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Amazon Interview Questions, Process, and Tips
Top Amazon Interview Questions and Answers
- Q1. Maximum Subarray Sum Given an array of numbers, find the maximum sum of any contiguous subarray of the array. For example, given the array [34, -50, 42, 14, -5, 86], the ...read moreasked in Software Developer interview
- Q2. Fish Eater There is a river which flows in one direction. One day, the river has 'N' number of fishes. You are given an array 'FISHES' of integers representing the size o ...read moreasked in Software Developer Intern interview
- Q3. There are n nuts and n bolts represented in two different arrays and a function is_fit(nut_i, bolt_j) which returns 0 if its perfectly fit, 1 if it’s a tight fit and -1 i ...read moreasked in SDE interview
4.9k Amazon Interview Experiences
12.3k questions found
Anonymous
I applied via Naukri.com and was interviewed in Nov 2024.
2 Interview Rounds
Case Study Round
Understanding customer pain points and demonstrating genuine care is crucial. Professionalism involves being polite, respectful, and competent. It is important to have knowledge of company products or services. Above all, problem-solving skills are essential, along with a commitment to going above and beyond to find solutions.
Technical Round (5 Questions)
- Q1. What is your understanding of emotional intelligence? View Answers (1)
- Q2. What is the role of technical customer service? View Answers (1)
- Q3. What is the difference between customer service and technical support? View Answers (1)
- Q4. What are technical skills in customer service? View Answers (1)
- Q5. What is customer satisfaction? View Answers (1)
Interview Preparation Tips
- medical coding
- MATLAB
- Database Administration
Selected
I applied via Naukri.com and was interviewed before Dec 2023.
2 Interview Rounds
Technical Round (2 Questions)
- Q1. Grammer test which enhance the english skills Add Answer
- Q2. Few apptitude test questions Add Answer
One-on-one Round (2 Questions)
- Q1. Experience related questions Add Answer
- Q2. Scenario based questions Add Answer
Interview Preparation Tips
Get interview-ready with top interview questions
Selected
I applied via Newspaper Ad and was interviewed in Nov 2024.
1 Interview Round
Assignment Round
• Email/chat-Based scenarios.
• Problem/solving scenario.
• Role specific question.
• Multitasking task.
• Behavioral assessment.
Interview Preparation Tips
1. Develop Strong Communication Skills:
Practice speaking clearly and politely, both on the phone and in writing.
Focus on active listening to understand customer needs.
2. Show Patience and Empathy:
Customers may be upset, so demonstrate patience and understanding.
Offer solutions while maintaining a calm and professional tone.
3. Prepare for Common Scenarios:
Be ready to explain how you would handle angry customers or resolve issues.
Practice answering questions like, "How would you deal with an upset customer?" or "How do you handle difficult situations?"
4. Know the Company and Products:
Research the company’s services or products so you can speak knowledgeably about them.
Familiarity with their customer policies can also help in interview scenarios.
5. Be Solution-Oriented:
Employers value candidates who can resolve problems efficiently and stay focused on solutions.
Prepare examples of when you’ve gone above and beyond to help a customer.
6. Show Adaptability:
Be open to working in shifts or dealing with high-pressure situations.
Employers appreciate flexibility in customer service roles.
7. Practice Handling Multitasking:
In customer service, you may need to juggle multiple tasks. Practice managing multiple customer queries at once, whether in-person or over chat.
Being patient, professional, and solution-focused will help you stand out in the interview process.
What people are saying about Amazon
Selected
I applied via Referral
4 Interview Rounds
HR Round (3 Questions)
- Q1. What is your company GDP? View Answers (3)
- Q2. What is your company process? View Answers (1)
- Q3. How do you develop your company? View Answers (2)
One-on-one Round (2 Questions)
- Q1. How do you take care of your Employees ? Add Answer
- Q2. What is your company ideas to grow up? Add Answer
Product Management Round (2 Questions)
- Q1. What is your next idea to develop the company? View Answers (1)
- Q2. What was Going to give the idea for your employee? Add Answer
Group Discussion Round
How long you are working in this Company who they will take care of employee
Amazon interview questions for popular designations
Selected
I applied via Company Website and was interviewed in Nov 2024.
