Amazon Development Centre India Virtual Customer Associate Interview Questions and Answers

Q1. What do you understand by customer service?
Ans. 
Customer service involves providing assistance and support to customers before, during, and after a purchase.
• Customer service is about meeting the needs and expectations of customers.

• It involves listening to customers, addressing their concerns, and providing solutions.

• Customer service can be provided through various channels such as phone, email, chat, or in-person.

• It is important to be empathetic, patient, and knowle...read more
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Q2. Have you ever been in a situation which you find difficult yet you bring positive outcomes out of it?
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There will be basic english and grammar assignments which all can pass easily I believe

Q1. Then after you clear The assessment then there will a HR round where hr will ask Simple questions and may or may not give you a topic randomly to talk about for a minute or two.
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Q1. Then if you were hired you retail round 2 was the last round But as i was Selected for technical support there was a technical assessment round where they were just test you technical knowledge on Internet...read more
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