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The Akshaya Patra Foundation
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I applied via Walk-in and was interviewed in Apr 2024. There were 5 interview rounds.
Means qustion answer
Some question and answer test
Facing customers involves active listening, empathy, problem-solving, and effective communication.
Listen actively to understand customer needs and concerns.
Show empathy and understanding towards customers' situations.
Offer solutions and options to resolve customer issues.
Communicate clearly and effectively to ensure customer satisfaction.
Maintain a positive attitude and remain calm, even in challenging situations.
Customer support is the assistance provided to customers before, during, and after a purchase.
Customer support involves addressing customer inquiries, issues, and complaints.
It includes providing product information, troubleshooting, and resolving problems.
Examples of customer support channels include phone, email, live chat, and social media.
Good customer support leads to customer satisfaction and loyalty.
Company growth can be achieved through strategic planning, innovation, market expansion, and effective leadership.
Develop a clear growth strategy with specific goals and milestones
Invest in research and development to innovate and stay ahead of competitors
Expand into new markets or diversify product offerings to reach new customers
Hire and retain top talent, and provide opportunities for professional development
Establi...
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Rating in categories
Assistant Manager
89
salaries
| ₹2.8 L/yr - ₹8.1 L/yr |
Senior Executive
85
salaries
| ₹2.5 L/yr - ₹7 L/yr |
Quality Executive
60
salaries
| ₹1.6 L/yr - ₹4.5 L/yr |
Executive Production
29
salaries
| ₹2.2 L/yr - ₹3.5 L/yr |
Operations Manager
26
salaries
| ₹4.3 L/yr - ₹10.5 L/yr |
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