Alibaba Group Product Manager Interview Questions and Answers

Q1. Tell me about a time where you went above and beyond
Ans. 
I once worked late into the night to fix a critical bug before a major product launch.
• Stayed late at the office to troubleshoot and resolve a critical bug

• Collaborated with cross-functional teams to expedite the resolution process

• Ensured the bug was fixed before the scheduled product launch
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Q2. Tell me about a time where you were obsessed over customers
Ans. 
I was obsessed over customers when I led a project to revamp our product based on customer feedback.
• Conducted extensive customer interviews to understand their pain points and needs

• Analyzed customer data and feedback to identify trends and common requests

• Worked closely with the development team to prioritize and implement customer-driven changes

• Regularly solicited feedback from customers on new features and updates

• Obse...read more
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Random things , impossible things.

Q1. How to make product better?
Ans. 
To make a product better, gather feedback from users, analyze data, prioritize features, and iterate on improvements.
• Gather feedback from users through surveys, interviews, and usability testing.

• Analyze data such as user behavior, engagement metrics, and customer support tickets to identify pain points and areas for improvement.

• Prioritize features based on impact, feasibility, and user needs.

• Iterate on improvements thr...read more
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Q2. How do you set ROI etc
Ans. 
Setting ROI involves analyzing costs and benefits to determine the return on investment for a product or project.
• Identify key metrics for measuring ROI, such as revenue generated, cost savings, or customer acquisition costs.

• Calculate the initial investment and ongoing costs associated with the product or project.

• Estimate the potential revenue or savings that the product or project will generate over a specific period o...read more
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Q1. How will you improve uber ride experience
Ans. 
By implementing features such as real-time driver ratings, personalized recommendations, and improved driver training programs.
• Implement real-time driver ratings to ensure quality service

• Offer personalized recommendations based on user preferences and past rides

• Enhance driver training programs to improve professionalism and customer service

• Introduce in-app feedback system for continuous improvement
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Q1. How would you increase the conversion rate on Call Now button on JD listings?
Ans. 
To increase conversion rate on Call Now button on JD listings, focus on improving visibility, adding compelling call-to-action, optimizing for mobile, and testing different placements.
• Improve visibility of the Call Now button by making it stand out with contrasting colors or larger size

• Add a compelling call-to-action next to the button, such as 'Call now for a free consultation'

• Optimize the button for mobile users by e...read more
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Q2. Walk me through your profile, experience and impact you have been able to deliver?
Ans. 
Experienced product manager with a track record of delivering impactful results.
• Over 5 years of experience in product management roles

• Led cross-functional teams to successfully launch 3 new products, resulting in a 20% increase in revenue

• Implemented customer feedback system that led to a 15% improvement in customer satisfaction

• Developed and executed product roadmap that resulted in a 30% increase in user engagement
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Q1. 1. Design a table reservation feature for Swiggy 2. Among your recently used apps, which one do you like & why 3. What resources do you use to stay up to date with prod mgmt
Ans. 
Designing a table reservation feature for Swiggy
• Allow users to search for restaurants with available tables

• Provide real-time availability and booking confirmation

• Allow users to specify their preferred table size and location

• Enable users to view and select available time slots

• Integrate with restaurant partners' reservation systems
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Q1. 1. RCA on why conversion is dropping in Flipkart 2. Design a navigational tool for a 3 year old 3. North star metric for Spotify
Ans. 
1. RCA on why conversion is dropping in Flipkart
• Analyze user behavior and identify any changes in the user journey

• Investigate any technical issues or bugs that may be affecting the conversion rate

• Review the effectiveness of marketing campaigns and promotions

• Analyze competitor strategies and pricing

• Collect feedback from customers to understand their pain points and areas of improvement
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Q1. Why do you want to join expedia
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Number of lifts in 40 storey building, optimise the lifts to reduce waiting time

Q1. Name your favourite non technical product
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Q2. If you were to launch a new product from the same company as your favourite product, what would it be/
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