The Akshaya Patra Foundation Interview Questions, Process, and Tips

Q1. You fresher or experience
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Q1. Why. To attempt job
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Q2. How to face customer
Ans. 
Facing customers involves active listening, empathy, problem-solving, and effective communication.
• Listen actively to understand customer needs and concerns.

• Show empathy and understanding towards customers' situations.

• Offer solutions and options to resolve customer issues.

• Communicate clearly and effectively to ensure customer satisfaction.

• Maintain a positive attitude and remain calm, even in challenging situations.
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Q3. What a customer support
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Customer support is the assistance provided to customers before, during, and after a purchase.
• Customer support involves addressing customer inquiries, issues, and complaints.

• It includes providing product information, troubleshooting, and resolving problems.

• Examples of customer support channels include phone, email, live chat, and social media.

• Good customer support leads to customer satisfaction and loyalty.
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Q4. How to growth company
Ans. 
Company growth can be achieved through strategic planning, innovation, market expansion, and effective leadership.
• Develop a clear growth strategy with specific goals and milestones

• Invest in research and development to innovate and stay ahead of competitors

• Expand into new markets or diversify product offerings to reach new customers

• Hire and retain top talent, and provide opportunities for professional development

• Establi...read more
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Q1. Selfintroduction
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Q1. What are your years of experience in your field?
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Q2. What was your most recent drawn salary?
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Q3. How many team members have you managed?
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Q1. Tell me something about yourself
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Q2. About your CTC and joining date
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Q3. About reference
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Q4. Past experience
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Q1. Normal correspondence detail with distribution
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Q2. Distribution & logistic related
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Q1. What is team and group
Ans. 
A team is a group of individuals working together towards a common goal, while a group is a collection of people with shared characteristics or interests.
• Team: Collaborative effort towards a specific objective (e.g. sports team, project team)

• Group: Collection of individuals with common characteristics or interests (e.g. book club, support group)
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Q2. What is spread sheet
Ans. 
A spreadsheet is a software application used for organizing, analyzing, and storing data in tabular form.
• Consists of rows and columns for data entry and manipulation

• Can perform calculations and create charts/graphs

• Examples include Microsoft Excel, Google Sheets
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Q1. My Qualification
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Q2. About my Experience
Ans. I have 4 years experience in this role
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Q3. When did you join
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Q1. My working activities
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Q2. Do you know any software tool
Ans. 
Yes, I am familiar with Microsoft Excel, SAP, and QuickBooks.
• Microsoft Excel is used for data entry and analysis

• SAP is an enterprise resource planning software

• QuickBooks is used for accounting purposes
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1 hour,General Aptitude questions

20 question medium to hard questions