American Express Project Analyst 2 Interview Questions and Answers

Q1. Project management, agile management
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Q2. Jira confluence and sharepoint uses
Ans. 
Jira, Confluence, and SharePoint are project management tools used for collaboration, documentation, and task tracking.
• Jira is used for task tracking and issue management in software development projects.

• Confluence is a collaboration tool for creating and sharing documents, meeting notes, and project plans.

• SharePoint is a document management and collaboration tool for organizing and sharing files within a team or organ
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Q1. Last work profiles , project management, JIRA and risk management
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Q2. Use of Stories and Business cases
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Stories and business cases are essential tools for project managers to communicate project goals and benefits.
• Stories help to create a shared vision among team members and stakeholders.

• Business cases provide a rationale for the project, outlining the expected benefits and return on investment.

• Both stories and business cases help project managers to align project activities with organizational goals.

• Examples: Using a su...read more
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Coding test is easy. It was about 45 mins.

Q1. Questions were from Manual testing
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Q2. What is V model, Bug life cycle
Ans. 
V model is a software development model that emphasizes testing at each stage. Bug life cycle is the process of a bug from detection to closure.
• V model is a sequential development process where each phase is associated with a corresponding testing phase

• It consists of Verification phases (requirements, design, and coding) and Validation phases (system testing, acceptance testing)

• Bug life cycle includes stages like New, ...read more
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Q1. Tell me about yourself
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Q1. Relative to Projects
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Q2. Cloud knowledge is tested and will help if you have automation
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Q1. In detail discusssion about work done in previous organization.
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Q2. Challenges faced in previous projects.
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Q1. Basically questions to figure out the personality of the candidate and his/her cultural fit.
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Q2. Manager at times ask real time use cases and scenario based questions
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Q1. Basic questions like why do you want to join us.
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Q2. Why are you leaving your current organization.
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To test java skills - has MCQ, coding problems

Q1. Based on the skills and project mentioned in resume
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Q1. Based on the required skillset for the job
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Q1. CRM On Demand configuraion
Ans. All config related topics and workflow
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Q2. CRM On Demand Integration
Ans. SOAP and REST and external application using webservice WSDL
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Q1. Salary Negotiation
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Q1. How is kanban different from scrum
Ans. 
Kanban focuses on continuous delivery while Scrum focuses on iterative delivery.
• Kanban is more flexible and allows for changes to be made at any time

• Scrum has a fixed set of roles, events, and artifacts

• Kanban limits work in progress to prevent overloading the team

• Scrum has a set sprint length and goal

• Kanban visualizes the workflow and emphasizes flow efficiency

• Scrum emphasizes team collaboration and self-organization
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Q1. Describe various bottlenecks for introducing agile.
Ans. 
Bottlenecks for introducing agile
• Resistance to change from team members or management

• Lack of understanding of agile principles and practices

• Difficulty in integrating agile with existing processes

• Lack of support from stakeholders

• Inadequate training and coaching for team members

• Inability to measure progress and success in an agile environment
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Q1. How do you influence people?
Ans. 
I influence people by building strong relationships, communicating effectively, and leading by example.
• Building strong relationships: I take the time to understand and connect with individuals on a personal level, which helps to establish trust and rapport.

• Communicating effectively: I use clear and concise communication to convey my ideas and expectations, ensuring that everyone is on the same page.

• Leading by example: ...read more
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