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Adroit Synergies Telecaller Interview Questions and Answers

Updated 19 Oct 2023

Adroit Synergies Telecaller Interview Experiences

1 interview found

Telecaller Interview Questions & Answers

user image Anonymous

posted on 19 Oct 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Night shift comfertable
Round 3 - One-on-one 

(1 Question)

  • Q1. Sale a product to customer
  • Ans. 

    I would highlight the benefits of the product, address any concerns the customer may have, and offer a special promotion or discount to encourage the purchase.

    • Highlight the key features and benefits of the product

    • Address any concerns or objections the customer may have

    • Offer a special promotion or discount to incentivize the purchase

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence

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Telecaller Jobs at Adroit Synergies

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Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

About company and personal

Round 2 - Personal Interview 

(2 Questions)

  • Q1. About education and hobbies
  • Q2. Salary expectation and about working
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Give your introduction
  • Q2. Why should i hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - I have applied for this job.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2024. There was 1 interview round.

Round 1 - English 

(1 Question)

  • Q1. What is telcaller
  • Ans. 

    A telecaller is a person who makes phone calls to potential customers to promote products or services, answer inquiries, and gather information.

    • Telecallers work in call centers or customer service departments.

    • They follow scripts provided by their employers to ensure consistency in communication.

    • Telecallers may also handle customer complaints and provide solutions.

    • Examples: Telemarketers, customer service representative

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. What is your name, or what is your education?
  • Q2. How are gone your last weekend?

Interview Preparation Tips

Interview preparation tips for other job seekers - interview is a simple method of your confidance personality and basic information

I applied via Company Website and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. To ask personal details like qualifications,, experience, This field knowledge base questions, etc...

Interview Preparation Tips

Topics to prepare for Tech Mahindra Telecaller interview:
  • Tele caller
Interview preparation tips for other job seekers - U can use ur knowledge,, don't fear we tell all thinking frankly...
Round 1 - One-on-one 

(10 Questions)

  • Q1. You are fresher or experience - I have 1year experience as a tele caller from mba Pvt Ltd and e commerce company .
  • Q2. You are fresher or experience -I have 1year experience as a tele caller from mba Pvt Ltd and e commerce company.
  • Q3. Tell me about your self.- I am Shivani pamar. Basically I am from mainpuri but currently staying in jahangir puri .I did my 10th ,12th from cbse board from dallupura and I did B.A. from IGNOU pgdav coll...
  • Q4. How much salary should you want.- 18 k to 20 k because my previous company I take 16 k.
  • Q5. How much experience you have . -1 year
  • Q6. Tele me about your family.- regarding my family.My father is work in private sector and my mother is a successful house maker. And beside me I have 3 sisters and two brothers.
  • Q7. When do you join this job .- today
  • Q8. What is your strength.- My strength is ty good communication skill and typing speed.
  • Q9. Tele me about your hobby.- My hobby is travelling and listen songs.
  • Q10. What is your short term goal.- My short term goal is to get a job

Interview Preparation Tips

Interview preparation tips for other job seekers - My am self confidence and I am self motivated.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Good had tricky questions

Round 2 - One-on-one 

(2 Questions)

  • Q1. Ur experience on the project
  • Ans. 

    I have 2 years of experience working as a telecaller for a project focused on selling insurance policies.

    • Handled inbound and outbound calls to potential customers

    • Provided information about insurance policies and answered customer queries

    • Met daily targets for number of calls made and policies sold

  • Answered by AI
  • Q2. Toughest situation u ever face
  • Ans. 

    The toughest situation I ever faced was when I had to handle a difficult customer who was extremely angry and unreasonable.

    • Remaining calm and composed

    • Active listening to understand the customer's concerns

    • Empathizing with the customer's frustration

    • Finding a solution to address the customer's issues

    • Maintaining professionalism throughout the interaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Not that much worthy

Interview Questionnaire 

2 Questions

  • Q1. Why u want a job in ths company?
  • Q2. Because i want to do a job in this company or sector coz it is fast growing company or sector
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Newspaper Ad and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all Resume tips
Round 2 - Aptitude Test 

Details biography and other various questions

Round 3 - One-on-one 

(3 Questions)

  • Q1. Details information and e- commerce company
  • Q2. E commerce related
  • Q3. What is work of commerce
  • Ans. 

    Commerce involves the buying and selling of goods and services, as well as the exchange of money and resources.

    • Commerce involves trade and transactions between businesses or individuals.

    • It includes activities such as buying, selling, advertising, and marketing.

    • Commerce also involves the exchange of money, goods, and services.

    • Examples of commerce include online shopping, retail stores, and international trade.

    • It plays a...

  • Answered by AI
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Adroit Synergies Interview FAQs

How many rounds are there in Adroit Synergies Telecaller interview?
Adroit Synergies interview process usually has 3 rounds. The most common rounds in the Adroit Synergies interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Adroit Synergies Telecaller interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Adroit Synergies. The most common topics and skills that interviewers at Adroit Synergies expect are Telecalling, Domestic BPO, Outbound Sales, Outbound Calling and Telesales.
What are the top questions asked in Adroit Synergies Telecaller interview?

Some of the top questions asked at the Adroit Synergies Telecaller interview -

  1. sale a product to custo...read more
  2. Night shift comferta...read more

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Adroit Synergies Telecaller Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more

Sun Pharmaceutical Industries

Join us and thrive in a company culture that inspires and empowers.

Adroit Synergies Telecaller Salary
based on 14 salaries
₹1.1 L/yr - ₹1.8 L/yr
27% less than the average Telecaller Salary in India
View more details

Adroit Synergies Telecaller Reviews and Ratings

based on 3 reviews

1.5/5

Rating in categories

1.4

Skill development

1.0

Work-life balance

1.5

Salary

1.1

Job security

1.0

Company culture

1.0

Promotions

1.1

Work satisfaction

Explore 3 Reviews and Ratings
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