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Andhra Pradesh Grameena Vikas Bank

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4.0

based on 30 Reviews

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Andhra Pradesh Grameena Vikas Bank Customer Service Interview Questions and Answers

Updated 29 Feb 2024

Andhra Pradesh Grameena Vikas Bank Customer Service Interview Experiences

1 interview found

Customer Service Interview Questions & Answers

user image Anonymous

posted on 29 Feb 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction
    • Add your answer

Top trending discussions

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Interview Tips & Stories
2w
heartwarmingracoon
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·
works at
Esways Conglomerate
Post interview process
I am working as a front-end developer for 4.5years in a same company. So I think this is the right time to switch my job. I attended F2F interview yesterday(21-01-25) at TCD, I completed two rounds of interview and wait for a while, they say you may leave now you got a call from us soon. Is they call me either I cleared the interview or not cleared it, or they call only I cleared the interview? Can I wait for the call or focus on other interview?
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Customer Support Executive Interview Questions & Answers

Revolut user image Anonymous

posted on 5 Dec 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why revolut and why you have applied for this role
    • Add your answer
  • Q2. Future plans after coming here
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Interview Preparation Tips

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Customer Service Officer Interview Questions & Answers

Cargill user image Anonymous

posted on 14 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Why would you like to work at Cargill?
    • Add your answer
  • Q2. What skills do you think a customer service officer should have?
    • Add your answer
Round 2 - Case Study 

They put you into a scenario that could be real and could happen in your daily work day and want to see how you'd resolve it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself

Customer Relationship Manager Interview Questions & Answers

Udaan user image Saurabh Singh

posted on 14 Jan 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Business related questions

Round 2 - HR 

(1 Question)

  • Q1. Parsal inquiry and last company activity
    • Add your answer

Customer Service Executive Interview Questions & Answers

Cholamandalam MS General Insurance user image Anonymous

posted on 29 Dec 2022

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Fair

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Name and job experience
    • Add your answer
  • Q2. Where was job and what was salary
    • Add your answer
  • Q3. What was work. how much expected salary
    • Add your answer
  • Q4. Company Work and time
    • Add your answer
  • Q5. ,...................na
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Market yourself. ...
Apply even if you're not fully qualified. ...
Job search like it's your job. ...
Use informational interviews to network. ...
Set yourself apart with letters of recommendation. ...
Know yourself and what you want. ..

Customer Support Executive Interview Questions & Answers

BA Continuum user image Anonymous

posted on 15 Nov 2022

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
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Round 2 - Aptitude Test 

Easy to clear and nothing to worry

Round 3 - Aptitude Test 

Easy to clear and nothing to worry

Round 4 - HR 

(3 Questions)

  • Q1. What was last salary
    • Add your answer
  • Q2. Where do you stay and what is your current location
    • Add your answer
  • Q3. How much salary so you expect
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to crack and nothing to worry. I will join for sure

Customer Service Executive Interview Questions & Answers

Bharti AXA Life Insurance user image swati kumari

posted on 16 Apr 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
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Round 2 - Case Study 

I was asked if you are about to complete your daily banking but there you found a shortage of 2000/- rs out of total amout how will you manage.

Round 3 - HR 

(5 Questions)

  • Q1. Share details of your previous job.
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. What is your family background?
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and go through Grabing knowledge.

Customer Support Executive Interview Questions & Answers

XL Dynamics user image Anonymous

posted on 23 Sep 2022

I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Easy to crack but i would suggest dont go for this company

Round 2 - One-on-one 

(2 Questions)

  • Q1. Easy to crack just basic questions. But i would suggest dont go for this company. You won't even know when they will sac you.
    • Add your answer
  • Q2. Introduction and work experience
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Salary discussion round
    • Add your answer
  • Q2. Salary discussion , final round
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Go for any company but don't go for XL Dynamics worst job security with worst work culture.

Customer Care Executive Interview Questions & Answers

Sammaan Capital Limited user image akash sagar

posted on 30 Jan 2022

I applied via Campus Placement and was interviewed before Jan 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a dedicated and empathetic Customer Care Executive with a strong background in providing exceptional customer service.

    • I have over 5 years of experience in the customer service industry, working in both call center and face-to-face settings.

    • I am skilled in handling customer inquiries, resolving complaints, and providing accurate information about products and services.

    • I have a proven track record of maintaining hig...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - i was a fresher at that time .
it was a college palcement

Customer Service Associate Interview Questions & Answers

Hero FinCorp user image Anonymous

posted on 11 Sep 2020

I applied via Referral and was interviewed before Sep 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Asked about operations process in banks
    • Add your answer
  • Q2. Availability in the weekends
  • Ans. 

    I am available to work on weekends.

    • I have no prior commitments on weekends.

    • I understand the importance of weekend availability in customer service.

    • I am willing to work flexible hours on weekends.

    • I have worked in jobs before that required weekend availability.

    • I am excited to be part of a team that values weekend availability.

    • Answered by AI
    Add your answer
  • Q3. Complete Process of operations from file checking to how to give services to the customers
  • Ans. 

    The process involves file checking, understanding customer needs, providing solutions, and follow-up.

    • Check files for accuracy and completeness

    • Understand customer needs and requirements

    • Provide solutions and options to customers

    • Follow-up with customers to ensure satisfaction

    • Maintain records and documentation of customer interactions

    • Answered by AI
    Add your answer
  • Q4. About the organisation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be knowledgeable and relax ...Do not say no to any work
More about working at Andhra Pradesh Grameena Vikas Bank

Andhra Pradesh Grameena Vikas Bank Interview FAQs

How many rounds are there in Andhra Pradesh Grameena Vikas Bank Customer Service interview?
Andhra Pradesh Grameena Vikas Bank interview process usually has 1 rounds. The most common rounds in the Andhra Pradesh Grameena Vikas Bank interview process are One-on-one Round.

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Andhra Pradesh Grameena Vikas Bank Customer Service Interview Process

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Interview experience

5
  
Excellent
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Andhra Pradesh Grameena Vikas Bank Salaries in India
Branch Manager
20 salaries
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₹8.1 L/yr - ₹16.5 L/yr

Assistant Manager
8 salaries
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₹8.5 L/yr - ₹10.5 L/yr

Chief Manager
6 salaries
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₹12.9 L/yr - ₹22.5 L/yr

Operations Executive
5 salaries
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₹1.8 L/yr - ₹3.5 L/yr

Senior Manager
5 salaries
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₹14.1 L/yr - ₹16 L/yr

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