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AirAsia Ticketing Counter Staff Interview Questions, Process, and Tips

Updated 10 Feb 2024

AirAsia Ticketing Counter Staff Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(13 Questions)

  • Q1. YOUR SELF, my Self My name is ChilukaAkhila my age24, i was married,, i have 2 kids,, my skills Contect writing 5 months experience there my qualification 10th
  • Q2. WHY SHOULD I HIRE YOU ,, I HAVE NECESSARY SKILLS & PASSION FOR THE JOB many problems are there in my life
  • Ans. 

    SALARY EXPECTIONS,,, IM WORK HARD I ASK MORE BENFITNES

  • Answered Anonymously
  • Q3. What is your motivation,, my motivation is i was work to airline i like it so much
  • Ans. 

    My motivation is my dream my self who not those explain me my choose this is my self my encerage,,problems are there in my life you conform give me opportunity pleasee try to understand I'm a poor middle class person

  • Answered Anonymously
  • Q4. WHAT IS YOUR BLOOD,GROUP,, MY BLOOD GROUP IS 'O' POSITIVE
  • Q5. Why did you join in ariline,, i could like in culture, security, you can provide all
  • Q6. What is your weekeness,, my weekness is my brother &my dad
  • Q7. What is your strength,, my strength is my family , my self my knowledge
  • Q8. What to you like to eat,, i like to eat biryani, & Slatepencils
  • Q9. Why did you choose AirAsia,, Does not take money in your company
  • Q10. What is the dress code in AirAsia, Knee length skirtss
  • Ans. 

    The dress code in AirAsia for Ticketing Counter Staff is knee-length skirts.

    • The dress code for Ticketing Counter Staff in AirAsia is knee-length skirts.

    • Other acceptable options may include knee-length dresses or pantsuits.

    • The dress code is important to maintain a professional and uniform appearance.

    • It is essential to follow the dress code guidelines to represent the company's brand image.

    • Examples of appropriate attire ...

  • Answered by AI
  • Q11. What is AirAsia full form,,, AirAsia Group Bhd
  • Ans. 

    AirAsia full form is AirAsia Group Bhd

    • AirAsia is an airline company

    • The full form of AirAsia is AirAsia Group Bhd

    • AirAsia Group Bhd is the holding company of AirAsia

    • AirAsia operates flights to various destinations in Asia and beyond

  • Answered by AI
  • Q12. What is new name in AirAsia, AIX Connect
  • Ans. 

    The new name in AirAsia is AIX Connect.

    • AIX Connect is the new name for AirAsia.

    • It is a ticketing counter staff service provided by AirAsia.

    • AIX Connect offers ticketing services for AirAsia flights.

    • It is a convenient way for customers to book and manage their flights.

  • Answered by AI
  • Q13. What should i do in Airlines,, Teamwork,, experience,, hardworking,, Customer services
  • Ans. 

    Culture,, I like security is there because this is the strong reputation industry I like to work in Airlines

  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Give me opportunity in Air ticketing Ground staff I'm a poor person

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Hard
Process Duration
-
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Brief explain your experience
Round 2 - One-on-one 

(2 Questions)

  • Q1. How to create manual TST
  • Ans. 

    To create a manual TST, use the GDS system to input passenger details, flight information, and ticketing options.

    • Access the GDS system and log in with your credentials

    • Enter passenger details such as name, contact information, and passport number

    • Input flight information including departure and arrival cities, dates, and times

    • Select ticketing options such as fare class, payment method, and ticket delivery preferences

    • Revi...

  • Answered by AI
  • Q2. How to reissue manual part ticket
  • Ans. 

    To reissue a manual part ticket, follow the airline's specific procedures for reissuing tickets.

    • Contact the airline's ticketing department for assistance

    • Provide the original ticket number and passenger details

    • Pay any applicable fees for reissuing the ticket

    • Receive the new ticket confirmation and updated itinerary

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good luck

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Basic calculations and geography

Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Why did you leave your last job?
Round 3 - HR 

(1 Question)

  • Q1. What are you doing in your time off?

