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All Area Access Solution CC Executive Interview Questions and Answers
All Area Access Solution CC Executive Interview Experiences
2 interviews found
Anonymous
(2 Questions)
- Q1. Basic introduction and knowledge about tele sales
- Q2. Basic introduction past experience
Interview Preparation Tips
I applied via Apna Jobs and was interviewed before Jul 2021. There were 2 interview rounds.
(2 Questions)
- Q1. Why you left your last company?
- Q2. Are you comfortable with shift timings?
Interview Preparation Tips
- Customer Service
Interview questions from similar companies
I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 4 interview rounds.
Test took around 10 to 15 min, where they asked me why I need this Job, I explain them in brief at the end they prefer me for another round.
For coding they simply setup an MCQ based question based on General Knowledge, Computer Hardware along with some Computer Basic Knowledge.
(4 Questions)
- Q1. What are your salary expectations?
- Q2. Where do you see yourself in 5 years?
- Q3. What are your strengths and weaknesses?
- Q4. Tell me about yourself.
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Nov 2021. There were 3 interview rounds.
Hii
Manage account
Human Resources work
(2 Questions)
- Q1. Tell Me about Yourself? How are you? What's Your Qualifications
- Q2. What's your qualifications
Interview Preparation Tips
And Resume
With a important questions
(1 Question)
- Q1. HR, round was not difficult at all, As they check on your Confidence, Skills and Communication. so be confident enough while your on call with HR for Interview.
(2 Questions)
- Q1. This was my Final round with Flipkart Executive, She check on me with my communication and had Mock call, the call was for delay in delivery and wrong product received, I got little nervous but as i had wo...
- Q2. It was good interview; it continued for around 20 min, It really nice talking to Flipkart Executive Reena on interview session.
Interview Preparation Tips
(1 Question)
- Q1. Why you want to join in our company?
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.
(1 Question)
- Q1. Intro? , About your education & qualification? If you are experienced so hr also asked about your work experience and please before interview you have must to know about the company where you go for the ...
Interview Preparation Tips
Speak politely in interview and please also focus on your spoken English .
And don't fell dissipated in interview.
And also focus on eye contect.
I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.
They asked my introduction and about my past work experience.
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Jan 2023. There were 2 interview rounds.
(5 Questions)
- Q1. Tell me about yourself?
- Ans.
I am a highly experienced executive with a strong background in CC management and a proven track record of driving success.
Over 10 years of experience in CC management
Successfully led teams to achieve and exceed targets
Implemented strategies to improve customer satisfaction and retention
Strong leadership and communication skills
Proficient in analyzing data and making data-driven decisions
- Q2. What was your last job role?
- Ans.
I was the Senior Sales Manager at XYZ Corporation.
Managed a team of 10 sales representatives
Developed and implemented sales strategies to achieve revenue targets
Built and maintained relationships with key clients
Analyzed market trends and competitor activities to identify business opportunities
- Q3. Tell me about the most memorable day in your life?
- Ans.
The day I climbed Mount Everest
Woke up before dawn and started the challenging ascent
Faced extreme weather conditions and physical exhaustion
Reached the summit and experienced a breathtaking view
Overcame personal fears and achieved a lifelong dream
- Q4. In case you've changed your domain they would as you the reason behind the same. "Why do you want to go for customer service instead of trying for your previous domain?"
- Q5. What is the difference between sympathy and empathy and being a customer service executive, is this necessary to empathize or sympathize a customer and why?
- Ans.
Sympathy is feeling sorry for someone, while empathy is understanding and sharing their feelings. As a customer service executive, it is necessary to empathize with customers.
Sympathy is feeling pity or sorrow for someone's situation, while empathy is putting yourself in their shoes and understanding their emotions.
Empathy allows the customer service executive to connect with the customer on a deeper level and provide ...
Interview Preparation Tips
Rinsit Luikhor
(1 Question)
- Q1. Something about yourself
(1 Question)
- Q1. Where tp you see yourself after five years
Interview Preparation Tips
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All Area Access Solution CC Executive Interview Process
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