Amazon Development Centre India Process Leader Interview Questions and Answers

General problem solving

General problem solving

E-commerce specific problem solving for grocery products (F&V)

General problem solving

Q1. Why do you want to join Flipkart?
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Q2. What is your favourite e-commerce app and why?
Ans. 
My favorite e-commerce app is Amazon because of its wide range of products, user-friendly interface, and fast delivery.
• Wide range of products available for purchase

• User-friendly interface for easy navigation

• Fast delivery options for quick receipt of orders
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Q1. Case study on productivity improvement
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Q2. Application of VSM and other lean tools
Ans. 
VSM and other lean tools are used to map and improve processes for increased efficiency and reduced waste.
• Value Stream Mapping (VSM) helps visualize the flow of materials and information in a process.

• Lean tools like 5S, Kaizen, and Kanban are used to identify and eliminate waste in processes.

• Continuous improvement is key in applying VSM and lean tools to drive efficiency and quality.

• Examples: Using VSM to identify bott...read more
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Q1. Experience on driving six Sigma project
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Q1. What is CAP, How do you implement
Ans. 
CAP stands for Corrective Action Plan, it is implemented to address and resolve issues or non-conformities in a process.
• Identify the root cause of the issue or non-conformity

• Develop a plan with specific actions to address the root cause

• Assign responsibilities to team members for implementing the plan

• Set deadlines for completion of actions

• Monitor progress and effectiveness of the plan

• Adjust the plan as needed to ensure
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Q2. What is EDP, How to do you implement
Ans. 
EDP stands for Electronic Data Processing. It refers to the use of computers to process data and information.
• Implement EDP by using computers and software to input, process, store, and output data

• Utilize databases, spreadsheets, and other software tools for data processing

• Ensure data security and accuracy through proper implementation of EDP protocols

• Train employees on how to effectively use EDP systems for their daily
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Q3. Tell me one good and bad things as a Process Trainer
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Q4. What is the hidden strategy to improve the NHT batch Throughput
Ans. 
The hidden strategy to improve NHT batch Throughput involves optimizing training materials, providing personalized coaching, and implementing performance incentives.
• Optimize training materials to ensure they are clear, concise, and engaging

• Provide personalized coaching to address individual learning needs and challenges

• Implement performance incentives such as rewards for meeting targets or completing tasks ahead of sch
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Q5. What is the average FPA in your training experience
Ans. 
The average FPA in my training experience is 85%
• Average FPA is calculated by adding up all FPAs and dividing by the number of trainees

• In my experience, trainees typically achieve FPAs ranging from 80% to 90%

• I have trained a total of 20 individuals, with an average FPA of 85%
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