Advantmed Call Center Representative Interview Questions and Answers

Reasoning and English aptitude test

Q1. Resume screening
Ans. I am a BBM graduate from Bangalore university and having 7 years of experience in USA Healthcare.
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Q1. How is your software knowledge?
Ans. 
I have a strong software knowledge with expertise in various programming languages and tools.
• Proficient in programming languages such as Java, Python, and C++

• Experience with software development tools like Git, Jira, and Jenkins

• Familiarity with database management systems such as MySQL and MongoDB

• Knowledge of software design patterns and best practices

• Ability to troubleshoot and debug complex software issues
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Q2. I work on IBM and Citrix which is well known application and too applicable in your company.
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Q1. What is credentialing
Ans. 
Credentialing is the process of verifying and evaluating the qualifications and credentials of individuals or organizations.
• Credentialing is commonly used in industries such as healthcare, education, and professional services.

• It involves verifying and assessing the qualifications, experience, and background of individuals or organizations.

• The process typically includes verifying education, training, licensure, certific...read more
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Their will be set of questions u have to clear the first round in aptitude

Q1. They will ask about the previous experience if any
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Q2. And about sales
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Q1. Indroduce yourself ,
Ans. 
I am a highly motivated sales executive with 5 years of experience in the industry.
• I have a proven track record of exceeding sales targets

• I am skilled in building and maintaining strong relationships with clients

• I am experienced in creating and delivering effective sales presentations

• I am a team player and enjoy collaborating with colleagues to achieve common goals
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Q2. Indroduce yourself ,
Ans. 
I am a highly motivated sales professional with a proven track record of exceeding targets and building strong relationships with clients.
• I have over 5 years of experience in sales, with a focus on B2B sales

• I am skilled in identifying and pursuing new business opportunities

• I have a strong ability to build and maintain relationships with clients

• I am results-driven and have consistently exceeded sales targets

• I am a team ...read more
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Q1. What is your last experience
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Q2. What is your last salary
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Q1. Previous work experience
Ans. 
I have 5 years of experience working in financial services, specializing in risk management and compliance.
• Managed risk assessment processes for high-profile clients

• Developed and implemented compliance policies and procedures

• Conducted internal audits to ensure regulatory compliance

• Collaborated with cross-functional teams to address compliance issues

• Provided training and guidance to junior staff members
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Q1. Previous work experience
Ans. 
I have 5 years of experience working in financial services, specializing in risk management and compliance.
• Managed risk assessment processes for high-profile clients

• Developed and implemented compliance policies and procedures

• Conducted regular audits to ensure adherence to regulatory requirements
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Q1. About work experience and knowledge
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Q1. Salary discussion for the month
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Q1. What was your target in your previous organization
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Q2. I luckily answer for my previous organization
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Q1. Tell us in brief about yourself
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Q1. Tell us something about yourself
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