Arohan Financial Services Customer Service Representative Interview Questions and Answers

Sabir Zakir malik my date of brath 05/06/1992

Q1. Tell me about your self
Ans. My name is sabir zakir malik I m from Maharashtra in Jalgaon distic my village name faizpur he is historycal place
Answered Anonymously
Add your answer
Q2. My work experience
Add your answer
Q3. I work in call center 5 year 2 year as exicutive and 3 year senior the 3 year experience ICICI bank credit card 3 party department
Add your answer
Q4. My feveret game
Add your answer
Q5. How.Much your salery espect tetion
Add your answer

Recovery case ko acche se follop karna fir customer's ko payment ke liye gudie karna

Agar kise case me koi problem ati h to apne group me aur kise sineor executive se share karna ,

Q1. They are ask about Excel
Add your answer
Q2. Ask about PL recovery knowledge
Add your answer

Almost normal questions asking to me and sales & marketing oriented questions and language properly

Q1. 1. Shelf introduction 2. Who are referred this job 3. How to get in the work culture 4. Ask some muthoot finance benifits
Add your answer
Q2. Almost normal questions
Add your answer

How to handling customer?

Q1. How to work npa bucket
Ans. 
Working the NPA bucket involves effectively managing and recovering non-performing assets.
• Identify and prioritize non-performing assets

• Develop and implement strategies for recovery

• Monitor and track progress regularly

• Utilize legal and collection resources when necessary

• Maintain strong communication with borrowers

• Analyze root causes of non-performing assets and address them

• Collaborate with internal teams and external age...read more
Answered by AI
Add your answer

Q1. Excel knowledge
Add your answer
Q2. Communication skills
Add your answer