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Airtel Xstream Telecalling/Telemarketing Executive Interview Questions and Answers

Updated 11 Sep 2020

Airtel Xstream Telecalling/Telemarketing Executive Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed in Aug 2020. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Where you worked before?
  • Q2. Why you left the job?
  • Q3. What do you know about this company?
  • Q4. Introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Always read something about the company in which you are going for job.

whether you give it in Hindi or english but give your introduction confidentely.

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. How has this position changed over time?
  • Q2. What are your strength and weakness?
  • Q3. Tell me about your experience in...
  • Q4. What did you love the most in job description?

Interview Preparation Tips

Interview preparation tips for other job seekers - Use appropriate language please don't be familiar during the progress

I applied via Walk-in and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Always ask family background and whos responsible for home budget and whos take responsbility for family income n most important what u doing if you got your salary then
  • Q2. Same question

Interview Preparation Tips

Interview preparation tips for other job seekers - Plz always ask family background n family income source bcz company need degree English and personalatiy but a fresher need job in any situation bcz he know the value of work n income.

I applied via Walk-in and was interviewed in Apr 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. What's your salary expectation?
  • Q2. Why do you want to work with this company?
  • Q3. What's your work?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, believe in yourself, always prepare before interview(like company detail ),
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - Coding Test 

1. Know Your Audience: Understand their expectations and tailor your speech accordingly.


2. Be Confident: Maintain good posture, make eye contact, and speak clearly.


3. Structure Your Talk: Start with an engaging introduction, deliver a clear message, and end with a strong conclusion.


4. Practice: Rehearse to improve your flow and timing.

Round 2 - Aptitude Test 

1. Core Topics: Arrays, strings, recursion, and algorithms (sorting, searching).


2. Problem-Solving: Practice coding on LeetCode or HackerRank.


3. Efficiency: Optimize for time and space complexity.


4. Languages: Be proficient in one (like Python, Java, or C++).


5. Debugging: Test for edge cases and fix errors quickly

Round 3 - Coding Test 

1. Core Topics: Arrays, strings, recursion, and algorithms (sorting, searching).


2. Problem-Solving: Practice coding on LeetCode or HackerRank.


3. Efficiency: Optimize for time and space complexity.


4. Languages: Be proficient in one (like Python, Java, or C++).


5. Debugging: Test for edge cases and fix errors quickly

Interview Preparation Tips

Interview preparation tips for other job seekers - Understand the Problem: Read the question carefully. Make sure you understand the input, output, and constraints.


2. Plan Before Coding: Outline your solution or algorithm on paper first.


3. Focus on Time and Space Complexity: Write optimized code. Avoid brute force if possible.


4. Practice Data Structures: Arrays, strings, linked lists, trees, and graphs are commonly tested.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(5 Questions)

  • Q1. Interior good ok
  • Ans. 

    Yes I am interested thank you

  • Answered by ganesh Vasavi
  • Q2. Just thank you so much
  • Ans. 

    Your most welcome your company reshammiyant is very good tell you

  • Answered by ganesh Vasavi
  • Q3. Yes it is very good company that's why I am
  • Ans. 

    Thank you so much I will do this film my preparation scheme

  • Answered by ganesh Vasavi
  • Q4. Yes it is very good company that's why I am cho yes I am interested
  • Q5. Aisa I am interested

Interview Preparation Tips

Interview preparation tips for other job seekers - Thank you forgiveness
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Good had tricky questions

Round 2 - One-on-one 

(2 Questions)

  • Q1. Ur experience on the project
  • Ans. 

    I have 2 years of experience working as a telecaller for a project focused on selling insurance policies.

    • Handled inbound and outbound calls to potential customers

    • Provided information about insurance policies and answered customer queries

    • Met daily targets for number of calls made and policies sold

  • Answered by AI
  • Q2. Toughest situation u ever face
  • Ans. 

    The toughest situation I ever faced was when I had to handle a difficult customer who was extremely angry and unreasonable.

    • Remaining calm and composed

    • Active listening to understand the customer's concerns

    • Empathizing with the customer's frustration

    • Finding a solution to address the customer's issues

    • Maintaining professionalism throughout the interaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Not that much worthy
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Not Selected

I applied via Company Website

Round 1 - One-on-one 

(1 Question)

  • Q1. Selfie introduction

Telecaller Interview Questions & Answers

Genpact user image Madhuri davidraju

posted on 19 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. How you handle aggressive customers
  • Ans. 

    I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.

    • Stay calm and composed

    • Listen actively to understand their concerns

    • Empathize with their emotions

    • Offer solutions to address their issues

    • Seek assistance from a supervisor if needed

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Easy test, can be easily solved

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your work ex

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