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Apptio

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3.9

based on 66 Reviews

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Apptio Technical Support Engineer Interview Questions and Answers

Updated 3 Jul 2024

Apptio Technical Support Engineer Interview Experiences

2 interviews found

Technical Support Engineer Interview Questions & Answers

user image Anonymous

posted on 3 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Basic Debugging skills
    • Add your answer
Round 2 - Technical 

(2 Questions)

  • Q1. About the Technical debugging Skills
    • Add your answer
  • Q2. 2 hrs of interview - document would be provided and you will have to go through the document and answer the basic task given in the document
    • Add your answer

Technical Support Engineer Interview Questions & Answers

user image Anonymous

posted on 4 Mar 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Analytical, reasoning, permutations

Round 3 - Case Study 

How is trouble shoot issue with a product?

Interview Preparation Tips

Interview preparation tips for other job seekers - Homework on company,
Mission and vision,
Career opportunities

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Top trending discussions

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Salary Discussions, Hike & Promotions
1w
fathersahaab
Verified Icon
·
works at
AmbitionBox
New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
Got a question about Apptio?
Ask anonymously on communities.

Interview questions from similar companies

Technical Support Engineer Interview Questions & Answers

Zen3 Info Solutions user image Anonymous

posted on 1 Jul 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Oops with examples
  • Ans. 

    Oops are errors or mistakes that occur during technical support troubleshooting.

    • Oops can occur when a user accidentally deletes important files or settings.

    • Oops can also happen when a software update causes unexpected issues.

    • Troubleshooting an oops moment may involve restoring backups or rolling back changes.

    • Examples: Accidentally deleting system files, software crashing after an update.

    • Answered by AI
    Add your answer
  • Q2. Work in Postman
    • Add your answer
  • Q3. Server all codes
    • Add your answer

Skills evaluated in this interview

Technical Support Engineer Interview Questions & Answers

DISYS user image Anonymous

posted on 27 Dec 2022

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

They generally ask over a small topic which we come across daily in our day-to-day life. They ask me ....Is 75% in colleges should be mandatory or not..??

Round 3 - Technical 

(1 Question)

  • Q1. They will ask questions only related to your resume.. whatever you have provided to them.
  • Ans. Must know the basic coding of SQL
    • Answered Anonymously
    Add your answer
Round 4 - HR 

(1 Question)

  • Q1. They will ask tricky questions..so be prepared. Don't blabber anything infront of them.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be totally honest with the HR.. regarding your previous job.or interview.

Technical Support Engineer Interview Questions & Answers

Saama Technologies user image Anonymous

posted on 19 Dec 2022

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic SQL Questions were asked
    • Add your answer
  • Q2. Questions were asked on AWS S3, EC2
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall interview process was good. Two rounds were taken followed by HR discussion.

Technical Support Engineer Interview Questions & Answers

Futurism Technologies user image Anonymous

posted on 16 Feb 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a Technical Support Engineer with experience in troubleshooting and resolving technical issues.

    • Experienced in providing technical support to customers via phone, email, and chat

    • Proficient in diagnosing and resolving hardware and software issues

    • Skilled in troubleshooting network connectivity problems

    • Familiar with various operating systems such as Windows, macOS, and Linux

    • Knowledgeable in configuring and troubleshoo

    • Answered by AI
    Add your answer
  • Q2. What make you suitable for this role
  • Ans. 

    I have a strong technical background and excellent problem-solving skills, making me suitable for this role.

    • I have a degree in Computer Science and extensive knowledge of various operating systems and software applications.

    • I have experience troubleshooting hardware and software issues, both remotely and on-site.

    • I am skilled in analyzing complex technical problems and providing effective solutions.

    • I have excellent commu...

    • Answered by AI
    Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Priorities in ticketing tools
  • Ans. 

    Prioritizing tickets based on urgency and impact

    • Tickets with high urgency and impact should be prioritized first

    • Urgency can be determined by the SLA and impact by the number of users affected

    • Tickets related to critical systems or services should be given top priority

    • Regular communication with the users can help in setting priorities

    • Regularly reviewing and updating the priorities can ensure efficient ticket resolution

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They ask about every skill in your resume, so revise everything which you have mentioned there.

