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40+ Amazon Development Centre India Interview Questions and Answers

Updated 17 Jan 2025
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Q1. What you do when a customer complaint

Ans.

When a customer complaint arises, I listen attentively, empathize with their concerns, investigate the issue, propose a solution, and follow up to ensure satisfaction.

  • Listen attentively to the customer's complaint

  • Empathize with their concerns and show understanding

  • Investigate the issue by gathering relevant information

  • Propose a solution or offer alternatives to address the complaint

  • Follow up with the customer to ensure their satisfaction

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Q2. How & when to develop gauge & fixture during NPD

Ans.

Gauges and fixtures should be developed during the design phase of NPD to ensure quality and efficiency.

  • Identify critical dimensions and tolerances early on

  • Develop gauges and fixtures to measure and verify these dimensions

  • Test and refine gauges and fixtures throughout the design process

  • Ensure gauges and fixtures are compatible with manufacturing processes

  • Finalize gauges and fixtures before production begins

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Q3. Phase in APQP, when submit PPAP

Ans.

PPAP submission is the final phase of APQP.

  • PPAP submission is the final step in the APQP process.

  • It involves submitting a Production Part Approval Process (PPAP) to the customer.

  • PPAP includes documentation and samples that demonstrate the product meets customer requirements.

  • PPAP submission is necessary before production can begin.

  • PPAP submission is a critical step in ensuring product quality and customer satisfaction.

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Q4. Five phase in APQP, PPAP is submitted in 4th phase

Ans.

APQP consists of five phases, with PPAP being submitted in the fourth phase.

  • APQP stands for Advanced Product Quality Planning.

  • The five phases of APQP are: Planning and Program Definition, Product Design and Development, Process Design and Development, Product and Process Validation, and Launch, Feedback, Assessment, and Corrective Action.

  • PPAP stands for Production Part Approval Process.

  • PPAP is submitted in the fourth phase of APQP, which is the Product and Process Validation ...read more

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Q5. How to do process audit

Ans.

Process audit involves reviewing and evaluating a company's procedures and policies to ensure they are effective and efficient.

  • Identify the process to be audited

  • Define the audit objectives and scope

  • Select the audit team and assign roles

  • Gather and analyze data

  • Identify areas for improvement

  • Develop and implement corrective actions

  • Monitor and follow up on corrective actions

  • Document the audit findings and recommendations

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Q6. What is density and melting point of plastics material ( ABS,PP,PC, NYLON etc) all engineering plastic material.

Ans.

Density and melting point vary for different engineering plastic materials such as ABS, PP, PC, and Nylon.

  • Density of ABS ranges from 1.03 to 1.21 g/cm³ and its melting point is around 105°C.

  • PP has a density of 0.90 to 0.91 g/cm³ and its melting point is around 160°C.

  • PC has a density of 1.20 to 1.22 g/cm³ and its melting point is around 300°C.

  • Nylon has a density of 1.12 to 1.15 g/cm³ and its melting point is around 220°C.

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Q7. What is quality. And why quality required for an organisation?

Ans.

Quality is the measure of excellence or superiority of a product or service. It is essential for an organization to ensure customer satisfaction and maintain a competitive edge.

  • Quality refers to the degree of excellence or superiority of a product or service.

  • It involves meeting or exceeding customer expectations and requirements.

  • Quality is crucial for customer satisfaction and loyalty.

  • It helps in building a strong reputation and brand image.

  • Quality reduces costs by minimizing...read more

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Q8. How to make PPT

Ans.

To make a PPT, use a software like PowerPoint or Google Slides and follow a structure with clear and concise content.

  • Choose a template or create your own design

  • Add relevant and visually appealing images

  • Use bullet points and short sentences

  • Practice your presentation before presenting

  • Include a conclusion and call to action

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Q9. How many documents in ppap and tell all in detail?

Ans.

PPAP typically consists of 18 documents including items like control plans, FMEAs, and PSWs.

