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Adroit Synergies Telecaller Interview Questions and Answers

Updated 19 Oct 2023

Adroit Synergies Telecaller Interview Experiences

1 interview found

Telecaller Interview Questions & Answers

user image Anonymous

posted on 19 Oct 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Night shift comfertable
Round 3 - One-on-one 

(1 Question)

  • Q1. Sale a product to customer
  • Ans. 

    I would highlight the benefits of the product, address any concerns the customer may have, and offer a special promotion or discount to encourage the purchase.

    • Highlight the key features and benefits of the product

    • Address any concerns or objections the customer may have

    • Offer a special promotion or discount to incentivize the purchase

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence

Telecaller Jobs at Adroit Synergies

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Interview questions from similar companies

Telecaller Interview Questions & Answers

ICCS user image Vinod Kumar

posted on 22 Jun 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Group descution is shering opinions with 3 and 5 members about structure process and about any topic this is the group descution.

Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me something is about your pr
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(6 Questions)

  • Q1. Experience and about targets
  • Q2. Introduction, background, studies, marks, experience, targets, timings, any certification based on RNR
  • Q3. Panchality about timing
  • Q4. Career development and opportunities
  • Q5. Any extra skills
  • Ans. 

    Yes, I have excellent communication skills, strong problem-solving abilities, and a good understanding of customer service.

    • Excellent communication skills

    • Strong problem-solving abilities

    • Good understanding of customer service

  • Answered by AI
  • Q6. MX office Microsoft office word pad etc
Round 3 - One-on-one 

(1 Question)

  • Q1. Same as above mentioned

Interview Preparation Tips

Topics to prepare for Konexions Back Office Services Telecaller interview:
  • Communication Skills
  • Fluent English
  • Certification
Interview preparation tips for other job seekers - Nothing to say guys say directly what you want to in professional way and never give your weakness

I applied via Walk-in and was interviewed before Dec 2019. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about urself
  • Q2. How many years you have experience
  • Q3. How long you work

Interview Preparation Tips

Interview preparation tips for other job seekers - No comments
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction about my self
  • Ans. I explained everything about me and professional career
  • Answered Anonymously
  • Q2. Hr asked me to take a mock call of my previous company in different languages
  • Ans. I did everything in every languages
  • Answered Anonymously
Round 2 - Aptitude Test 

Everything was a general knowledge questions but these peoples want a twisted answer not a correct answer

Interview Preparation Tips

Interview preparation tips for other job seekers - For the customer support job role you people's can test the communication skills not bad but in aptitude test you people's want twisted answers not the correct exact answers which made me to feel bad that to you waited me for such a long time

I applied via Job Portal and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Why should we hire you?
  • Q2. Why are you looking for a change?
  • Q3. What are your salary expectations?
  • Q4. Share details of your previous job.
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Share me your professional answers
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Tell me about the city in any random language like English, Hindi or kannada
  • Ans. 

    Bangalore is a vibrant city known for its pleasant weather, IT industry, and diverse culture.

    • Bangalore is also known as the Silicon Valley of India due to its thriving IT industry.

    • The city is famous for its pleasant weather throughout the year.

    • Bangalore is a melting pot of cultures, with people from all over India living and working here.

    • The city is home to numerous parks, museums, and historical landmarks.

    • Kannada is t...

  • Answered by AI
Round 3 - Versant Round 

(2 Questions)

  • Q1. An automated sound AI recites some English sentences and you need to repeat after that and show you're listening and understanding skills in English
  • Q2. Repeat as i Say
Round 4 - Client Interview 

(1 Question)

  • Q1. Interview with the client in operation of the company and checks you're verbal and written skills that's it.

Interview Preparation Tips

Interview preparation tips for other job seekers - It is all about the basic things u need to focus on for this interview.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself
  • Ans. You need to start with basic information about yourself Name, Age City Education Work experience Salary package Hike expections Be very confident on yourself and have a bold command on your language
  • Answered Anonymously
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Your salary expectation & what kind of experience do you hold in bpo sector

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best for your interview my advice is to go prepared with the BPO process
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Instahyre and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Why should I hire you
  • Q2. Introduce yourself
  • Q3. How to handle angry customer
  • Ans. 

    Listen actively, empathize, apologize, offer solutions, follow up

    • Listen to the customer's concerns without interrupting

    • Empathize with the customer's emotions and show understanding

    • Apologize for the inconvenience caused, even if it's not your fault

    • Offer solutions to resolve the issue and make the customer happy

    • Follow up with the customer to ensure their satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me anything

Adroit Synergies Interview FAQs

How many rounds are there in Adroit Synergies Telecaller interview?
Adroit Synergies interview process usually has 3 rounds. The most common rounds in the Adroit Synergies interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Adroit Synergies Telecaller interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Adroit Synergies. The most common topics and skills that interviewers at Adroit Synergies expect are Telecalling, Domestic BPO, Outbound Sales, Outbound Calling and Telesales.
What are the top questions asked in Adroit Synergies Telecaller interview?

Some of the top questions asked at the Adroit Synergies Telecaller interview -

  1. sale a product to custo...read more
  2. Night shift comferta...read more

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Adroit Synergies Telecaller Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more
Adroit Synergies Telecaller Salary
based on 14 salaries
₹1.1 L/yr - ₹1.8 L/yr
27% less than the average Telecaller Salary in India
View more details

Adroit Synergies Telecaller Reviews and Ratings

based on 3 reviews

1.5/5

Rating in categories

1.4

Skill development

1.0

Work-life balance

1.5

Salary

1.1

Job security

1.0

Company culture

1.0

Promotions

1.1

Work satisfaction

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