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Hexaware Technologies
Anonymous
posted on 28 Sep 2020
Interview Questionnaire
4 Questions
- Q1. Tell me about yourself
- Q2. Why do you work with this company
- Q3. Why do you want to this job
- Q4. What are your greatest strength
Customer Care Interview Questions & Answers
Sutherland Global Services
H.Shamsun Nihar
posted on 6 Jul 2017
I applied via Campus Placement and was interviewed before Jul 2016. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Tell about your self
- Ans.
I am a customer-oriented professional with excellent communication skills and a passion for providing exceptional service.
Strong interpersonal skills
Ability to empathize with customers
Effective problem-solving abilities
Experience in handling customer complaints and inquiries
Proficient in using customer support software
Proven track record of meeting customer satisfaction goals
- Q2. Why you choosing our company
- Ans.
I am choosing your company because of your excellent reputation and commitment to customer satisfaction.
Your company has a proven track record of providing exceptional customer care.
I have heard positive feedback from friends and colleagues about their experiences with your company.
Your company's values align with my own, particularly in regards to prioritizing customer satisfaction.
I am impressed by the range of servi...
- Q3. What will you do if you were given 1 millions in amount in your hand. How will you spend it?
- Ans.
I would invest a portion of the money, donate to charity, and use the rest for personal expenses.
Invest a portion of the money to secure future financial stability
Donate a portion to charity to help those in need
Use the remaining amount for personal expenses such as travel, home improvements, and savings
- Q4. If you want to be an animal like any animal in the world? Which animal you would like to be?
- Ans.
I would like to be a dolphin because of their intelligence, agility, and ability to swim freely in the ocean.
Dolphins are known for their high level of intelligence and problem-solving abilities.
They are incredibly agile and can swim at high speeds, performing acrobatic jumps and flips.
Being a dolphin would allow me to explore the vastness of the ocean and interact with other marine creatures.
Dolphins are highly social...
Interview Preparation Tips
Experience: I reached the office at morning 9. Why because they mentioned the interview time was 9 in the offer letter. I was the only one who went there first I was waiting till 10:30, one by one people who got selected in campus drive came After certain number of people came one HR came and escort all the participants in a place like an auditorium. Then they explain about their company and all the stuffs and it got noon. I went to eat with the people who came for the interview and I met so many peoples they became friends to me. After that I started to have interview in calls. Then waited for the results it became evening But unfortunately I didn't got selected,its because that was my first interview I was really nervous and may be my answers were not that much satisfier. After that I left from there. But now I'm ready to face anything.
Tips: You just have to think like we are taking to a customer,our main aim has to make them feel satisfied. Talk with Courage and confidence.
Skills: Communication
College Name: Dhanalakshmi srinivasan college of arts and science for women
Interview Questionnaire
4 Questions
- Q1. Tell me about yourself
- Q2. Just a min on T20 cricket
- Q3. Improving quality of education in India
- Ans.
Improving quality of education in India
Investing in teacher training and development
Increasing access to technology and digital resources
Encouraging parental involvement in education
Promoting vocational education and skill development
Addressing the issue of inadequate infrastructure and resources
- Q4. Question on B. Tech project
Interview Preparation Tips
Experience: Reasoning / Analytical : there were many questions on venn diagram.. relationships.. cube problem... etc etc... VERBAL: questions on correction of sentences... jumbled sentences.. series... etc etc....
Total Questions: 60
College Name: NIT WARANGAL
Interview Preparation Tips
Experience: Duration of interview - 40 minutesInterview panel: 6 scientist from DRDO and one professor from my departmentOnly technical questions were asked except my name (:P)
Question types can be divided into following categories:
1. Process
2. Theory behind the process (mechanism)
3. Practical application4. Alteration in parameters and their effect on process
Tips: if you are answering correctly then they will take you even deeper until you yield (cross questioning) :O but dont worry, speak only if you know the correct answer. be confident and honest (they will help you).
General Tips: Shortlisting on the basis of CGPA
College Name: IIT Roorkee
Interview Preparation Tips
Experience: Questions were based on basic maths and english but time duration as per level of questions was very less. I was hardly able to attempt 90 question.