  • PPAP typically consists of 18 documents

  • Some key documents in PPAP include control plans, FMEAs, PSWs, and dimensional results

  • Each document serves a specific purpose in ensuring product quality and compliance

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Q10. What is the capa and poder coating

Ans.

CAPA stands for Corrective and Preventive Action. Powder coating is a type of coating that is applied as a free-flowing, dry powder.

  • CAPA is a process used to identify, investigate, and correct quality issues in a product or process

  • Powder coating is a method of applying a protective and decorative finish to a wide range of materials

  • Powder coating is often used in industries such as automotive, aerospace, and construction

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Q11. What is main role of an Engineer

Ans.

The main role of an Engineer is to design, develop, and maintain systems and structures that solve problems and improve society.

  • Designing and creating solutions to technical problems

  • Developing and implementing new technologies

  • Maintaining and improving existing systems

  • Collaborating with other professionals to achieve project goals

  • Ensuring safety and compliance with regulations

  • Analyzing data and conducting experiments

  • Providing technical support and troubleshooting

  • Continuously l...read more

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Q12. What is the opl and sort term test

Ans.

OPL and SORT are statistical tests used in quality control to determine if a process is stable and in control.

  • OPL stands for One Point Lesson and is used to train employees on a specific task or process.

  • SORT stands for Sequential Occurrence Ratio Test and is used to detect shifts or trends in a process.

  • Both tests are used to ensure that a process is consistent and producing quality products.

  • For example, if a company is producing widgets and notices a sudden increase in defect...read more

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Q13. How

Ans.

Can you please clarify the question?

  • I'm sorry, I don't understand what you're asking.

  • Could you please rephrase the question?

  • I need more information to answer that question.

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Q14. What is the paint shop quality

Ans.

The paint shop quality refers to the level of excellence in the painting process and the final appearance of the painted products.

  • Paint shop quality is determined by factors such as the adherence to painting standards and specifications, the use of high-quality paint materials, and the skill of the painters.

  • It involves ensuring that the painted products have a smooth and even finish, with no visible defects like drips, runs, or orange peel texture.

  • The paint shop quality also ...read more

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Q15. What is the quality?

Ans.

Quality is the degree of excellence of a product or service that meets or exceeds customer expectations.

  • Quality is meeting or exceeding customer expectations

  • It is the degree of excellence of a product or service

  • It involves meeting the required specifications and standards

  • It is achieved through continuous improvement and adherence to processes

  • Examples of quality include durability, reliability, and customer satisfaction

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Q16. Minimum and maximum tonnage machine how much?

Ans.

The minimum and maximum tonnage of a machine depends on its type and purpose.

  • Minimum and maximum tonnage can vary greatly depending on the type of machine (e.g. hydraulic press, injection molding machine)

  • For example, a hydraulic press may have a minimum tonnage of 10 tons and a maximum tonnage of 500 tons

  • It is important to consider the intended use of the machine when determining the appropriate tonnage range

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Q17. What is the paint shop process

Ans.

Paint shop process involves preparing the surface, applying primer, base coat, and clear coat to achieve the desired finish.

  • Surface preparation involves cleaning, sanding, and masking.

  • Primer is applied to improve adhesion and corrosion resistance.

  • Base coat provides color and texture.

  • Clear coat protects the base coat and provides gloss.

  • Paint curing is done in an oven or under UV light.

  • Quality control involves checking for defects like runs, orange peel, and color match.

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Q18. What is the 7qc tools

Ans.

The 7QC tools are a set of quality control tools used to identify and solve quality-related problems in manufacturing processes.

  • The 7QC tools include: Pareto chart, cause-and-effect diagram, check sheet, control chart, histogram, scatter diagram, and flowchart.

  • These tools help to identify the root cause of quality problems, track progress, and make data-driven decisions.

  • For example, a Pareto chart can be used to identify the most common defects in a manufacturing process, whi...read more

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Q19. Differnce between oil mtc and water mtc

Ans.

Oil MTC and Water MTC differ in terms of their properties, usage, and maintenance requirements.

  • Oil MTC is used for lubrication and cooling in machinery, while Water MTC is used for cooling and heating in HVAC systems.

