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Amazon Transportation Services Customer Service Interview Questions and Answers for Experienced

Updated 26 Dec 2022

Amazon Transportation Services Customer Service Interview Experiences for Experienced

1 interview found

Customer Service Interview Questions & Answers

user image Ishika Mittal

posted on 26 Dec 2022

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. He asked me to give Introduction and from intro he started putting up questions.
  • Ans. Your name Age Qualification Family details Hobbies Short term goals- to achieve this goal Longterm goals- to built up the carrer Last visited any place
  • Answered by Ishika Mittal
Round 2 - Aptitude Test 

Online test in which our understanding communication skills will be checked

Round 3 - Amazon chime meeting 

(1 Question)

  • Q1. Intro. And some questions to define

Interview Preparation Tips

Topics to prepare for Amazon Transportation Services Customer Service interview:
  • Introduction
Interview preparation tips for other job seekers - All the best, just be confident at the time of interview and be fluent.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. One round selection
  • Q2. Best Invarment company
  • Q3. Good salary company
  • Q4. Good promotion company
  • Q5. Support this company

Interview Preparation Tips

Topics to prepare for DTDC Express Customer Support Executive interview:
  • Sales Executive Activities
Interview preparation tips for other job seekers - Any department
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Customer related and pickup and delivery follow
  • Ans. I have arrange proper time delivery and pickup
  • Answered Anonymously
  • Q2. Customer any material damage related
  • Ans. I have prompt response for customer
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for Yusen Logistics Senior Customer Service Executive interview:
  • Customer Handling
  • Communication Skills
  • Project Management
  • customer support
  • MS Office
  • Accounting
  • Javascript
  • Finance
Interview preparation tips for other job seekers - well known group in Maharashtra & Gujarat .which offer single source solution to manage the express cargo movement and logistic requirements to our customers that includes movement by road, rail, and air & warehousing distribution.

I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions are asked about myself, previous experience etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with any topic of your choice to speak for 2 to 3 minutes.

I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me something about your self and job profile
Round 2 - HR 

(1 Question)

  • Q1. Tell me something about your self and job profile

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge about the company and customer service knowledge

Amazon Transportation Services Interview FAQs

How many rounds are there in Amazon Transportation Services Customer Service interview for experienced candidates?
Amazon Transportation Services interview process for experienced candidates usually has 4 rounds. The most common rounds in the Amazon Transportation Services interview process for experienced candidates are Resume Shortlist, HR and Aptitude Test.
What are the top questions asked in Amazon Transportation Services Customer Service interview for experienced candidates?

Some of the top questions asked at the Amazon Transportation Services Customer Service interview for experienced candidates -

  1. He asked me to give Introduction and from intro he started putting up questio...read more
  2. Intro. And some questions to def...read more

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Amazon Transportation Services Customer Service Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

4.0

Skill development

4.0

Work-Life balance

4.0

Salary & Benefits

4.0

Job Security

4.0

Company culture

4.0

Promotions/Appraisal

4.0

Work Satisfaction

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