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Aramex Call Center Head Interview Questions and Answers

Updated 3 Jul 2021

Aramex Call Center Head Interview Experiences

1 interview found

I applied via Recruitment Consultant and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How would you increase your center performance?
  • Ans. 

    To increase center performance, focus on training, technology upgrades, performance metrics, and employee engagement.

    • Implement comprehensive training programs to enhance agent skills and knowledge.

    • Invest in advanced technology and tools to streamline processes and improve efficiency.

    • Establish clear performance metrics and goals to track progress and identify areas for improvement.

    • Promote employee engagement through rec...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak out with your experience. If you are an experienced Lad. Try to touch the pain points which you would encounter in interviewed position as Recruiting Manager is keen to know what you would be bringing to table. If you are fresher then show your enthusiasm and passion to get started with your professional career.

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. In written test, aptitude questions were mainly asked. In interview, The birthday paradox question. Couple of puzzles. Questions based on resume and projects.
  • Q2. HR interview was mainly standard HR questions about goals, where do you see yourself in 5 years, etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice puzzles from geeks for geeks and interviewbit. Practice aptitude from hackerrank.

I applied via Company Website and was interviewed before May 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Sales related and market bases... And how to handle clients with all issues?
  • Q2. Good Knowledge of marketing Fields and good communication with clients solving issues and problems?

Interview Preparation Tips

Interview preparation tips for other job seekers - Always keep learning
Always Curiose to grow and ready to what's your learn your job profile on your duration time period
Simple look and high thinking ......

I applied via LinkedIn and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. 1)Tell me about your self? 2)explain your profile/designation of the last company? 3)what are the type of sourcing? 4) Do you have knowledge about MS office? 5) Have you used MS Excel? What is V Lookup ?wh...

Interview Preparation Tips

Interview preparation tips for other job seekers - Please dont hesitate if your hand is not tight in english, always try to express your self in interview
Language doesn't matter at all

I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What expectations you have from these company?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me something about your self
  • Ans. 

    Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.

    • Over 5 years of sales experience in the technology industry

    • Consistently met or exceeded sales targets by 20% each quarter

    • Built and maintained relationships with key clients resulting in repeat business

    • Strong negotiation and communication skills

    • Proficient in CRM software and sales analytics

  • Answered by AI
Round 2 - Assignment 

Nothing tough it was easy only

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself

I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tableau, Power Bi , Advance Excel Questions and experience with respect to Supply chain process like Warehousing, inventory management, ABC Analysis, Fast and Slow moving Goods, End to end order creation ...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Calm and Be true, share your project experience from Supply Chain management
And used technical terms to explain your project execution
Be true if you dont know the answer, it will lead to good experience at last

I applied via Recruitment Consultant and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Questions were related to advance sql like stored procedure, view, trigger, windows function in SQL.
  • Q2. Scenario based question related to DAX and sql queries.
  • Q3. Why we use stored procedures, trigger ?
  • Ans. 

    Stored procedures and triggers are used to improve database performance and maintain data integrity.

    • Stored procedures allow for precompiled SQL statements, reducing processing time.

    • Triggers can automatically enforce business rules and maintain data consistency.

    • Both stored procedures and triggers can improve security by limiting direct access to the database.

    • Examples of triggers include auditing changes to a table or au...

  • Answered by AI
  • Q4. Applying filter in power BI, basic concepts should be strong.

Interview Preparation Tips

Interview preparation tips for other job seekers - Basics of power BI and good knowledge of SQL required to clear the interview.
Good hands on required on windows function in sql.
Practice DAX as much as possible.
All the best ??

Skills evaluated in this interview

I applied via Walk-in and was interviewed before Dec 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. They check your English fluency
Round 3 - One-on-one 

(1 Question)

  • Q1. This round is taken by process manager
Round 4 - HR 

(1 Question)

  • Q1. Salary is discussed and they try thier best to keep salary low.

Interview Preparation Tips

Interview preparation tips for other job seekers - HR do their best to hire at low pay. So stick with your expected salary. EXL is known as under pay company.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. If you are experience , Tell me about yourself. What was your previous job role and responsibilities. What is your future plans.
Round 3 - Technical 

(1 Question)

  • Q1. Excel knowledge , like H lookup , V lookup , Sum if , count If ,
Round 4 - One-on-one 

(1 Question)

  • Q1. When do you want to join. What is your salary expectation.

Interview Preparation Tips

Topics to prepare for DHL Supply Chain Associate interview:
  • Excel
  • English Language
Interview preparation tips for other job seekers - Average English , Excel knowledge And positive attitude

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