40+ Tietoevry Interview Questions and Answers

When a customer complaint arises, I listen attentively, empathize with their concerns, investigate the issue, propose a solution, and follow up to ensure satisfaction.

• Listen attentively to the customer's complaint

• Empathize with their concerns and show understanding

• Investigate the issue by gathering relevant information

• Propose a solution or offer alternatives to address the complaint

• Follow up with the customer to ensure their satisfaction

Gauges and fixtures should be developed during the design phase of NPD to ensure quality and efficiency.

• Identify critical dimensions and tolerances early on

• Develop gauges and fixtures to measure and verify these dimensions

• Test and refine gauges and fixtures throughout the design process

• Ensure gauges and fixtures are compatible with manufacturing processes

• Finalize gauges and fixtures before production begins

PPAP submission is the final phase of APQP.

• PPAP submission is the final step in the APQP process.

• It involves submitting a Production Part Approval Process (PPAP) to the customer.

• PPAP includes documentation and samples that demonstrate the product meets customer requirements.

• PPAP submission is necessary before production can begin.

• PPAP submission is a critical step in ensuring product quality and customer satisfaction.

APQP consists of five phases, with PPAP being submitted in the fourth phase.

• APQP stands for Advanced Product Quality Planning.

• The five phases of APQP are: Planning and Program Definition, Product Design and Development, Process Design and Development, Product and Process Validation, and Launch, Feedback, Assessment, and Corrective Action.

• PPAP stands for Production Part Approval Process.

• PPAP is submitted in the fourth phase of APQP, which is the Product and Process Validation ...read more

Process audit involves reviewing and evaluating a company's procedures and policies to ensure they are effective and efficient.

• Identify the process to be audited

• Define the audit objectives and scope

• Select the audit team and assign roles

• Gather and analyze data

• Identify areas for improvement

• Develop and implement corrective actions

• Monitor and follow up on corrective actions

• Document the audit findings and recommendations

Density and melting point vary for different engineering plastic materials such as ABS, PP, PC, and Nylon.

• Density of ABS ranges from 1.03 to 1.21 g/cm³ and its melting point is around 105°C.

• PP has a density of 0.90 to 0.91 g/cm³ and its melting point is around 160°C.

• PC has a density of 1.20 to 1.22 g/cm³ and its melting point is around 300°C.

• Nylon has a density of 1.12 to 1.15 g/cm³ and its melting point is around 220°C.

Quality is the measure of excellence or superiority of a product or service. It is essential for an organization to ensure customer satisfaction and maintain a competitive edge.

• Quality refers to the degree of excellence or superiority of a product or service.

• It involves meeting or exceeding customer expectations and requirements.

• Quality is crucial for customer satisfaction and loyalty.

• It helps in building a strong reputation and brand image.

• Quality reduces costs by minimizing...read more

To make a PPT, use a software like PowerPoint or Google Slides and follow a structure with clear and concise content.

• Choose a template or create your own design

• Add relevant and visually appealing images

• Use bullet points and short sentences

• Practice your presentation before presenting

• Include a conclusion and call to action

PPAP typically consists of 18 documents including items like control plans, FMEAs, and PSWs.

• PPAP typically consists of 18 documents

• Some key documents in PPAP include control plans, FMEAs, PSWs, and dimensional results

• Each document serves a specific purpose in ensuring product quality and compliance

CAPA stands for Corrective and Preventive Action. Powder coating is a type of coating that is applied as a free-flowing, dry powder.

• CAPA is a process used to identify, investigate, and correct quality issues in a product or process

• Powder coating is a method of applying a protective and decorative finish to a wide range of materials

• Powder coating is often used in industries such as automotive, aerospace, and construction

The main role of an Engineer is to design, develop, and maintain systems and structures that solve problems and improve society.

• Designing and creating solutions to technical problems

• Developing and implementing new technologies

• Maintaining and improving existing systems

• Collaborating with other professionals to achieve project goals

• Ensuring safety and compliance with regulations

• Analyzing data and conducting experiments

• Providing technical support and troubleshooting

• Continuously l...read more

OPL and SORT are statistical tests used in quality control to determine if a process is stable and in control.

• OPL stands for One Point Lesson and is used to train employees on a specific task or process.

• SORT stands for Sequential Occurrence Ratio Test and is used to detect shifts or trends in a process.

• Both tests are used to ensure that a process is consistent and producing quality products.