  • Oil MTC has higher viscosity and thermal conductivity than Water MTC.

  • Oil MTC requires regular oil changes and filter replacements, while Water MTC requires regular cleaning and chemical treatment to prevent corrosion and bacterial growth.

  • Oil MTC is more expensive...read more

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Q20. What is time?

Ans.

Time is a concept that measures the duration between events or moments.

  • Time is a continuous and irreversible flow of events.

  • It can be measured in seconds, minutes, hours, days, weeks, months, and years.

  • Time is relative and can be perceived differently by different people.

  • It is an essential factor in scheduling, planning, and organizing.

  • Examples of time-related measurements include clock time, calendar time, and elapsed time.

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Q21. Suggest me to make my personality more good

Ans.

To improve your personality, focus on communication skills, empathy, positivity, and self-awareness.

  • Work on improving your communication skills by actively listening, speaking clearly, and being assertive.

  • Practice empathy by putting yourself in others' shoes and showing understanding and compassion.

  • Maintain a positive attitude, even in challenging situations, to inspire and uplift those around you.

  • Increase self-awareness by reflecting on your actions, emotions, and motivation...read more

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Q22. Mold correction & plastic molding defect & it's resolution.

Ans.

Mold correction & plastic molding defects are common in manufacturing. Understanding root causes & implementing corrective actions is crucial.

  • Identify the root cause of the molding defect, such as improper temperature, pressure, or cooling time.

  • Implement corrective actions like adjusting settings, changing materials, or modifying the mold design.

  • Regularly monitor the molding process to ensure defects are minimized and quality is maintained.

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Q23. What is the 5s &kaizen

Ans.

5S is a methodology for workplace organization and Kaizen is a continuous improvement process.

  • 5S involves sorting, simplifying, sweeping, standardizing, and sustaining a workplace to improve efficiency and safety.

  • Kaizen involves identifying and eliminating waste, improving processes, and continuously making small improvements.

  • Both methodologies are commonly used in manufacturing and other industries to improve quality and productivity.

  • Example of 5S: organizing tools in a tool...read more

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Q24. WHAT 4.0 MANUFACTURING,WHAT IS PROGNOSTIC?

Ans.

Prognostic is a predictive maintenance technique used in Industry 4.0 manufacturing.

  • Prognostic uses data analysis and machine learning to predict when maintenance is needed.

  • It helps prevent unexpected downtime and reduces maintenance costs.

  • Examples of prognostic techniques include vibration analysis and oil analysis.

  • Prognostic is a key component of smart manufacturing and Industry 4.0.

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Q25. Differnce between kaizen and 5S

Ans.

Kaizen is a continuous improvement philosophy, while 5S is a workplace organization method.

  • Kaizen focuses on making small, incremental improvements in processes and systems.

  • 5S is a method for organizing and maintaining a clean, efficient, and safe workplace.

  • Kaizen involves all employees in identifying and implementing improvements.

  • 5S consists of five steps: Sort, Set in Order, Shine, Standardize, and Sustain.

  • Example: Kaizen could involve reducing waste in a manufacturing proc...read more

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Q26. What's mould flow analysis?

Ans.

Mould flow analysis is a simulation technique used to predict how molten plastic will flow in a mold during the injection molding process.

  • Helps optimize the design of the mold and the injection molding process

  • Identifies potential issues such as air traps, weld lines, and sink marks

  • Allows for adjustments to be made before physical production begins

  • Can improve part quality and reduce manufacturing costs

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Q27. Difference between jig and fixture?

Ans.

Jigs guide the cutting tool, while fixtures hold the workpiece in place during machining.

  • Jigs are used to guide the cutting tool, ensuring accuracy and repeatability.

  • Fixtures are used to hold the workpiece in place during machining operations.

  • Jigs are often used in drilling, tapping, and reaming operations.

  • Fixtures are commonly used in milling, grinding, and welding processes.

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Q28. What is molds products?

Ans.

Molded products are items created by shaping a material into a specific form using a mold.