Interview Preparation Tips

Topics to prepare for British Airways Senior Travel Consultant interview:
  • Just be honest
Interview preparation tips for other job seekers - Don't appear via Mark Maker's consultancy. They are professional liars and a scam.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected

I was interviewed before Aug 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Ek dusre ticket book hota hai cancel hota hai cancel karna aata hai book karna aata hai paise r kitne baje ja rahi kitne baje timing hai ticket
Round 3 - One-on-one 

(2 Questions)

  • Q1. Very hand very adventure the successful job anywhere the successful job
  • Q2. Air ticket in ground staff Anita airlines air ticket in ground staff job

Interview Preparation Tips

Interview preparation tips for other job seekers - Very concentrate ham focus karenge very beautiful job air ticket in ground staff

I applied via Recruitment Consulltant and was interviewed in May 2022. There was 1 interview round.

Round 1 - Telephonic Call 

(12 Questions)

  • Q1. Why do you think we should hire you.
  • Ans. 

    I have the necessary skills, experience, and passion for the job.

    • I have a strong background in ticketing and event management.

    • I am highly organized and detail-oriented, ensuring accurate and efficient ticketing processes.

    • I have excellent communication and customer service skills, providing a positive experience for customers.

    • I am proficient in using ticketing software and technology.

    • I am a team player and can collabora...

  • Answered by AI
  • Q2. Introduce yourself . Your qualifications.
  • Ans. 

    I am a highly qualified Ticketing Executive with a strong background in customer service and event management.

    • Bachelor's degree in Hospitality Management

    • 5 years of experience in ticketing and event coordination

    • Proficient in using ticketing software and CRM systems

    • Excellent communication and problem-solving skills

    • Proven track record of delivering exceptional customer service

    • Ability to work under pressure and meet tight

  • Answered by AI
  • Q3. What do think of teamwork .?
  • Ans. 

    Teamwork is essential for achieving success and fostering a positive work environment.

    • Teamwork promotes collaboration and synergy among team members.

    • It allows for the sharing of ideas, skills, and resources.

    • Teamwork enhances problem-solving abilities as different perspectives are considered.

    • It improves communication and builds trust among team members.

    • Teamwork increases productivity and efficiency by dividing tasks and...

  • Answered by AI
  • Q4. What is your strength?
  • Ans. 

    My strength is my attention to detail and ability to multitask effectively.

    • Attention to detail: I have a keen eye for spotting errors and inconsistencies, ensuring accurate ticketing processes.

    • Multitasking: I can handle multiple tasks simultaneously, prioritizing and organizing my work efficiently.

    • Example: In my previous role, I successfully managed ticket sales for multiple events simultaneously, ensuring smooth opera...

  • Answered by AI
  • Q5. What is your weakness?
  • Ans. 

    One of my weaknesses is that I can be overly detail-oriented, which sometimes leads to spending too much time on minor tasks.

    • I tend to get caught up in the small details and lose sight of the bigger picture.

    • I have a tendency to double-check my work multiple times to ensure accuracy.

    • I sometimes struggle with prioritizing tasks and may spend too much time on less important ones.

    • I am actively working on improving my time

  • Answered by AI
  • Q6. Question on work under pressure
  • Q7. What knowledge do you have about the company??
  • Ans. 

    The company is a leading ticketing platform that provides online ticketing solutions for various events and venues.

    • The company offers a user-friendly online platform for customers to purchase tickets for concerts, sports events, theater shows, and more.

    • They provide secure payment options and ensure a seamless ticketing experience for customers.

    • The company also offers event organizers a comprehensive ticketing managemen...

  • Answered by AI
  • Q8. Do you want to do repetitive work?
  • Ans. 

    No, I prefer a mix of tasks and challenges.

