Amazon Sellers Services Seller Support Executive Interview Questions and Answers

I handle customers with patience, empathy, and effective communication.

• Listen actively to their concerns and needs

• Acknowledge their emotions and show empathy

• Provide clear and concise information and solutions

• Offer alternatives and options when necessary

• Follow up to ensure satisfaction

• Maintain a positive and professional attitude

• Examples: Apologize for any inconvenience caused, offer a refund or replacement, provide ste