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Afinoz (Digitalizing Finance) Customer Service Executive Interview Questions and Answers

Updated 19 Dec 2021

Afinoz (Digitalizing Finance) Customer Service Executive Interview Experiences

1 interview found

Interview Questionnaire 

2 Questions

  • Q1. You are fresher and you didn't have sale experience so why i give you a job
  • Q2. Sir i know i have no experience.. But seriously i will do my best and 1 day you will proud of me

Interview Preparation Tips

Interview preparation tips for other job seekers - So guy's firstly when u going to interview.. So wearing formal dress and don't be nerves and try to giving every answer Confidently.. Because u are best no one beat u and every person have a capacity to achive goal so don't be afraid and do your best🥂🙂

Interview questions from similar companies

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced customer service executive with a passion for helping customers and resolving issues efficiently.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to handle difficult customers with patience and empathy

    • Proficient in using CRM software and resolving technical issues

    • Received multiple awards for outstanding customer satisfaction ratings

  • Answered by AI
  • Q2. Why you want to join as a customer service executive after perusing mca
  • Ans. 

    I want to utilize my technical skills gained from MCA to provide excellent customer service and enhance my communication abilities.

    • I have a strong technical background from my MCA degree which will help me troubleshoot customer issues effectively.

    • I enjoy interacting with people and solving problems, which are key aspects of a customer service role.

    • I believe that working as a customer service executive will help me impr...

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Same qutsions were repeated
  • Q2. Tell about your work experience
  • Ans. 

    I have over 5 years of experience in customer service roles, including handling inquiries, resolving issues, and providing excellent support.

    • Managed a team of customer service representatives to ensure timely and effective resolution of customer inquiries

    • Implemented new customer service strategies to improve overall customer satisfaction

    • Utilized CRM software to track customer interactions and provide personalized suppo...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Thanku for giving my opputonity my name is md asif ahemd i am 22 years old
  • Q3. Tell me about your experince

Interview Preparation Tips

Interview preparation tips for other job seekers - Mangement good
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Assignment 

Normal question asked and after that HR 1st round simply introduce yourself question and credit card and debit card questions

Round 3 - HR 

(2 Questions)

  • Q1. 2nd step is regarding why you want to join this company and why you leave your previous job and what is sales and what is loan and it's features
  • Q2. Are you want any leave within 3 months
  • Ans. No i do want any leave because if you tell him regarding leave then you are not selected
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - If any one join this company then prepared for 3 things
1 difference between credit card and Debit card
2 what is sales and what are the qualities of a sales person... and how to handle sales pressure
3 what is loan and what types of loans
And lastl but not least About company profile
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Any questions interview job
  • Q2. Hindi language interview
  • Q3. Hindi questions job and full time
  • Q4. Hindi questions interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Hindi questions job and any questions interview Hindi language
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Group Discussion 

Tested spoken English with perticular subject

Round 3 - Aptitude Test 

Calculation and mind tested questions

Round 4 - One-on-one 

(1 Question)

  • Q1. Communication skill and situations handling questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Calculation and communication skill required
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Need good company to work i will give 100%
  • Q2. Best companies to work

Interview Preparation Tips

Interview preparation tips for other job seekers - I have good experience in customer service need to work in same work
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Some general queries, mathematical and analyticals. multiple choice. 15mins

Round 2 - Typing Test 

(1 Question)

  • Q1. Typing speed should be atleast 25wpm
Round 3 - HR 

(1 Question)

  • Q1. Usual previous job questions and how long you can stay

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not panic to attend an interview. If you do not know an answer, just admit it. No silence.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Online platform Sharechat customer service
  • Q2. All questions above in this calling interested
Round 3 - HR 

(1 Question)

  • Q1. Haryanv Amazon prime certificate
Round 4 - Aptitude Test 

Online platform customer care

Interview Preparation Tips

Topics to prepare for ShareChat Customer Service Executive interview:
  • Sales Executive Activities
Interview preparation tips for other job seekers - Online platform for home
Sharechat team
3 years complete ✅ experience

I applied via Recruitment Consultant and was interviewed in Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Written objective Examination,Prescription reading,
  • Q2. Illegible prescriptions reading and uses of the drug prescribed

Interview Preparation Tips

Interview preparation tips for other job seekers - Be patient as you need to waste lot of your time waiting for your interview schedule

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