AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
Amazon
Compare
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter interviews by
Amazon Virtual Customer Service Interview Questions and Answers
Amazon Virtual Customer Service Interview Experiences
14 interviews found
Anonymous
Selected
I applied via Company Website and was interviewed in Jan 2023. There were 3 interview rounds.
Normal Question like english, mathematics etc.
(3 Questions)
- Q1. Tell me about yourself
- Q2. Why do you want to work here
- Q3. About your resume like skills, projects, experience etc.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Sep 2022. There were 4 interview rounds.
Reconstructions of the word using given in four options and fill in the blanks with the correct answer given in four options
(2 Questions)
- Q1. HR will ask you about yourself or anything question of your your city or will ask you to tell about your city
- Q2. Sometimes they will ask you that to tell about your good memories
(1 Question)
- Q1. Why you are chosen our company
Interview Preparation Tips
- Improve your English grammar
Selected
I applied via Company Website and was interviewed in Jul 2022. There were 2 interview rounds.
Versant test with English grammar and situations in dealing customers.
(2 Questions)
- Q1. Dreams in your life, about family background
- Q2. Comfortable with night shifts
Interview Preparation Tips
I applied via Referral
(1 Question)
- Q1. The position and responsibilities seems exciting and matching to my interest area and career goals. I would like to bring your attention to my key strengths for the job role.
I have completed my second year intermediate with cbsc pattern English medium
(1 Question)
- Q1. You can go through my resume if you want to know more about me
You may give time schedule 2to 3 weeks regarding work from home job to test
(1 Question)
- Q1. Provide laptop and wifi
Interview Preparation Tips
Amazon interview questions for designations
I applied via AmbitionBox and was interviewed in Mar 2022. There were 2 interview rounds.
Asking questions are related to grammer nd designation
(7 Questions)
- Q1. Tell me about yourself.
- Q2. What are your strengths and weaknesses?
- Q3. Why are you looking for a change?
- Q4. Share details of your previous job.
- Q5. What is your family background?
- Q6. What are your salary expectations?
- Q7. What are your salary expectation
Interview Preparation Tips
But i really thank you
Interview Questionnaire
2 Questions
- Q1. How can you manage the customer when there was problem in the product?
- Ans.
To manage a customer when there is a problem with the product, it is important to listen to their concerns, empathize with their situation, offer solutions, and follow up to ensure satisfaction.
Listen actively to the customer's complaint and let them express their concerns.
Show empathy and understanding towards the customer's frustration or disappointment.
Offer appropriate solutions or alternatives to resolve the probl...
- Q2. Let the customer to talk about the problem of the product, with in Time talk to him to get rid of the anger. Explain him that how you will solve the problem.
Shubham Sharma
I applied via Naukri.com and was interviewed in Dec 2021. There were 2 interview rounds.
Resolved Customer complaints concerns with strong
verbal and negotiation skills. Displayed Courtesy and
strong interpersonal skill with all customer interaction.
Helped Customers select Products that best fit there
Personal need. Keep the store Clean and maintained
neat, orderly Products Displays.
Interview Preparation Tips
Be a Programmer
I applied via Company Website and was interviewed in Aug 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Written English test
- Q2. Versant test
Interview Preparation Tips
I applied via Indeed and was interviewed in Jun 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Asked gk questions
Interview Preparation Tips
Top trending discussions
Amazon Interview FAQs
Tell us how to improve this page.
Amazon Interviews By Designations
- Amazon Software Developer Interview Questions
- Amazon Customer Service Associate Interview Questions
- Amazon Transaction Risk Investigator Interview Questions
- Amazon Customer Service Executive Interview Questions
- Amazon Software Developer Intern Interview Questions
- Amazon Associate Interview Questions
- Amazon Seller Support Associate Interview Questions
- Amazon Software Engineer Interview Questions
- Show more
Interview Questions for Popular Designations
- Virtual Relationship Manager Interview Questions
- Virtual Customer Support Associate Interview Questions
- Virtual Assistant Interview Questions
- Virtual Customer Associate Interview Questions
- Marketing Consultant Interview Questions
- Executive Trainee Interview Questions
- Design Engineer & Modeler Interview Questions
- Assistant Product Manager Interview Questions
- Show more
Amazon Virtual Customer Service Interview Process
based on 3 interviews
3 Interview rounds
- Resume Shortlist Round
- Aptitude Test Round
- HR Round
Interview Questions from Similar Companies
Fast track your campus placements
Amazon Virtual Customer Service Reviews and Ratings
based on 48 reviews
Rating in categories
|
Customer Service Associate
4.2k
salaries
|  ₹0.6 L/yr - ₹5 L/yr |
|
Transaction Risk Investigator
3.1k
salaries
| ₹2 L/yr - ₹6.5 L/yr |
|
Associate
2.5k
salaries
| ₹0.8 L/yr - ₹6.5 L/yr |
|
Senior Associate
2.5k
salaries
| ₹2 L/yr - ₹10.1 L/yr |
|
Program Manager
2.1k
salaries
| ₹9 L/yr - ₹36 L/yr |
Flipkart
TCS
Netflix
- Home >
- Interviews >
- Amazon Interview Questions >
- Amazon Virtual Customer Service Interview Questions
