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - In the beginning, they will tell you that U will just need to sit and process loans. But later they will start to put pressure on you. This is a Target oriented Job. They will send you out on Marketing. You are required to bring business for the company. But this Taget and Counter sales are not explained in the interview. The Manager's are actually the Damagers. They will Damage your career. They will even Call you on Sundays for Marketing Campaigns without prior Notice. Salary offered is too low for the job role. My suggestion is to stay away from such NBFC Corporations, because, at the end of the day, they just want thier targets to be achieved. No matter how u get it. They might even force you to buy the products just to complete targets.

I applied via Referral and was interviewed in Jun 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Each and every question regarding my past job experiance, my Education life, they test my knowledge by asking various questions during interview..
  • Q2. Though I get this job but my aim is always high about my future...I want to work for any company bt My remunarations and job satisfaction is always my first priority.... I respect my family and my Work......

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a great experiance...
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself?
  • Q2. What is excel?
  • Ans. 

    Excel is a spreadsheet program developed by Microsoft for organizing, analyzing, and storing data.

    • Excel is used for creating spreadsheets to organize data in rows and columns.

    • It allows for mathematical calculations, data analysis, and visualization through charts and graphs.

    • Excel can be used for budgeting, financial analysis, project management, and more.

    • Functions and formulas in Excel help automate tasks and perform c...

  • Answered by AI
  • Q3. What is presentation?
  • Ans. 

    Presentation is the act of delivering information to an audience in a structured and engaging manner.

    • Presentation involves organizing content in a logical sequence

    • It includes using visual aids such as slides or props to enhance understanding

    • Effective presentations engage the audience through storytelling or interactive elements

  • Answered by AI
  • Q4. How would you contribute to this company?
  • Ans. 

    I would contribute to this company by leveraging my extensive experience in strategic planning, team leadership, and business development.

    • Developing and implementing strategic plans to drive growth and profitability

    • Leading cross-functional teams to achieve company objectives

    • Identifying new business opportunities and partnerships

    • Improving operational efficiency and effectiveness

    • Mentoring and developing talent within the

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself?
  • Q2. What are your expectations from this company?
  • Ans. 

    I expect a company that values innovation, fosters growth opportunities, and promotes a positive work culture.

    • Opportunities for professional growth and development

    • Support for innovative ideas and projects

    • Positive work environment and culture

    • Clear communication and transparency

    • Competitive compensation and benefits

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Please practice excel well enough to explain what all you know and understand about excel. (Vlookups , pivot tables)
2. Know about this company well enough so that you can ask questions from your side.
3. Know what exactly is an nbfc

I applied via Newspaper Ad and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Which is you current copany?
  • Q2. What is your current CTC?

Interview Preparation Tips

Interview preparation tips for other job seekers - Resume goes to next level. And they were decided to my job profile.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - HR 

(2 Questions)

  • Q1. Self Introduction
  • Q2. Journey of Life
  • Ans. 

    Life is a journey filled with ups and downs, challenges and opportunities, growth and self-discovery.

    • Life is a series of experiences that shape who we are

    • We encounter obstacles and setbacks that test our resilience

    • There are moments of joy and success that make the journey worthwhile

    • Self-reflection and personal growth are key components of the journey

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. They are ask about Excel
  • Q2. Ask about PL recovery knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Na
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025, where I was asked the following questions.

  • Q1. Excel knowledge
  • Q2. Communication skills
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Recovery case ko acche se follop karna fir customer's ko payment ke liye gudie karna

Round 3 - One-on-one 
Round 4 - Group Discussion 

Agar kise case me koi problem ati h to apne group me aur kise sineor executive se share karna ,

Interview Preparation Tips

Interview preparation tips for other job seekers - Is trha se kise bhe case ko karne ke liye apne TL se bat karna aur case par bat karna ,

Arohan Financial Services Interview FAQs

How to prepare for Arohan Financial Services Customer Service Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Arohan Financial Services. The most common topics and skills that interviewers at Arohan Financial Services expect are Analytical skills and Negotiation.

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Arohan Financial Services Customer Service Representative Salary
based on 85 salaries
₹1.1 L/yr - ₹3 L/yr
34% less than the average Customer Service Representative Salary in India
View more details

Arohan Financial Services Customer Service Representative Reviews and Ratings

based on 36 reviews

3.7/5

Rating in categories

3.5

Skill development

3.3

Work-life balance

4.3

Salary

3.8

Job security

3.1

Company culture

3.3

Promotions

3.2

Work satisfaction

Explore 36 Reviews and Ratings
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