Amazon Vcs Associate Interview Questions, Process, and Tips

Q1. General questions Basic knowledge
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Q2. How will you understand your customer's query
Ans. 
I will listen carefully and ask clarifying questions to understand the customer's query.
• Listen actively to the customer's query

• Ask open-ended questions to clarify the issue

• Repeat the customer's query to ensure understanding

• Paraphrase the query to confirm understanding

• Use empathy to understand the customer's perspective
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Q1. Introduce yourself in brief
Ans. 
I am a motivated professional with a background in finance and a passion for venture capital. I have experience in analyzing investment opportunities and conducting due diligence.
• Background in finance

• Passion for venture capital

• Experience in analyzing investment opportunities

• Conducting due diligence
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Q2. Whta would you rate yourself on a scale of one to ten
Ans. 
I would rate myself an 8, as I believe there is always room for improvement but I have a strong skill set.
• I rate myself an 8 because I have a solid understanding of VCs and their processes

• I have experience in conducting due diligence and financial analysis

• I have strong communication and presentation skills, which are essential in this role
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Q1. Scenario based questions on what would you tell if someone is talking rudely
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Q2. What would you do to if someone asks to return a particular product
Ans. 
I would follow the company's return policy and assist the customer in returning the product.
• Ask the customer for the reason for the return

• Check if the product meets the return criteria

• Provide options for exchange, refund, or store credit

• Assist the customer in completing the return process

• Ensure customer satisfaction and offer assistance with future purchases
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It was a general assessment containing 4 parts basically. Each part was related directly to the role. It was easy.

Q1. Tell me About yourself?
Ans. 
I am a motivated and detail-oriented professional with a background in finance and a passion for venture capital.
• Background in finance

• Passion for venture capital

• Motivated and detail-oriented
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Q2. You have to speak on this topic for a minute: my city.
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Assessment is round 1

Q1. Speak on particular topic for 5 mins
Ans. 
Discussing the impact of artificial intelligence on the future of work
• AI is revolutionizing industries by automating tasks and processes

• Concerns about job displacement and the need for upskilling/reskilling

• Examples like chatbots in customer service and predictive analytics in healthcare

• Opportunities for new job creation in AI development and maintenance
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