1 Interview Round
One-on-one Round (5 Questions)
- Q1. What is the best place Add Answer
- Q2. What is the meaning of this job View Answers (1)
- Q3. Job is this job is real Add Answer
- Q4. What is this job is real Add Answer
- Q5. Money geist for men bike Add Answer
Interview Preparation Tips
Bobby Song
Selected
2 Interview Rounds
One-on-one Round (2 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Why do you want to work for Amazon Add Answer
One-on-one Round (2 Questions)
- Q1. What would you do in a hostile work environment? Add Answer
- Q2. Tell me about a time when you had to step up to do something? Add Answer
Jobs at Amazon
I applied via LinkedIn and was interviewed in Oct 2024.
2 Interview Rounds
Aptitude Test Round
An aptitude test is a tool that measures a person's skills, abilities, and potential to succeed in a given role or activity. Aptitude tests are used by schools, employers, and individuals to help make career decisions.
Here are some things to know about aptitude tests:
Purpose
Aptitude tests are used to assess a person's ability to learn new skills and perform a certain type of task. They can also help employers match candidates with roles that align with their natural strengths.
Types
There are different types of aptitude tests, including general, crystallized, and fluid intelligence tests. General aptitude tests measure a broad range of abilities, while crystallized tests are often used for academic selection. Fluid intelligence tests are more popular for personnel selection.
Examples
The Scholastic Assessment Test (SAT) and the American College Testing Exam (ACT) are examples of general aptitude tests. The Differential Aptitude Test (DAT) measures specific abilities like clerical speed and mechanical reasoning.
How they are given
Aptitude tests can be given online or in person and usually have time limits. They can be conducted at assessment centers, offices, or through recruitment agencies.
Scoring
There is usually no minimum score required to pass an aptitude test. The organization sets a cutoff based on the number of applicants taking the test.
Disadvantages
Aptitude tests may not be completely accurate. Test anxiety can also cause a person's answers to be inaccurate.
Coding Test Round
Coding tests are a tool used by hiring managers and recruiters to evaluate a candidate's programming skills and technical abilities. They can help identify candidates with strong problem-solving skills and potential for growth in programming. Coding tests can also help filter out applicants early in the hiring process.
Interview Preparation Tips
Exponent
Indulekha Devarajan
Selected
I applied via Naukri.com and was interviewed in Oct 2024.
1 Interview Round
One-on-one Round (5 Questions)
- Q1. Any experience in sales View Answers (1)
- Q2. What products are selling in the platform View Answers (1)
- Q3. This platform is intresting to you Add Answer
- Q4. Any experience in this field Add Answer
- Q5. Are you like this platform View Answers (1)
Interview Preparation Tips
I applied via Referral and was interviewed in Aug 2024.
5 Interview Rounds
Online Assesment Round (2 Questions)
- Q1. Critical thinking scenarios Add Answer
- Q2. MCQ related to DB and choice of topic(1 or 2 topic) Add Answer
Technical Round (2 Questions)
- Q1. Troubleshooting performance issue Add Answer
- Q2. SQL Server DBA activities & AOAG related concepts Add Answer
Technical Round (2 Questions)
- Q1. Context switching, CPU scheduling and memory management Add Answer
- Q2. Basic Network concepts to advance network concepts Add Answer
Behavioral Round (3 Questions)
- Q1. Describe a situation where you had received critical feedback from you leader View Answers (1)
- Q2. Describe a situation where you have helped a team member who was struggling with work View Answers (1)
- Q3. Describe a situation where you have surpassed your goal and done something exceptional View Answers (1)
Behavioral Round (3 Questions)
- Q1. Describe a situation where you have surpassed your goal and done something exceptional View Answers (1)
- Q2. Describe a situation where you had to make a critical decision immediately on your own View Answers (1)
- Q3. Describe a situation where you had to learn something in order to do a particular task View Answers (1)
Interview Preparation Tips
Amazon Interview FAQs
Some of the top questions asked at the Amazon interview -
The duration of Amazon interview process can vary, but typically it takes about less than 2 weeks to complete.
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Amazon Interviews By Designations
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Interview Questions for Popular Designations
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Interview Process at Amazon
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Amazon Reviews and Ratings
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Bangalore / Bengaluru
3-8 Yrs
₹ 18-27.5 LPA
|
Customer Service Associate
4.2k
salaries
|  ₹1 L/yr - ₹4.9 L/yr |
|
Transaction Risk Investigator
3.2k
salaries
| ₹2.3 L/yr - ₹6.5 L/yr |
|
Software Engineer
2.8k
salaries
| ₹11.8 L/yr - ₹45 L/yr |
|
Senior Associate
2.7k
salaries
| ₹2 L/yr - ₹10 L/yr |
|
Associate
2.7k
salaries
| ₹1 L/yr - ₹6.5 L/yr |
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