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Amazon C.S.A Interview Questions and Answers

Updated 22 May 2023

Amazon C.S.A Interview Experiences

8 interviews found

C.S.A Interview Questions & Answers

user image Anonymous

posted on 22 May 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Apr 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Company introduction
  • Q2. This company will start first on wich country
  • Q3. What is the first product is sales
  • Ans. 

    The first product in sales was our flagship product, the XYZ Widget.

    • The XYZ Widget was launched in January 2020 and quickly gained popularity among customers.

    • It accounted for 30% of our total sales in the first quarter of the year.

    • Customers praised its innovative features and competitive pricing.

    • The XYZ Widget set the foundation for our product line and brand recognition.

  • Answered by AI
  • Q4. Why customer intrested to Amozon product
  • Ans. 

    Customers are interested in Amazon products due to wide variety, convenience, competitive prices, and reliable delivery.

    • Wide variety of products available for all needs

    • Convenience of shopping from home or on-the-go

    • Competitive prices compared to other retailers

    • Reliable delivery and customer service

    • Prime membership benefits such as fast shipping and exclusive deals

  • Answered by AI
  • Q5. Why customer will choose to Amozon
  • Ans. 

    Customers choose Amazon for its wide selection, convenience, fast shipping, and competitive prices.

    • Wide selection of products ranging from electronics to groceries

    • Convenience of shopping from home or on-the-go

    • Fast shipping options like Amazon Prime

    • Competitive prices and deals like Prime Day discounts

  • Answered by AI
Round 3 - Coding Test 

What u men's of amozon

Interview Preparation Tips

Interview preparation tips for other job seekers - Your company advice questions

C.S.A Interview Questions & Answers

user image Anonymous

posted on 24 Mar 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Gk, reasoning, english all put together

Round 3 - HR 

(2 Questions)

  • Q1. Self introduction was asked
  • Q2. Shift availability and salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - nothing much, be yourself, don't think much and don't prepare much,

C.S.A Interview Questions Asked at Other Companies

Q1. How you will handle unhappy customers like he is continuously abu ... read more
Q2. What qualities should an customer service exicutive have?
Q3. If a customer is irate then how would to convert this situation i ... read more
Q4. What is difference between customer service agent and customer ca ... read more
Q5. Technically how we can make one process moving forward to automat ... read more

C.S.A Interview Questions & Answers

user image Anonymous

posted on 21 Jul 2022

I applied via Walk-in and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

Simple Questions , wasn’t really ver tough! Anybody can crack it!

Round 2 - One-on-one 

(1 Question)

  • Q1. Why Amazon, How do you work under pressure, What’s your experience, Explain a scenario etc
Round 3 - HR 

(1 Question)

  • Q1. Money matters, what’s your expectations, salary discussions etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident, try to do as much as you can. Smile.

C.S.A Interview Questions & Answers

user image snehalata patil

posted on 25 Aug 2022

Round 1 - Assignment 

Every time different types of tests they take for interview

Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction, English proficiency, talk on given topics for 3 minutes

Interview Preparation Tips

Interview preparation tips for other job seekers - CSA job is good for students for extra income but there is no growth in this field

Amazon interview questions for designations

 Customer Service Associate

 (156)

 Customer Service Executive

 (102)

 Transaction Risk Investigator

 (102)

 Associate

 (87)

 Seller Support Associate

 (81)

 Customer Care Executive

 (67)

 Senior Associate

 (58)

 Business Analyst

 (50)

C.S.A Interview Questions & Answers

user image Anonymous

posted on 4 Aug 2022

I applied via Job Portal and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Little hard but can be cracked with practice

Interview Preparation Tips

Topics to prepare for Amazon C.S.A interview:
  • Communication Skills
Interview preparation tips for other job seekers - Easy and good every aspiring person can make it easily

C.S.A Interview Questions & Answers

user image Anonymous

posted on 17 Jan 2022

I applied via Naukri.com and was interviewed in Jul 2021. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Mostly related to English communication and personal qualities.

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want to give the interview here, be well prepared for English.

C.S.A Interview Questions & Answers

user image Nikhil Kumar

posted on 27 Dec 2021

I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself, Why do you want to get into this job as you are from IT background

Interview Preparation Tips

Interview preparation tips for other job seekers - Cool, Just be honest and polite and the job would be in your way

C.S.A Interview Questions & Answers

user image Anonymous

posted on 1 Oct 2017

I was interviewed in Jan 2017.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Your communication level would be checked
Tips: Just be calm and speak slowly. Try not to fumble. Be prepared with what is in your resume

Round: Test
Experience: It will be a combination of different things including maths and aptitude

Skills: Speaking Skill, Ability To Handle Situations, Flexibility

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Full from of POP?
  • Ans. 

    Point of Purchase

    • Point of Purchase is a marketing term used to describe the location where a product is purchased by a consumer.

    • POP displays are commonly used in retail stores to attract customers and promote products.

    • POP can also refer to the specific area within a store where transactions take place.

  • Answered by AI

Skills evaluated in this interview

I applied via Walk-in and was interviewed in Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Assignment 
Round 3 - HR 

(5 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why should we hire you?
  • Q3. What are your salary expectations?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - its very important to us so i married

Amazon Interview FAQs

How many rounds are there in Amazon C.S.A interview?
Amazon interview process usually has 2-3 rounds. The most common rounds in the Amazon interview process are Aptitude Test, One-on-one Round and Resume Shortlist.
What are the top questions asked in Amazon C.S.A interview?

Some of the top questions asked at the Amazon C.S.A interview -

  1. What is the first product is sa...read more
  2. Why customer intrested to Amozon prod...read more
  3. Why customer will choose to Amo...read more

Tell us how to improve this page.

Amazon C.S.A Interview Process

based on 3 interviews

2 Interview rounds

  • Resume Shortlist Round
  • One-on-one Round
View more

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Amazon C.S.A Salary
based on 375 salaries
₹1.5 L/yr - ₹7 L/yr
36% more than the average C.S.A Salary in India
View more details

Amazon C.S.A Reviews and Ratings

based on 108 reviews

4.4/5

Rating in categories

3.9

Skill development

4.1

Work-life balance

4.3

Salary

3.7

Job security

4.4

Company culture

3.8

Promotions

4.0

Work satisfaction

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