• For example, if a company is producing widgets and notices a sudden increase in defect...read more

Can you please clarify the question?

• I'm sorry, I don't understand what you're asking.

• Could you please rephrase the question?

• I need more information to answer that question.

The paint shop quality refers to the level of excellence in the painting process and the final appearance of the painted products.

• Paint shop quality is determined by factors such as the adherence to painting standards and specifications, the use of high-quality paint materials, and the skill of the painters.

• It involves ensuring that the painted products have a smooth and even finish, with no visible defects like drips, runs, or orange peel texture.

• The paint shop quality also ...read more

Quality is the degree of excellence of a product or service that meets or exceeds customer expectations.

• Quality is meeting or exceeding customer expectations

• It is the degree of excellence of a product or service

• It involves meeting the required specifications and standards

• It is achieved through continuous improvement and adherence to processes

• Examples of quality include durability, reliability, and customer satisfaction

The minimum and maximum tonnage of a machine depends on its type and purpose.

• Minimum and maximum tonnage can vary greatly depending on the type of machine (e.g. hydraulic press, injection molding machine)

• For example, a hydraulic press may have a minimum tonnage of 10 tons and a maximum tonnage of 500 tons

• It is important to consider the intended use of the machine when determining the appropriate tonnage range

Paint shop process involves preparing the surface, applying primer, base coat, and clear coat to achieve the desired finish.

• Surface preparation involves cleaning, sanding, and masking.

• Primer is applied to improve adhesion and corrosion resistance.

• Base coat provides color and texture.

• Clear coat protects the base coat and provides gloss.

• Paint curing is done in an oven or under UV light.

• Quality control involves checking for defects like runs, orange peel, and color match.

The 7QC tools are a set of quality control tools used to identify and solve quality-related problems in manufacturing processes.

• The 7QC tools include: Pareto chart, cause-and-effect diagram, check sheet, control chart, histogram, scatter diagram, and flowchart.

• These tools help to identify the root cause of quality problems, track progress, and make data-driven decisions.

• For example, a Pareto chart can be used to identify the most common defects in a manufacturing process, whi...read more

Oil MTC and Water MTC differ in terms of their properties, usage, and maintenance requirements.

• Oil MTC is used for lubrication and cooling in machinery, while Water MTC is used for cooling and heating in HVAC systems.

• Oil MTC has higher viscosity and thermal conductivity than Water MTC.

• Oil MTC requires regular oil changes and filter replacements, while Water MTC requires regular cleaning and chemical treatment to prevent corrosion and bacterial growth.

• Oil MTC is more expensive...read more

Time is a concept that measures the duration between events or moments.

• Time is a continuous and irreversible flow of events.

• It can be measured in seconds, minutes, hours, days, weeks, months, and years.

• Time is relative and can be perceived differently by different people.

• It is an essential factor in scheduling, planning, and organizing.

• Examples of time-related measurements include clock time, calendar time, and elapsed time.

To improve your personality, focus on communication skills, empathy, positivity, and self-awareness.

• Work on improving your communication skills by actively listening, speaking clearly, and being assertive.

• Practice empathy by putting yourself in others' shoes and showing understanding and compassion.

• Maintain a positive attitude, even in challenging situations, to inspire and uplift those around you.

• Increase self-awareness by reflecting on your actions, emotions, and motivation...read more

Mold correction & plastic molding defects are common in manufacturing. Understanding root causes & implementing corrective actions is crucial.

• Identify the root cause of the molding defect, such as improper temperature, pressure, or cooling time.

• Implement corrective actions like adjusting settings, changing materials, or modifying the mold design.

• Regularly monitor the molding process to ensure defects are minimized and quality is maintained.

5S is a methodology for workplace organization and Kaizen is a continuous improvement process.

• 5S involves sorting, simplifying, sweeping, standardizing, and sustaining a workplace to improve efficiency and safety.

• Kaizen involves identifying and eliminating waste, improving processes, and continuously making small improvements.

• Both methodologies are commonly used in manufacturing and other industries to improve quality and productivity.

• Example of 5S: organizing tools in a tool...read more

Prognostic is a predictive maintenance technique used in Industry 4.0 manufacturing.

• Prognostic uses data analysis and machine learning to predict when maintenance is needed.

• It helps prevent unexpected downtime and reduces maintenance costs.

• Examples of prognostic techniques include vibration analysis and oil analysis.

• Prognostic is a key component of smart manufacturing and Industry 4.0.

