Amazon Costumer Service Interview Questions, Process, and Tips

Q1. Self introduction?
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Q2. What able to work?
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Q3. Do have knowledge computer?
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Q1. What is your interest in Human Resources (HR)?
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Q2. What interests you about human resources?
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Q3. I am interested hr
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Q1. Good customer service and bad customer service difference
Ans. 
Good customer service focuses on meeting customer needs, being attentive and helpful, while bad customer service is unresponsive, rude, and unhelpful.
• Good customer service involves actively listening to customers and addressing their needs promptly.

• Bad customer service includes being dismissive, unresponsive, or rude to customers.

• Good customer service is proactive in resolving issues and providing solutions.

• Bad custome...read more
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Q2. What is the role of customer service associate ?
Ans. 
Customer service associates are responsible for providing assistance and support to customers before, during, and after their purchase.
• Assisting customers with inquiries, concerns, and complaints

• Processing orders and returns

• Providing product information and recommendations

• Resolving customer issues in a timely and professional manner

• Maintaining a positive and helpful attitude towards customers

• Building and maintaining cu
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My self interdiction my qualification

Education per pass etc

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