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Amazon Virtual Customer Service Interview Questions and Answers
14 interviews found
Anonymous
3 Interview Rounds
Interview Questions
- Q1. Skill based questions
Add Answer
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Jan 2023.
3 Interview Rounds
Resume Shortlist Round
Aptitude Test Round
Normal Question like english, mathematics etc.
HR Round (3 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. Why do you want to work here View Answers (1)
- Q3. About your resume like skills, projects, experience etc. View Answers (1)
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Sep 2022.
4 Interview Rounds
Resume Shortlist Round
Assignment Round
Reconstructions of the word using given in four options and fill in the blanks with the correct answer given in four options
HR Round (2 Questions)
- Q1. HR will ask you about yourself or anything question of your your city or will ask you to tell about your city Add Answer
- Q2. Sometimes they will ask you that to tell about your good memories Add Answer
Client Interview Round (1 Question)
- Q1. Why you are chosen our company Add Answer
Interview Preparation Tips
- Improve your English grammar
What people are saying about Amazon
Selected
I applied via Company Website and was interviewed in Jul 2022.
2 Interview Rounds
Aptitude Test Round
Versant test with English grammar and situations in dealing customers.
One-on-one Round (2 Questions)
- Q1. Dreams in your life, about family background View Answers (6)
- Q2. Comfortable with night shifts View Answers (3)
Interview Preparation Tips
Amazon interview questions for designations
I applied via Referral
5 Interview Rounds
HR Round (1 Question)
- Q1. The position and responsibilities seems exciting and matching to my interest area and career goals. I would like to bring your attention to my key strengths for...read more View Answers (2)
Case Study Round
I have completed my second year intermediate with cbsc pattern English medium
HR Round (1 Question)
- Q1. You can go through my resume if you want to know more about me Add Answer
Assignment Round
You may give time schedule 2to 3 weeks regarding work from home job to test
Technical Round (1 Question)
- Q1. Provide laptop and wifi Add Answer
Interview Preparation Tips
I applied via AmbitionBox and was interviewed in Mar 2022.
2 Interview Rounds
Aptitude Test Round
Asking questions are related to grammer nd designation
HR Round (7 Questions)
- Q1. Tell me about yourself. Add Answer
- Q2. What are your strengths and weaknesses? Add Answer
- Q3. Why are you looking for a change? Add Answer
- Q4. Share details of your previous job. Add Answer
- Q5. What is your family background? Add Answer
- Q6. What are your salary expectations? Add Answer
- Q7. What are your salary expectation View Answers (1)
Interview Preparation Tips
But i really thank you
Interview Questions
- Q1. How can you manage the customer when there was problem in the product?
View Answers (4)
- Q2. Let the customer to talk about the problem of the product, with in Time talk to him to get rid of the anger. Explain him that how you will solve the problem.
View Answers (2)
Shubham Sharma
I applied via Naukri.com and was interviewed in Dec 2021.
2 Interview Rounds
Resume Shortlist Round
Group Discussion Round
Resolved Customer complaints concerns with strong
verbal and negotiation skills. Displayed Courtesy and
strong interpersonal skill with all customer interaction.
Helped Customers select Products that best fit there
Personal need. Keep the store Clean and maintained
neat, orderly Products Displays.
Interview Preparation Tips
Be a Programmer
I applied via Company Website and was interviewed in Aug 2021.
3 Interview Rounds
Interview Questions
- Q1. Written English test
Add Answer
- Q2. Versant test
Add Answer
Interview Preparation Tips
I applied via Indeed and was interviewed in Jun 2021.
3 Interview Rounds
Interview Questions
- Q1. Asked gk questions
Add Answer
Interview Preparation Tips
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Amazon Virtual Customer Service Reviews and Ratings
based on 48 reviews
Rating in categories
|
Customer Service Associate
4.2k
salaries
|  ₹1 L/yr - ₹5 L/yr |
|
Transaction Risk Investigator
3.1k
salaries
| ₹2.4 L/yr - ₹6.5 L/yr |
|
Associate
2.6k
salaries
| ₹0.8 L/yr - ₹6.5 L/yr |
|
Senior Associate
2.4k
salaries
| ₹1.8 L/yr - ₹10 L/yr |
|
Software Development Engineer
2k
salaries
| ₹18.6 L/yr - ₹33.3 L/yr |
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