3 American Express Customer Service Professional Interview Questions & Answers | Complete Prep Guide 2025

American Express Customer Service Professional Interview Experiences

1 interview found

Customer Service Professional Interview Questions & Answers

Anonymous

posted on 21 Mar 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I applied via Consultancy and was interviewed before Mar 2022. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, in case you dont know the answer, dont try to sound cool and answer wrong.

Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

ICICI Bank

Anonymous

posted on 25 Sep 2021

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Tell me about yourself, family background

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy go interview, they jst check communication skills, interview was easy,

Customer Service Executive Interview Questions & Answers

ICICI Bank

Aritro Mukherji

posted on 24 Sep 2017

I appeared for an interview before Sep 2016.

Interview Questionnaire

1 Question

Q1. Pitch a Stock

Ans.

Pitch a Stock

Invest in XYZ stock as it has shown consistent growth over the past few years.
XYZ stock has a strong market position and a solid track record of profitability.
The company's innovative products and strong management team make it a promising investment.
XYZ stock offers a competitive dividend yield, providing investors with a steady income stream.
With a low price-to-earnings ratio, XYZ stock is undervalued an

Answered by AI

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Interview Preparation Tips

Round: Test
Duration: 30 minutes
Total Questions: 40

Round: Group Discussion
Experience: We were asked to give an extempor
Duration: 5 minutes

Skills: Selling Skills, CAR Capacity Achievement Relationship, Creative Thinking
College Name: Ms Ramaiah Institute Of Management

Customer Service Executive Interview Questions & Answers

Axis Bank

Anonymous

posted on 4 May 2021

I applied via Campus Placement and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. Are you okay to work with operations and sales?

Add your answer

Q2. Willing to work/reallocate anywhere in the city/state

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - See I was campus placed, but some employees join through consultancy or third parties by paying some amount, my request is there is no difficult to join in this private sector banks, just carry your Resume and go to their regional HR office, handed over your Resume to receptionist, rest it will care by itself or take some references through LinkedIn, Axis bank HR office in times Square in MG Road, Bangalore

Customer Service Executive Interview Questions & Answers

ICICI Bank

posted on 22 Dec 2021

I applied via Campus Placement and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire

2 Questions

Q1. Tell me about yourself

Add your answer

Q2. I said about myself from my studies till now.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold, speak the truth, speak what you have know

Customer Service Executive Interview Questions & Answers

HDFC Bank

Anonymous

posted on 8 May 2023

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before May 2022. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Customer Service Executive Interview Questions & Answers

PayPal

Anonymous

posted on 11 May 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I applied via Job Portal and was interviewed before May 2023. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure you know basic information about e-mail adequate, customer oriented questions and answers

Customer Service Executive Interview Questions & Answers

State Bank of India

Anonymous

posted on 28 Mar 2024

Interview experience

Poor

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Approached by Company and was interviewed in Feb 2024. There were 3 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just watch a Youtube video on BPO interview

Customer Service Executive Interview Questions & Answers

PayPal

Anonymous

posted on 3 Jul 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via LinkedIn and was interviewed before Jul 2023. There were 2 interview rounds.

Customer Service Executive Interview Questions & Answers

JPMorgan Chase & Co.

Anonymous

posted on 25 Apr 2024

Interview experience

Bad

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Recruitment Consulltant and was interviewed before Apr 2023. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Strict with silly things, got rejected for working as a freelance worker during the covid lockdown, seems like the interviewer expects everyone to have great prestigious jobs during hard times

American Express Interview FAQs

How many rounds are there in American Express Customer Service Professional interview?

American Express interview process usually has 3 rounds. The most common rounds in the American Express interview process are Resume Shortlist, One-on-one Round and HR.

How to prepare for American Express Customer Service Professional interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at American Express. The most common topics and skills that interviewers at American Express expect are Customer Service, International Voice Process, Communication Skills, voice process and international bpo.

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American Express Customer Service Professional Interview Process

based on 1 interview

Interview experience

Good

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American Express Customer Service Professional Salary

based on 25 salaries

₹4.2 L/yr - ₹10 L/yr

85% more than the average Customer Service Professional Salary in India

View more details

American Express Salaries in India

Business Analyst 863 salaries	₹9.7 L/yr - ₹17 L/yr
Assistant Manager 709 salaries	₹14.2 L/yr - ₹42 L/yr
Senior Analyst 604 salaries	₹5.9 L/yr - ₹24 L/yr
Analyst 515 salaries	₹12.8 L/yr - ₹27 L/yr
Lead Analyst 494 salaries	₹4 L/yr - ₹14.5 L/yr