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4.1

based on 24k Reviews

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Amazon Virtual Customer Service Reviews

based on 48 reviews
Updated 20 Nov, 2024

Overall Rating

4.4/5
How AmbitionBox ratings work?

Category Ratings

4.5

Company culture

4.4

Salary & Benefits

4.2

Skill development

4.1

Work-Life balance

4.0

Work Satisfaction

3.9

Job Security

3.7

Promotions/Appraisal

Top Mentions in Amazon Virtual Customer Service Reviews

48 reviews found

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People also ask about Amazon's Virtual Customer Services

Is Amazon a good place to work for Virtual Customer Services?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.4 out of 5 from over 48 employee reviews, it's clear that most virtual customer services have a positive experience working at Amazon. Company culture holds the highest rating at 4.5, while career growth is rated the lowest amongst all factors at 3.7. Read reviews about company culture and career growth on AmbitionBox.
Does Amazon pay their Virtual Customer Services well?
According to AmbitionBox reviews, Amazon virtual customer services rate their salary and benefits at 4.4 out of 5, based on 48 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon's virtual customer services salaries here and to read reviews specifically about salary and benefits at Amazon for virtual customer services, click here.
How is the work culture at Amazon for Virtual Customer Services?
Work culture at Amazon for virtual customer services is rated 4.5 out of 5 by 48 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon. To read reviews specifically about work culture at Amazon for virtual customer services, click here.
How is the job security at Amazon for Virtual Customer Services?
Based on 48 reviews on AmbitionBox, Amazon's virtual customer services rate job security at 3.9 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Amazon for virtual customer services, click here.

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Gender Based Ratings for Amazon Virtual Customer Service

based on 41 reviews
4.7
Rated by 16 Women

Rated 4.7 for Skill Development and 4.7 for Company Culture

women
4.2
Rated by 25 Men

Rated 4.5 for Company Culture and 4.5 for Salary & Benefits

men

Working Days for Amazon Virtual Customer Service

based on 48 reviews
Rotational Shift
56%
Monday to Friday
34%
Monday to Saturday
5%
Other
5%

Work Timings for Amazon Virtual Customer Service

based on 48 reviews
Flexible timing
Strict (5pm - 2am)
Strict (11pm - 8am)
57%
13%
5%
25% employees reported other strict timings

Shift Timings for Amazon Virtual Customer Service

based on 48 reviews
Night shift
Day shift
62%
38%

Business Travel for Amazon Virtual Customer Service

based on 48 reviews
No travel
89%
Within city
9%
Within country
2%
Amazon Virtual Customer Service Salary
based on 166 salaries
₹1.7 L/yr - ₹3.6 L/yr
7% more than the average Virtual Customer Service Salary in India
View more details
freemeal
Free meal
3 total responses
cab
Office cab/shuttle
2 total responses
healthInsurance
Health insurance
2 total responses
childCareBenefits
Child care facility
1 total response
+4 more benefits
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