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I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.
I would highlight the benefits of the product, address any concerns the customer may have, and offer a special promotion or discount to encourage the purchase.
Highlight the key features and benefits of the product
Address any concerns or objections the customer may have
Offer a special promotion or discount to incentivize the purchase
Top trending discussions
I applied via Newspaper Ad and was interviewed in Nov 2023. There were 2 interview rounds.
About company and personal
I applied via Company Website and was interviewed in May 2024. There was 1 interview round.
A telecaller is a person who makes phone calls to potential customers to promote products or services, answer inquiries, and gather information.
Telecallers work in call centers or customer service departments.
They follow scripts provided by their employers to ensure consistency in communication.
Telecallers may also handle customer complaints and provide solutions.
Examples: Telemarketers, customer service representative
I applied via Company Website and was interviewed before Feb 2022. There were 2 interview rounds.
I applied via Company Website and was interviewed in Jun 2022. There was 1 interview round.
Good had tricky questions
I have 2 years of experience working as a telecaller for a project focused on selling insurance policies.
Handled inbound and outbound calls to potential customers
Provided information about insurance policies and answered customer queries
Met daily targets for number of calls made and policies sold
The toughest situation I ever faced was when I had to handle a difficult customer who was extremely angry and unreasonable.
Remaining calm and composed
Active listening to understand the customer's concerns
Empathizing with the customer's frustration
Finding a solution to address the customer's issues
Maintaining professionalism throughout the interaction
I applied via Newspaper Ad and was interviewed in Jul 2023. There were 3 interview rounds.
Details biography and other various questions
Commerce involves the buying and selling of goods and services, as well as the exchange of money and resources.
Commerce involves trade and transactions between businesses or individuals.
It includes activities such as buying, selling, advertising, and marketing.
Commerce also involves the exchange of money, goods, and services.
Examples of commerce include online shopping, retail stores, and international trade.
It plays a...
based on 2 interviews
Interview experience
based on 3 reviews
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Infosys
TCS
Wipro
HCLTech