Tips: Firstly attempt questions from the topics in which you are more comfortable. Don't spend much time in thinking.
Duration: 60 minutes
Total Questions: 120
Round: Technical Interview
Experience: As I am from statistics background ao they asked me questions from regression and inference in depth. Rest all question were from basic stats. And yes they ask question from everything what is there in your resume.
Tips: Be ready for question from everything what is there in your resume and prepare them in advance.
Round: HR Interview
Experience: It was easy and hardly last for 10 min
Tips: Be confident on whatever you speak and prepare for general HR questions in advance.
College Name: IIT BOMBAY
Interview Preparation Tips
Experience: The round was of 1 hour
Round: Group Discussion
Experience: 10 people per group
General Tips: This company, as I understand, is looking for future managers. No technical preparation is required as didn’t ask a single question related to academics. You just need to convince them that you are ready to do whatever they want you to do in the company be it coding or data entry and depending on your luck and soft skills you will get through.
Skill Tips: Cut off is 8.
College Name: IIT KHARAGPUR
Interview Preparation Tips
Experience: My first Interview was for the post of Network Engineer in HCL Technologies held in April 21, 2009. In the morning in that day at 9.00 AM I am with dressed up with formal dress code, black shoes and a tie. I waited there for around 2 hours for the company officials to come. They came at around 11 AM. Then they started giving information about HCL Infosystems through a powerpoint presentation and what all procedure they are going to follow in their recruitment process.
The recruitment process consisted of two sections:
1. Aptitude Test
2. Personal Interview.
The Aptitude test consisted of 30 questions in Quantitative Aptitude and 30 questions in Non Verbal Reasoning and the time allotted to complete the test is 60 minutes. The questions were quite tough and challenging. It was evident that the HR were expecting more talents for their company. I could answer about 40 questions and there were no negative marks so I answered all the questions. I was quite confident that the cutoff would be less that 40. We waited for the results of Aptitude Test. The result came around 2.30 PM. About 45 candidates were selected for the personal interview and I am glad that I am one of them. From the results we could guess that the cutoff was 35. The Personal Interview was at 2 PM after lunch. At 2 PM we waited there for Personal interviewer. Four different panels were there for conducting the interview. My turn came at evening 5 PM.
Round: HR Interview
Experience: HR: Are you Anbarasan?
Me: Yes Sir.
HR: Take your seat.
Me: Thank You Sir.
HR: Introduce Yourself Anbarasan.
Me: (I gave a brief Introduction about myself)
HR: What is your father?
me: He is a Civil Engineer Sir.
HR: Why didnt you join civil branch in engineering
me: I am more interested in Computers than civil Sir.
HR: What is your mother?
me: She is a housewife Sir.
HR: What is your career Objective!
me: My career objective is to work in a challenging environment where I could
constantly upgrade my knowledge thereby contributing for the organisation where
I work and my professional growth as well. And my life ambition is to become a
reputed Ethical Hacker.
HR: Good. Who is your role model?
me: Bill Gates Sir. Because he is the best programmer in the world. I like his thoughts more than his programming. He became the best businessman in the world because of his great thinking. He is a really innovative and inspiring personnel.
(Then He asked questions from all topics in Networking . As I am good in Networking I could answer his questions. I could see that he is satisfied with my answers.)
HR: How did you learn Ethical Hacking?
me: I learned through lectures of Ankit Fadia Sir. But still I need to learn more in Ethical Hacking.
HR: Will you join HCL if you were placed anywhere?
me: Sure Sir. When it is HCL, I wont hesitate sir.
HR: Your Personal Interview session ends here. You can leave and wait for the results
me: Thank you, Sir.
That interview session took 30 minutes to complete. And the result came at 6.30 PM. Out of 45 students, 30 got placed. I was also got selected in the interview. Almost all of friends got selected. I was glad that I got the Network Engineer Job. That was the most happiest moment I ever had.
College Name: NA
anindo ghosh
Interview Questionnaire
8 Questions
- Q1. Tell me about yourself
- Ans.
I am a software engineer with experience in developing web applications and mobile apps.