    • I enjoy variety in my work and find repetitive tasks less engaging.

    • I thrive in environments where I can learn and grow, which is often hindered by repetitive work.

    • I believe in finding efficient ways to automate repetitive tasks to free up time for more meaningful work.

    • Repetitive work can lead to boredom and decreased motivation, whereas diverse tasks keep me energized and moti...

  • Answered by AI
  • Q9. What are your skills .??
  • Ans. 

    I have excellent communication and organizational skills, as well as a strong attention to detail.

    • Strong communication skills

    • Organizational skills

    • Attention to detail

  • Answered by AI
  • Q10. Any queries related to the company and your work ?
  • Ans. 

    Yes, I have a few queries related to the company and my work.

    • Can you tell me more about the company culture and values?

    • What are the key responsibilities of a Ticketing Executive in this company?

    • Are there any growth opportunities or career development programs available?

    • How does the ticketing system work here? Do we use any specific software or tools?

    • What is the typical ticket volume and how do you handle peak periods?

    • I...

  • Answered by AI
  • Q11. What are your salary expectations?
  • Ans. 

    I expect a salary that is competitive and commensurate with my skills and experience.

    • Research the average salary range for Ticketing Executives in your industry and location.

    • Consider your qualifications, experience, and the value you can bring to the company.

    • Be prepared to negotiate and discuss benefits and perks in addition to salary.

    • Avoid giving a specific number unless pressed, focus on the value you can provide.

  • Answered by AI
  • Q12. Any doubt related to the task given to you?

Interview Preparation Tips

Topics to prepare for InterGlobe Aviation Ticketing Executive interview:
  • Team management
  • Team work
  • Work under pressure
  • Strength and weakness
Interview preparation tips for other job seekers - Choose jobs as per your qualifications and your skills.
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Aviation related questions
  • Q2. World map related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - There is no growth. It's a dead end.

I applied via Recruitment Consulltant and was interviewed in Apr 2022. There was 1 interview round.

Round 1 - Telephonic Call 

(2 Questions)

  • Q1. My Name is Pushpa. I am 22 Yrs old. I have done my Graduation in 2019 from Delhi University in B.VOC Web designing. Currently i am living in Rewari , Haryana. I have a computer Knowledge. I have worked ...
  • Q2. My skills is Good- Communication skill, Effective-leadership,

Interview Preparation Tips

Interview preparation tips for other job seekers - I am looking a job in a aviation sector in a air ticketing executive to build my carrer that i can utilize my skill.

I applied via AmbitionBox and was interviewed in Oct 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Case Study 

When i college life study i have so many face problem

Round 3 - One-on-one 

(18 Questions)

  • Q1. What is your strength or weakness
  • Ans. My strength is i have to work or my weakness is i cannot properly time management
  • Answered Anonymously
  • Q2. What is your family background
  • Q3. What is your salary expectation
  • Ans. I m expect salary around 20000 or 25000
  • Answered Anonymously
  • Q4. Tell me about yourself
  • Ans. Hi my name is sangita barman i m from assam
  • Answered Anonymously
  • Q5. Why r u interested to this job
  • Ans. Because this is my first dream but financial problem thats y cannot successful
  • Answered Anonymously
  • Q6. Why r u job interested to another place
  • Ans. Because i like to go another place & communicate people
  • Answered Anonymously
  • Q7. Can u tell me assam is famous for what
  • Q8. Assam is most important temple name is what
  • Ans. 

    The most important temple in Assam is the Kamakhya Temple.

    • The Kamakhya Temple is located in Guwahati, Assam.

    • It is dedicated to the goddess Kamakhya, who is believed to be the embodiment of female power.

    • The temple is one of the oldest and most revered Shakti Peethas in India.

    • It attracts a large number of devotees and tourists from all over the world.

    • The temple complex also includes several other smaller temples and shri...

  • Answered by AI
  • Q9. Assam language is what
  • Q10. Assam famous river name is what
  • Ans. 