  • Molded products are made by pouring or injecting a material into a mold and allowing it to solidify or cure.

  • The mold determines the shape and size of the final product.

  • Common examples of molded products include plastic containers, automotive parts, and rubber seals.

  • Molded products are often used in manufacturing industries for their cost-effectiveness and ability to produce complex shape...read more

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Q29. How many types of plastics.

Ans.

There are seven types of plastics, each with unique properties and uses.

  • There are seven types of plastics identified by the resin identification code (RIC) system.

  • The seven types are: PET, HDPE, PVC, LDPE, PP, PS, and OTHER.

  • Each type has unique properties and uses, such as PET being used for water bottles and HDPE for milk jugs.

  • The OTHER category includes plastics such as polycarbonate and polylactic acid (PLA).

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Q30. What is Diesel engine and petrol engine

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Q31. What's cp and cpk?

Ans.

Cp and Cpk are process capability indices used to assess the ability of a process to produce output within specification limits.

  • Cp is a measure of process capability that compares the spread of the process to the width of the specification limits.

  • Cpk takes into account the centering of the process within the specification limits as well.

  • Higher values of Cp and Cpk indicate better process capability.

  • For Cp, a value of 1 means the process spread is equal to the specification wi...read more

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Q32. What part manufacturers?

Ans.

Part manufacturers are companies that produce components or parts used in various products.

  • Part manufacturers specialize in producing specific components or parts.

  • They often work with engineers to design and create custom parts.

  • Examples include companies that manufacture screws, gears, circuit boards, etc.

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Q33. What is automobile engineering

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Q34. Which machine used?

Ans.

Various machines are used in engineering, depending on the specific task at hand.

  • Milling machines are used for cutting and shaping solid materials.

  • Lathe machines are used for shaping metal or wood by rotating the workpiece against a cutting tool.

  • Drilling machines are used for creating holes in materials.

  • Grinding machines are used for finishing workpieces by removing excess material.

  • CNC machines are computer-controlled machines used for precision machining tasks.

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Q35. What is 2stroke engine

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Q36. What is quality management

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Q37. What is knowledge of paint

Ans.

Knowledge of paint refers to understanding the properties, types, application techniques, and safety precautions associated with paints and coatings.

  • Understanding the chemical composition and properties of different types of paints

  • Knowledge of various paint application techniques such as brushing, rolling, and spraying

  • Familiarity with different types of paint finishes like matte, gloss, and satin

  • Understanding the importance of surface preparation before painting

  • Awareness of s...read more

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Q38. what is cureent salary

Ans.

I am currently earning $60,000 per year.

  • Current salary is $60,000 per year

  • Salary is subject to negotiation based on job responsibilities and benefits

  • Previous salary may not accurately reflect current market value

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Q39. How to use SAP software

Ans.

SAP software is used for managing business operations and data. It has various modules for different functions.

  • Log in to SAP using your credentials

  • Select the module you want to work on, such as finance or sales

  • Enter data into the fields provided

  • Save your work and exit the module when finished

  • Use transaction codes to navigate quickly between modules

  • Use the help function or consult user manuals for assistance

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Q40. What is

Ans.

The question is incomplete or missing.

  • Please provide the complete question for a proper answer.

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Q41. What is the moter

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Q42. how much exp in hvac

Ans.

I have 5 years of experience in HVAC installation, maintenance, and repair.

  • I have worked in the HVAC industry for 5 years

  • Experience includes installation, maintenance, and repair of HVAC systems

  • Familiar with troubleshooting and problem-solving in HVAC systems

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Q43. RFQ preparation process

Ans.

RFQ preparation process involves gathering requirements, creating a detailed document, and sending it to potential suppliers.

  • Understand the requirements and scope of the project

  • Create a detailed RFQ document outlining specifications, quantities, delivery timelines, etc.

  • Send the RFQ to potential suppliers and wait for their responses

  • Evaluate the responses based on criteria like cost, quality, and delivery capabilities

  • Negotiate with suppliers to finalize terms and pricing

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Q44. Look NPD Procedure

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