I have a degree in Computer Science
I have worked with Java, Python, and JavaScript
I have experience with front-end frameworks like React and Angular
I have developed mobile apps using React Native
I am familiar with Agile methodologies
- Q2. Hobbies
- Q3. Why it??? if u r from core
- Ans.
I have a passion for software development and enjoy the challenges it presents.
I have always been interested in technology and programming
I have taken courses and completed projects in software development
I enjoy problem-solving and finding efficient solutions
I believe software engineering is a constantly evolving field with endless opportunities for growth
- Q4. Prime number program
- Ans.
A program to check if a given number is prime or not.
A prime number is a number that is only divisible by 1 and itself.
Start checking from 2 up to the square root of the number.
If the number is divisible by any number in the range, it is not prime.
Otherwise, it is prime.
Optimization: check only odd numbers after 2.
- Q5. Fibonacci's program
- Ans.
Fibonacci program generates a series of numbers where each number is the sum of the two preceding ones.
The program can be implemented using recursion or iteration.
The first two numbers in the series are always 0 and 1.
The next number is the sum of the previous two numbers.
Example: 0, 1, 1, 2, 3, 5, 8, 13, 21, 34, 55, 89, 144, 233, 377, 610, 987, 1597, 2584, 4181, 6765, 10946, 17711, 28657, 46368, 75025, 121393, 196418,...
- Q6. Algorithm for the two program
- Q7. Flowchart for the two program
- Ans.
Flowchart for two programs
Identify inputs and outputs
Determine program logic
Create decision points and loops
Connect program components
Include error handling
Test and debug
Document the flowchart
- Q8. Department questions such as equation to calculate thermal heat capacity. it will be twisted
Interview Preparation Tips
Experience: There will be 30 questions in each section and I would say standard of question was good
Tips: Time management is very important while solving questions. Your common scence and IQ is very important for solving questions specifically Quant's in cocubes. Don't panic
Duration: 90 minutes
Total Questions: cocubes
Round: Group Discussion
Experience: My favorite round. Very intellectual and exciting
Tips: Just say whatever relevant u know about the topic. Listen to others and give others time to speak don't interrupt others while they are saying something let him\her finish and then start. Don't speak too much just be appropriate
Duration: 15 minutes
Round: HR Interview
Experience: Very comforting keep calm and rock it
Tips: This are the most asked questions so prepare some good answers for it
Round: Technical Interview
Experience: Very stressful and frustrating section they just try to break you down but just don't keep calm and answer what you know
Tips: They may ask some puzzles also they asked me and the response time should be quick in that
General Tips: Be confident keep calm and be smart
Skill Tips: Just be confident keep your posture right and don't talk too much talk whatever is necessary and try to have a healthy interaction don't get frustrated
Skills: confidence , iq, presence of mind, bit programing skill for it
College Name: SATHYABAMA UNIVERSITY
Motivation: This company has the best work culture
Skills evaluated in this interview
Interview Preparation Tips
Experience: CGPA above 8
Round: Test
Experience: These involve questions from aptitude.
Tips: R S Agarwal's book on aptitude is enough for preparation.
Duration: 80 minutes
Round: Group Discussion
Experience: 11 members were part of the GD. The GD was not a rejection round.
Duration: 20 minutes
Round: HR Interview
Experience: Basic Questions.
Tips: Just prepare normal questions for HR.
General Tips: Prepare from placement material from LAN.
Prepare basic fundaes.
College Name: IIT MADRAS
Interview Preparation Tips
Experience: This profile was basically open for only MBA but I they were keen on hiring some of the non MBA guys also. Selection was based on our resume and first round of interviews were resume based as well. This gave me a chance to defend my resume for the first time. Before this I felt like I would never get to an interview . But the next round was tough, they asked me a case about estimation and did not give me any supporting data. Then they started asking me puzzles and I started thinking that my case study would not have been proper that is why they are asking me these tough puzzles just to scare me away. But eventually I made it to the next round which was just HR round and the lady kept on asking why do you want to join us and I kept on telling the same thing I had prepared about how consulting is a way of life and how their firm would benefit me and all that. Eventually I was their waitlist 1 and I never got through.
College Name: IIT KANPUR
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