    The famous river in Assam is the Brahmaputra River.

    • The Brahmaputra River is one of the major rivers in Asia.

    • It originates in the Himalayas and flows through Tibet, India, and Bangladesh.

    • The river is known for its strong currents and is an important waterway for transportation and irrigation.

    • It is also home to diverse flora and fauna, including the endangered Gangetic dolphin.

    • The Brahmaputra River is a popular tourist a...

  • Answered by AI
  • Q11. India capital name is what
  • Ans. 

    The capital of India is New Delhi.

    • The capital city of India is New Delhi.

    • New Delhi is located in the northern part of India.

    • New Delhi is the seat of the Indian government and houses important political and administrative institutions.

    • The city is known for its rich history, diverse culture, and iconic landmarks like the Red Fort and India Gate.

  • Answered by AI
  • Q12. How many state are there in india
  • Q13. Name of the most longest river in india
  • Ans. 

    The longest river in India is the Ganges, also known as the Ganga.

    • The Ganges is a trans-boundary river that flows through India and Bangladesh.

    • It is considered sacred by Hindus and is worshipped as the goddess Ganga.

    • The river originates from the Gangotri Glacier in the state of Uttarakhand and flows through several states before emptying into the Bay of Bengal.

    • The Ganges is not only the longest river in India but also ...

  • Answered by AI
  • Q14. Who is invented computer
  • Ans. 

    The computer was invented by multiple individuals, including Charles Babbage and Alan Turing.

    • The concept of a programmable machine was first proposed by Charles Babbage in the early 19th century.

    • Alan Turing is considered the father of theoretical computer science and artificial intelligence.

    • The first electronic digital computer, called the ENIAC, was developed by John W. Mauchly and J. Presper Eckert in the 1940s.

    • The m...

  • Answered by AI
  • Q15. Who is the father of economics
  • Ans. 

    Adam Smith is considered the father of economics.

    • Adam Smith, a Scottish economist, is widely regarded as the father of economics.

    • He is known for his book 'The Wealth of Nations' published in 1776.

    • Smith's ideas laid the foundation for modern economic theory and the concept of free markets.

    • He emphasized the importance of division of labor, self-interest, and the invisible hand of the market.

    • Smith's work greatly influence...

  • Answered by AI
  • Q16. Where is the situated is howrah bridge
  • Q17. What is famous food of hyderabad
  • Q18. What is the most important thing is airhostess girl
  • Ans. 

    The most important thing in an airhostess girl is excellent customer service skills and the ability to ensure passenger safety and comfort.

    • Excellent customer service skills

    • Passenger safety and comfort

    • Effective communication and interpersonal skills

    • Knowledge of emergency procedures

    • Ability to handle difficult situations calmly

    • Professional appearance and grooming

    • Language proficiency

    • Teamwork and collaboration

  • Answered by AI
Round 4 - Assignment 

All airhostesses serve the guest & care all staff

Round 5 - Aptitude Test 

1+2=3
2+3=5
3+4=7
4+5=9

Interview Preparation Tips

Interview preparation tips for other job seekers - Please everybody help me for this give me opportunity

I applied via Recruitment Consulltant and was interviewed in Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview is a cake walk, nothing complicated, just have basic knowledge of airport code

AirAsia Interview FAQs

How many rounds are there in AirAsia Ticketing Counter Staff interview?
AirAsia interview process usually has 1 rounds. The most common rounds in the AirAsia interview process are HR.
What are the top questions asked in AirAsia Ticketing Counter Staff interview?

Some of the top questions asked at the AirAsia Ticketing Counter Staff interview -

  1. What is the dress code in AirAsia, Knee length skir...read more
  2. WHAT IS YOUR BLOOD,GROUP,, MY BLOOD GROUP IS 'O' POSIT...read more
  3. What is new name in AirAsia, AIX Conn...read more

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AirAsia Ticketing Counter Staff Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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