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based on 437 Reviews

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Allianz Services Manager OPS Interview Questions and Answers for Experienced

Updated 18 Oct 2023

Allianz Services Manager OPS Interview Experiences for Experienced

1 interview found

Manager OPS Interview Questions & Answers

user image Anonymous

posted on 18 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Experience and job scenarios
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Experience, scenarios, behavioral and decision making questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be yourself and always approach the questions from a constructive point of view. Keep the end customer/client, your team members your priority while answering,

Top trending discussions

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Interview Tips & Stories
4d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 17 Aug 2021

I applied via Naukri.com and was interviewed before Aug 2020. There were 7 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. If I tell that, it won’t be thrill, u will not prepare so directly attend and know abt the questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 23 May 2021

I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. I was asked below questions : please introduce yourself,introduce to you favourite place,your words on indias educational system,if cx is very irritated what will you do,if cx is asking anything and you d...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was awesome

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 28 Jun 2021

I applied via Referral and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About yourself?
    • View 4 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - So, this is specially for the freshers, who prepares for an interview, however its not much needed to prepare. You just have to keep 5 points in your mind, whenever you are appearing for an interview.
1. Always be presentable and appear in formals for the interviews. As how pleasing and well-dressed you are also matters in a cooperative world.
2. Be confident while interrogation and give your answers confidently. It doesn't matters if you are wrong, but be confident and always keep an positive eye contact with the interviewer while answering.
3. Always try to understand the questions first and then answer smartly. Try to find out the intentions of the interviewer that what answers they're expecting or what could be the reason behind that question.
4. Always keep a smile on your face whenever you're going for the interviews. It'll feel you and the person as well with lots of positivity.
5. Last but not the least, whenever the question about yourself or about your intro is asked, you need to speak out about your own, don't include anything about your family or anything other, until and unless asked. In about yourself, you can include, your strengths, hobbies, academic qualifications, any certifications or whatever you want to share. Never get too personal or speak about the personal things, it shows your weaknesses and that you don't have to reveal.

Just follow these tips, if you find it useful and as an HR advising it thoroughly works and you'll crack the interview easily with an excellent impression over the interviewers.

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 28 Jan 2021

I applied via Walk-in and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical background experiences
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's very friendly interview

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 12 Mar 2021

I applied via Walk-in and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about, salary expietion, city introduction, custom service importance, vodafone basic details
    • Add your answer
  • Q2. Basic computer knowledge
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Confident levels very important

Customer Service Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 8 Oct 2020

I applied via Recruitment Consultant and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about ur self
    • Add your answer
  • Q2. Tell me about the bpo
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party company to handle specific business processes.

    • BPOs can handle a variety of processes such as customer service, technical support, and data entry.

    • Companies outsource to BPOs to save costs and improve efficiency.

    • BPOs are often located in countries with lower labor costs, such as India and the Philippines.

    • BPOs may operate onshore, nearshore...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - keep clam and answer smartly

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 29 Mar 2022

I was interviewed before Mar 2021.

Round 1 - HR 

(10 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Why should we hire you?
    • Add your answer
  • Q4. Share details of your previous job.
    • Add your answer
  • Q5. Why are you looking for a change?
    • Add your answer
  • Q6. Where do you see yourself in 5 years?
    • Add your answer
  • Q7. What are your strengths and weaknesses?
    • Add your answer
  • Q8. Tell me about yourself.
    • Add your answer
  • Q9. Plz explain daily routine
  • Ans. 

    My daily routine involves assisting customers, handling inquiries, and resolving complaints.

    • Check emails and voicemails for any customer inquiries or complaints

    • Assist customers with their needs and provide solutions to their problems

    • Handle billing and payment transactions

    • Maintain a clean and organized work area

    • Attend team meetings and training sessions to improve customer service skills

    • Answered by AI
    Add your answer
  • Q10. Plz explain dehli metro
  • Ans. 

    Delhi Metro is a rapid transit system serving Delhi and its satellite cities in the National Capital Region of India.

    • Delhi Metro has a total of 10 lines and 285 stations.

    • It is the largest and busiest metro network in India.

    • The first line of Delhi Metro was opened in 2002.

    • It has both elevated and underground sections.

    • Delhi Metro has made commuting easier and faster for millions of people in Delhi and NCR.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - My thinking is very good and interview is very interesting .

Customer Service Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 15 Sep 2020

I applied via Referral and was interviewed in Mar 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is communication skill
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - We have to improve our personality to apply any job, and develope your skills always, adaptability skills etc

Senior Customer Service Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 8 Feb 2022

I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction,, previous experience,
    • Add your answer
Round 2 - Assignment 

Write essay on a topic

Round 3 - HR 

(1 Question)

  • Q1. About myself and documentation and offer letter, all joining formalities were done.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Tech Mahindra Senior Customer Service Associate interview:
  • Basic English, Apptitude test
Interview preparation tips for other job seekers - Good Company to join. It is more 5 processes under voice and non voice channels. Good team of leads, Managers, HR. Very helpful and co-operative. Overall Good Experience working at Tech Mahindra.
More about working at Allianz Services

Allianz Services Interview FAQs

How many rounds are there in Allianz Services Manager OPS interview for experienced candidates?
Allianz Services interview process for experienced candidates usually has 3 rounds. The most common rounds in the Allianz Services interview process for experienced candidates are One-on-one Round and Resume Shortlist.

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Allianz Services Manager OPS Interview Process for Experienced

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Allianz Services Manager OPS Salary
based on 5 salaries
₹12 L/yr - ₹19 L/yr
33% more than the average Manager OPS Salary in India
View more details

Allianz Services Manager OPS Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

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