Apollo Tyres Service Engineer Interview Questions and Answers for Experienced

Q1. Tell me about yourself
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Q2. Why do you wante to switch
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Q3. What are yours experience
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Q1. About battery and application
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Q2. About HUPS and their applications
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Q1. Qulifation and experience
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Q2. Nothing asked just experience asked
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About last company work culture and job profile

Q1. About your self
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Q2. Assembly process
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Q1. What is tyre and uses
Ans. 
A tyre is a rubber covering on a wheel to provide traction, cushioning, and support for vehicles.
• Tyres are made of rubber and filled with compressed air or nitrogen.

• They provide traction to help vehicles grip the road surface.

• Tyres also cushion the ride by absorbing shocks from bumps and uneven surfaces.

• Different types of tyres are used for various vehicles such as cars, trucks, bicycles, and motorcycles.
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Q2. How many problems you saw in field
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Q3. What about sales in tyres
Ans. 
Sales in tyres are crucial for the success of a service engineer as they directly impact the maintenance and performance of vehicles.
• Sales in tyres can help service engineers upsell additional services such as wheel alignment and balancing.

• Knowledge of different tyre brands, types, and sizes is important for recommending the best options to customers.

• Building strong relationships with tyre suppliers can lead to better ...read more
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Q4. How to customers satifaction in tyre service
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Customer satisfaction in tyre service can be achieved by providing quality service, timely delivery, clear communication, and addressing customer concerns.
• Ensure timely delivery of services to customers

• Provide high-quality tyre service using skilled technicians and quality products

• Maintain clear communication with customers regarding service details, pricing, and timelines

• Address customer concerns and complaints prompt...read more
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Q1. Quality check and production related
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Q1. Basic electrical and mechanical subject related questions
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Q2. Electricity EMF resistance semiconductor voltage current etc.
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Q3. Torque, force assembly design, diagrams
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Breakdown handle in 48 hours

Q1. Basic information about work
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Q1. Warranty handle for Diesel equipments
Ans. 
Handling warranty for Diesel equipments involves understanding the terms and conditions, verifying eligibility, coordinating repairs, and ensuring customer satisfaction.
• Understand the terms and conditions of the warranty for Diesel equipments

• Verify the eligibility of the equipment for warranty coverage

• Coordinate repairs or replacements as needed under warranty

• Ensure customer satisfaction by providing timely and efficie...read more
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