Kaizen is a continuous improvement philosophy, while 5S is a workplace organization method.

• Kaizen focuses on making small, incremental improvements in processes and systems.

• 5S is a method for organizing and maintaining a clean, efficient, and safe workplace.

• Kaizen involves all employees in identifying and implementing improvements.

• 5S consists of five steps: Sort, Set in Order, Shine, Standardize, and Sustain.

• Example: Kaizen could involve reducing waste in a manufacturing proc...read more

Mould flow analysis is a simulation technique used to predict how molten plastic will flow in a mold during the injection molding process.

• Helps optimize the design of the mold and the injection molding process

• Identifies potential issues such as air traps, weld lines, and sink marks

• Allows for adjustments to be made before physical production begins

• Can improve part quality and reduce manufacturing costs

Jigs guide the cutting tool, while fixtures hold the workpiece in place during machining.

• Jigs are used to guide the cutting tool, ensuring accuracy and repeatability.

• Fixtures are used to hold the workpiece in place during machining operations.

• Jigs are often used in drilling, tapping, and reaming operations.

• Fixtures are commonly used in milling, grinding, and welding processes.

Molded products are items created by shaping a material into a specific form using a mold.

• Molded products are made by pouring or injecting a material into a mold and allowing it to solidify or cure.

• The mold determines the shape and size of the final product.

• Common examples of molded products include plastic containers, automotive parts, and rubber seals.

• Molded products are often used in manufacturing industries for their cost-effectiveness and ability to produce complex shape...read more

There are seven types of plastics, each with unique properties and uses.

• There are seven types of plastics identified by the resin identification code (RIC) system.

• The seven types are: PET, HDPE, PVC, LDPE, PP, PS, and OTHER.

• Each type has unique properties and uses, such as PET being used for water bottles and HDPE for milk jugs.

• The OTHER category includes plastics such as polycarbonate and polylactic acid (PLA).

Cp and Cpk are process capability indices used to assess the ability of a process to produce output within specification limits.

• Cp is a measure of process capability that compares the spread of the process to the width of the specification limits.

• Cpk takes into account the centering of the process within the specification limits as well.

• Higher values of Cp and Cpk indicate better process capability.

• For Cp, a value of 1 means the process spread is equal to the specification wi...read more

Part manufacturers are companies that produce components or parts used in various products.

• Part manufacturers specialize in producing specific components or parts.

• They often work with engineers to design and create custom parts.

• Examples include companies that manufacture screws, gears, circuit boards, etc.

Various machines are used in engineering, depending on the specific task at hand.

• Milling machines are used for cutting and shaping solid materials.

• Lathe machines are used for shaping metal or wood by rotating the workpiece against a cutting tool.

• Drilling machines are used for creating holes in materials.

• Grinding machines are used for finishing workpieces by removing excess material.

• CNC machines are computer-controlled machines used for precision machining tasks.

Knowledge of paint refers to understanding the properties, types, application techniques, and safety precautions associated with paints and coatings.

• Understanding the chemical composition and properties of different types of paints

• Knowledge of various paint application techniques such as brushing, rolling, and spraying

• Familiarity with different types of paint finishes like matte, gloss, and satin

• Understanding the importance of surface preparation before painting

• Awareness of s...read more

I am currently earning $60,000 per year.

• Current salary is $60,000 per year

• Salary is subject to negotiation based on job responsibilities and benefits

• Previous salary may not accurately reflect current market value

SAP software is used for managing business operations and data. It has various modules for different functions.

• Log in to SAP using your credentials

• Select the module you want to work on, such as finance or sales

• Enter data into the fields provided

• Save your work and exit the module when finished

• Use transaction codes to navigate quickly between modules

• Use the help function or consult user manuals for assistance

The question is incomplete or missing.

• Please provide the complete question for a proper answer.

I have 5 years of experience in HVAC installation, maintenance, and repair.

• I have worked in the HVAC industry for 5 years

• Experience includes installation, maintenance, and repair of HVAC systems

• Familiar with troubleshooting and problem-solving in HVAC systems

RFQ preparation process involves gathering requirements, creating a detailed document, and sending it to potential suppliers.

• Understand the requirements and scope of the project

• Create a detailed RFQ document outlining specifications, quantities, delivery timelines, etc.

• Send the RFQ to potential suppliers and wait for their responses

• Evaluate the responses based on criteria like cost, quality, and delivery capabilities

• Negotiate with suppliers to finalize terms and pricing