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Apollo Tyres Customer Service Engineer Interview Questions and Answers

Updated 22 Aug 2023

Apollo Tyres Customer Service Engineer Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Basic details of yourself
  • Ans. Given technical as well as educational details
  • Answered Anonymously
  • Q2. Last company details and profile.
Round 3 - One-on-one 

(2 Questions)

  • Q1. What's the KRA of current job
  • Q2. What segment you seen and basic details such as tyre size balancing alignment process
Round 4 - One-on-one 

(1 Question)

  • Q1. R u handle the market where allocated
  • Ans. 

    Yes, I am capable of handling the market where allocated.

    • I have experience working in various markets and adapting to their unique needs.

    • I am familiar with the products and services offered in the market.

    • I am able to communicate effectively with customers and understand their concerns.

    • I am able to analyze market trends and make recommendations for improvement.

    • For example, in my previous role, I was responsible for mana...

  • Answered by AI
Round 5 - One-on-one 

(1 Question)

  • Q1. Basic introduction of myself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Always remember their basic details and kra key responsibilities area given by company to you your achievements and how long your experiences
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Any topic which is relevant industry, film, politics

Round 2 - One-on-one 

(1 Question)

  • Q1. Personal and some relevant questions from tyre

Customer Service Engineer Interview Questions Asked at Other Companies

Q1. Do you know to install OS , Assemble and Disassemble desktop and ... read more
Q2. Tell us about how installation is done at customer premises ?
Q3. R u handle the market where allocated
Q4. what do you know about fiber optics ?
Q5. What is difference between DC and AC?

Interview questions from similar companies

I applied via Approached by Company and was interviewed before Jan 2017. There were 6 interview rounds.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Experience with Service criteria

Round: Test
Experience: Aptitude, technical details,how many compliments attend on per day,One given the recommendation and then asked how to do it.

Round: Company website
Experience: How to proceed,how to complaints registration process,etc

Round: Training
Experience: Product training in plants

Round: Field activity
Experience: Field training, customer interaction, product training, customer service, customer interaction etc

General Tips: Collect all market information regarding company, customer reviews, customer interaction, technical details, and four wheeler product training, warranty policy details with experience.
Thanks
Dheeraj Kumar
Skills: Communication, Body Language, Analytical Skills, Time Management
Duration: <1 week

I applied via Recruitment Consultant and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. All about DG and 11kv line installation and maintenance.
  • Q2. About PLC.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on what you are answering.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. 1. Specific energy in previous company, 2. Transformer protections, Motor types and working including starters, last project if any.
  • Ans. 

    I have experience with specific energy, transformer protections, motor types and starters, and have worked on various projects.

    • In my previous company, I worked on optimizing specific energy consumption in electrical systems.

    • I am familiar with various transformer protections such as overcurrent, overvoltage, and differential protection.

    • I have worked with different types of motors including AC, DC, and stepper motors, an...

  • Answered by AI
  • Q2. Breakers type and its working function
  • Ans. 

    Breakers are electrical switches that protect circuits from overloading and short circuits.

    • Breakers are classified into different types based on their voltage rating, current rating, and interrupting capacity.

    • Thermal breakers use a bimetallic strip to trip the breaker when the current exceeds the rating.

    • Magnetic breakers use an electromagnet to trip the breaker when the current exceeds the rating.

    • Ground fault circuit i...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is your work in previous company
  • Q2. HT related questions
Round 2 - HR 

(1 Question)

  • Q1. Basic introduction
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. No special questions but since I was from tyre industry, i had to answer questions related to tyre only. I came from tyre mfg. Sector so it was all related to mfg. And production
  • Ans. Just be clear with what is asked and don't fake your answers.
  • Answered Anonymously
  • Q2. General questions such as why are you leaving so prestigious company and why do wo want to work here. The job is very challenging, will you be able to handle the pressure, etc
  • Q3. I just answered them one by one on my own

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be what you are, don't portray something

I applied via Jobsindia

Interview Questionnaire 

1 Question

  • Q1. About Tyres and vehicle suspension

Interview Preparation Tips

Interview preparation tips for other job seekers - Get information about specific tyre applications
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Electrical engineer 

(5 Questions)

  • Q1. Electrical machine,
  • Q2. Transmission and generation
  • Q3. Basic details in electrical
  • Q4. Induction motor
  • Q5. Basic details in tyre building machine and curring machine

Interview Preparation Tips

Interview preparation tips for other job seekers - Electrical

Interview Questionnaire 

1 Question

  • Q1. About tyre, Vehicle type , Payload

Apollo Tyres Interview FAQs

How many rounds are there in Apollo Tyres Customer Service Engineer interview?
Apollo Tyres interview process usually has 4 rounds. The most common rounds in the Apollo Tyres interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for Apollo Tyres Customer Service Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Apollo Tyres. The most common topics and skills that interviewers at Apollo Tyres expect are Complaint Management, Customer Service, Market Intelligence, After Sales Service and Brand Building.
What are the top questions asked in Apollo Tyres Customer Service Engineer interview?

Some of the top questions asked at the Apollo Tyres Customer Service Engineer interview -

  1. R u handle the market where alloca...read more
  2. What segment you seen and basic details such as tyre size balancing alignment p...read more
  3. Personal and some relevant questions from t...read more

Tell us how to improve this page.

Apollo Tyres Customer Service Engineer Interview Process

based on 4 interviews

Interview experience

4.3
  
Good
View more

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Apollo Tyres Customer Service Engineer Salary
based on 144 salaries
₹4.1 L/yr - ₹11.9 L/yr
46% more than the average Customer Service Engineer Salary in India
View more details

Apollo Tyres Customer Service Engineer Reviews and Ratings

based on 32 reviews

3.4/5

Rating in categories

3.6

Skill development

3.0

Work-life balance

3.2

Salary

3.4

Job security

3.3

Company culture

3.2

Promotions

3.1

Work satisfaction

Explore 32 Reviews and Ratings
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