Technical Support Engineer Interview Questions & Answers

Zen3 Info Solutions user image Anonymous

posted on 1 Jul 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Oops with examples
  • Ans. 

    Oops are errors or mistakes that occur during technical support troubleshooting.

    • Oops can occur when a user accidentally deletes important files or settings.

    • Oops can also happen when a software update causes unexpected issues.

    • Troubleshooting an oops moment may involve restoring backups or rolling back changes.

    • Examples: Accidentally deleting system files, software crashing after an update.

    • Answered by AI
    Add your answer
  • Q2. Work in Postman
    • Add your answer
  • Q3. Server all codes
    • Add your answer

Skills evaluated in this interview

Technical Support Engineer Interview Questions & Answers

DISYS user image Anonymous

posted on 27 Dec 2022

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Group Discussion 

They generally ask over a small topic which we come across daily in our day-to-day life. They ask me ....Is 75% in colleges should be mandatory or not..??

Round 3 - Technical 

(1 Question)

  • Q1. They will ask questions only related to your resume.. whatever you have provided to them.
  • Ans. Must know the basic coding of SQL
    • Answered Anonymously
    Add your answer
Round 4 - HR 

(1 Question)

  • Q1. They will ask tricky questions..so be prepared. Don't blabber anything infront of them.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be totally honest with the HR.. regarding your previous job.or interview.

Technical Support Engineer Interview Questions & Answers

Saama Technologies user image Anonymous

posted on 19 Dec 2022

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic SQL Questions were asked
    • Add your answer
  • Q2. Questions were asked on AWS S3, EC2
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall interview process was good. Two rounds were taken followed by HR discussion.

Technical Support Engineer Interview Questions & Answers

Futurism Technologies user image Anonymous

posted on 16 Feb 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a Technical Support Engineer with experience in troubleshooting and resolving technical issues.

    • Experienced in providing technical support to customers via phone, email, and chat

    • Proficient in diagnosing and resolving hardware and software issues

    • Skilled in troubleshooting network connectivity problems

    • Familiar with various operating systems such as Windows, macOS, and Linux

    • Knowledgeable in configuring and troubleshoo

    • Answered by AI
    Add your answer
  • Q2. What make you suitable for this role
  • Ans. 

    I have a strong technical background and excellent problem-solving skills, making me suitable for this role.

    • I have a degree in Computer Science and extensive knowledge of various operating systems and software applications.

    • I have experience troubleshooting hardware and software issues, both remotely and on-site.

    • I am skilled in analyzing complex technical problems and providing effective solutions.

    • I have excellent commu...

    • Answered by AI
    Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Priorities in ticketing tools
  • Ans. 

    Prioritizing tickets based on urgency and impact

    • Tickets with high urgency and impact should be prioritized first

    • Urgency can be determined by the SLA and impact by the number of users affected

    • Tickets related to critical systems or services should be given top priority

    • Regular communication with the users can help in setting priorities

    • Regularly reviewing and updating the priorities can ensure efficient ticket resolution

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They ask about every skill in your resume, so revise everything which you have mentioned there.
More about working at Apptio

Apptio Interview FAQs

How many rounds are there in Apptio Technical Support Engineer interview?
Apptio interview process usually has 2-3 rounds. The most common rounds in the Apptio interview process are Technical, Resume Shortlist and Aptitude Test.
How to prepare for Apptio Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Apptio. The most common topics and skills that interviewers at Apptio expect are Technical Support, Javascript, customer support, Data Analysis and Software Services.
What are the top questions asked in Apptio Technical Support Engineer interview?

Some of the top questions asked at the Apptio Technical Support Engineer interview -

  1. 2 hrs of interview - document would be provided and you will have to go through...read more
  2. About the Technical debugging Ski...read more
  3. Basic Debugging ski...read more

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Apptio Technical Support Engineer Interview Process

based on 2 interviews

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Apptio Technical Support Engineer Salary
based on 7 salaries
₹8.5 L/yr - ₹16 L/yr
144% more than the average Technical Support Engineer Salary in India
View more details

Apptio Technical Support Engineer Reviews and Ratings

based on 2 reviews

3.0/5

Rating in categories

3.0

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3.6

Work-life balance

4.0

Salary

3.3

Job security

3.0

Company culture

2.6

Promotions

3.6

Work satisfaction

Explore 2 Reviews and Ratings
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